Test My Allergy Avaliações 771

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... Ver mais

Avaliado com 1 de um total de 5 estrelas

Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed

Avaliado com 5 de um total de 5 estrelas

i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... Ver mais

Detalhes da empresa

  1. Alergista

Sobre Test My Allergy

Escrito pela empresa


Who are we?

Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.

We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.

Testing you can depend on

Our two labs that makeup our testing facility provide results based on two different testing methods:

  • Blood sample: Uses the ELISA method which is scientifically recognised.
  • Hair Sample: Uses bioresonance which is a complementary therapy (CAM).

Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.

We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.

America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.

Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet Test

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

771 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 23% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Item never delivered

Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed

9 de novembro de 2025
Avaliado com 3 de um total de 5 estrelas

Slow process

Very slow from when they revived the hair to when I got an email to say they had it and then another week before I got the results.

30 de agosto de 2025
Avaliado com 1 de um total de 5 estrelas

Waste of time and money

I have not received anything from this company and haven't been able to find anyway to either request a resend or a refund.

8 de agosto de 2025
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase.

If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test.

Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion.

Best regards,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I ordered a test kit and was a little confused about how it worked. I had an online chat with Jesse who was super helpful and supported me with everything I needed.
All round great customer support, I cannot wait to get our results back and see if they help my dog.

5 de outubro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hello,

Thank you for your feedback. We’re so pleased to hear that Jesse was able to guide you through the process and provide all the support you needed. It’s great to know you had such a positive experience, and we hope your results provide helpful insights for your dog.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

I ordered a month ago and had not…

I ordered a month ago and had not received any correspondence. I was skeptical. I reached out to the chat and got all the answers I needed to proceed with submitting my test. I later found all my correspondence in my spam mail .

5 de outubro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Monique,

Thank you for sharing your experience. We’re sorry for the concern caused by the missing correspondence, but we’re glad our chat team could provide the answers you needed to proceed. We appreciate you letting us know the emails were in your spam folder adding us to your safe sender list should help future messages reach your inbox. Thank you for your patience.

Customer Service Team,

Test My Allergy.

Avaliado com 3 de um total de 5 estrelas

Not sure how accurate this testing can…

Not sure how accurate this testing can be so therefore for the money I would try a different method of teating

6 de agosto de 2025
logotipo da Test My Allergy

Resposta da Test My Allergy

Hello,

Thank you for your feedback. We’re sorry to hear that you have concerns about the accuracy of the testing. Our tests are designed to provide insights into potential intolerances through non-invasive hair analysis, which differs from medical or laboratory allergy testing. We appreciate your honesty and will share your comments with our team as we continue to refine our service.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Terry was very helpful in testing my…

Terry was very helpful in testing my password and explaining the waiting for results part of the process. Thanks!

29 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hello Ashley,

Thank you for your feedback. We’re so pleased to hear that Terry was very helpful in assisting with your password and clearly explaining the waiting period for results. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Response was quick with my results and…

Response was quick with my results and later when I accidentally deleted the Email of my results, Terry was quick to assist.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Bunny,

Thank you for your feedback. We’re delighted to hear that you received your results quickly and that Terry was able to promptly assist you when your email was accidentally deleted. We’ll be sure to share your kind words with him.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Emily did a great job

Emily did a great job retrieving the links to the other forms i needed for testing my family.

21 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Yasmin,

Thank you for your feedback. We’re so pleased to hear that Emily was able to retrieve the links you needed for your family’s testing and provide such helpful support. We’ll be sure to share your kind words with her.

Customer Service Team,

Test My Allergy.

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