Test Your Intolerance Avaliações 

1.155
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It definitely pucked up on things I know I'm allergic to via skin patch testing. Was interesting to see a few other things on there I had no idea about. Not sure how scientific it is but it definitely... Ver mais

Avaliado com 4 de um total de 5 estrelas

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not worth the paper it’s written on. Doesn’t test for most of the known allergens (covering their backs here?). Says I’m intolerant to everything- daughter’s was the same- except apparently she’s no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição

Sobre Test Your Intolerance

Escrito pela empresa


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

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4,0

Todas as avaliações

(1.155)

39 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Terry was great

Terry was great! Fast reply! Helped where I needed! Was clear about the steps I needed to take and didn’t make me feel silly for not reading the email properly 🤗

Thanks Terry!!!!

3 de outubro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Rena,

Thank you for your feedback. We’re delighted to hear that Terry provided such a fast and friendly response, clearly explained the next steps, and made you feel comfortable throughout the process. We’ll be sure to share your kind words with him.

Customer Service Team,

Test Your Intolerance.

Avaliado com 1 de um total de 5 estrelas

Not what it said on the tin

4 de agosto de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We’d like to learn more about what went wrong so we can make things right — please reach out to our customer service team via live chat or email with your order details.

Customer Service Team,

Test Your Intolerance

Avaliado com 5 de um total de 5 estrelas

Needed help from live chat…

Needed help from live chat and Cameron was quick to help with exactly the information I needed, thank you!

2 de outubro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Lauren,

Thank you for your feedback. We’re so pleased to hear that Cameron was quick to assist and provided exactly the information you needed. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Cameron

Cameron, on live chat, solved my query in no more than 5 minutes! Very satisfied, thank you.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re delighted to hear that Cameron was able to resolve your query so quickly on live chat and that you’re very satisfied with the service. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Shawn a résolu mon problème et m'a…

Shawn a résolu mon problème et m'a envoyé mes résultats par mail.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Sandrine,

Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que Shawn a pu résoudre votre problème et vous envoyer vos résultats par e-mail. Nous ne manquerons pas de lui transmettre vos aimables paroles.

Customer Service Team,

Sensitivity Check

Avaliado com 1 de um total de 5 estrelas
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Your results were sent out on the 18/08/2025, a member of our team will be in touch to have your results resent.

Thank you for bringing this to our attention.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

The experience from start to finish is very easy to follow and I was very happy with my results. I did however think that it would tell me what I'm allergic to specifically, but it doesn't do that. It's what you have an intolerance to. I have so many its hard to remember. I would definitely recommend to friends and family if they would like to know theirs

1 de agosto de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Jules,

Thank you for sharing your experience. We’re delighted to hear that you found the process easy to follow and that you’re happy with your results. We do understand your point about the difference between allergies and intolerances, and we always recommend reviewing results alongside medical advice for clarity. It’s wonderful to know that you would recommend us to friends and family, your trust means a lot to us.

Customer Service Team,

Sensitivity Check"

Avaliado com 1 de um total de 5 estrelas

Pointless

The information i was expecting was not produced. It was all academia babble

31 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Karen,

Thank you for your feedback. We’re sorry to hear that the results did not provide the information you were expecting and that the report felt difficult to follow. We appreciate your honesty and will use your comments to improve how we present our findings, making them easier to understand for all customers.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Very quick to answer my query and was…

Very quick to answer my query and was all sorted in less than 5 minutes

29 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Carly,

Thank you for your feedback. We’re so pleased to hear that your query was answered quickly and resolved in less than 5 minutes. Your kind words are greatly appreciated.

Customer Service Team,

Sensitivity Check

Avaliado com 1 de um total de 5 estrelas

I never received my order

I never received my order

28 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi,

I’m really sorry to hear about your experience. I have personally looked into your order and can see that unfortunately, your parcel has been delayed with Royal Mail. I have already spoken with our post team and arranged for a replacement to be sent out to you straight away.

As a gesture of goodwill, I’ve also upgraded your order from the Standard Test to our Sensitivity Test Plus at no extra cost.

Please accept our sincere apologies again for the delay – we’ll make sure this is resolved for you quickly.

Kind regards,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent,very through report .

Excellent,very through report , it has prompted me to change my eating habits.

30 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re delighted to hear that you found the report thorough and that it has encouraged you to make positive changes to your eating habits. It’s wonderful to know the results have been so useful for you.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Great service

Tests were processed quickly and received a very detailed and comprehensive list of my intolerances, and some very surprising results!

23 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Lynda,

Thank you for your feedback. We’re so pleased to hear that your tests were processed quickly and that you found the results both detailed and comprehensive. It’s great to know the report also gave you some surprising new insights.

Customer Service Team,

Sensitivity Check

Avaliado com 1 de um total de 5 estrelas

Pseudoscience

My issue with the product is that it's not scientifically supported but this isn't made clear bedore purchase. I was very disappointed to learn this and as such wouldn't recommend it.

30 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi,

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience. Our tests are designed to provide guidance and insights that many customers find helpful in making lifestyle choices, but they are not medical or diagnostic, and we do make this clear before purchase.

If you’d like to discuss your results or how best to use them, please reach out to our 24/7 Livechat team via our homepage — they’ll be happy to assist you further.

Kind regards,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Helpful lists of things to avoid

Helpful lists of things to avoid for a while, & a chance to get a second test once I’ve given my self a break from things that wasn’t given me their best just yet, and very helpful information on my next steps,

30 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Jo,

Thank you for your feedback. We’re delighted to hear that you found the lists helpful in guiding what to avoid, and that the option to retest has given you confidence in your next steps. It’s wonderful to know the information provided is supporting you on your journey.

Customer Service Team,

Sensitivity Check

Avaliado com 1 de um total de 5 estrelas

Inaccurate

Inaccurate

23 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re sorry to hear that you feel the results were inaccurate. Our tests are designed to provide guidance and insights, but they are not a replacement for medical testing.

If you’d like to review your results or have any questions, please reach out to our 24/7 Livechat team via our homepage — they’ll be happy to assist you and clarify any concerns.

Kind regards,
Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Intolerance test

Completed really quickly

29 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re delighted to hear that everything was completed so quickly for you. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance

Avaliado com 5 de um total de 5 estrelas

Customer Service exemplary

A minor delivery issue was attended to by Terry today. Lovely person to deal with and sorted things out quickly and efficiently. Definitely recommend this company for their customer service.. especially from Terry!! Thank you. 😊

27 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Liz,

Thank you for your feedback. We’re so pleased to hear that Terry was able to quickly and efficiently resolve your delivery issue, and that you found him such a pleasure to deal with. Your recommendation means a great deal to us, and we’ll be sure to pass along your kind words to Terry.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Information Needed

I contacted the company to get more information and I was helped by a lovely consultant on the chat called Casey. I was able to everything I needed in a very fast, efficient and polite manner. We are looking forward to the results. Thank you

26 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Lorna,

Thank you for your feedback. We’re delighted to hear that Casey was able to assist you so quickly, efficiently, and politely, providing you with all the information you needed. We’ll be sure to share your kind words with her, and we hope you find your results helpful once received.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Lucy Koskova was very helpful in…

Lucy Koskova was very helpful in responding to my email. I lost my cats allergy papers and she was very kind in emailing them to me. Thank you for all your help

25 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Debra,

"Thank you for your feedback. We’re so pleased to hear that Lucy was able to assist you kindly and promptly by resending your cat’s allergy papers. We’ll be sure to pass along your appreciation to her.

Customer Service Team,

Sensitivity Check

Avaliado com 4 de um total de 5 estrelas

Test was simple to do and the results…

Test was simple to do and the results came back quickly. It is very interesting to see what I am intolerant to.
It would be helpful to have the list of things I'm not intolerant to I.e. total list of what substances were tested

17 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Caroline,

Thank you for your feedback. We’re delighted to hear that you found the test simple to do and that your results were returned quickly. It’s great to know the report gave you interesting insights into your intolerances. We also appreciate your suggestion about including a full list of items tested, and we’ll share this with our team as we continue to improve our service.

Customer Service Team,

Test Your Intolerance

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