TH&TH Bridesmaids Avaliações 111

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Stunning Bridesmaid Dresses!! I had a particular vision for my bridesmaids for my December wedding and TH&TH was the only place I could find that had EXACTLY what I wanted! I ordered a couple... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Dresses are lovely but the sizes come up very small in comparison to how shops normally size small/mediums etc. Despite dresses being on the pricier side (which is fine itself as they are lovely quali... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Beautiful bridesmaid dresses and really well made! I loved the classic, yet modern styles available, but the dusty blue Phoebe dress was especially perfect for our wedding look. I was also impressed w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The most beautiful dresses! My bridesmaids wore camilla, celeste and cecilia in roseberry velvet. I was a little nervous ordering online, worried what the quality would be like however I needn't have... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de noivas

Escrito pela empresa

TH&TH Bridesmaids is reigniting the art of dressing up for life’s big moments. We design bridesmaid dresses that honour the prestige of the bridal gown, crafted in our own atelier from premium fabrics with refined drape and meticulous finishing, in sizes UK 4–28. Because we control every step, you’ll feel the difference in fit, comfort and construction. We support your journey with colour-true swatches, clear size guidance and the option to try on with trusted stockists. Loved for silhouettes that photograph beautifully and feel effortless from aisle to evening, our pieces are made to be cherished and reworn. Expect calm, attentive service, transparent delivery options (including free UK shipping on qualifying orders) and easy 30-day returns. If anything isn’t perfect, our team will make it right.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

111 avaliações

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Avaliado com 5 de um total de 5 estrelas

Great quality and service

Louie is a fantastic representative of TH&TH bridesmaids. They provide great customer service and great quality. I would highly recommend their prompt, efficient and friendly service. Absolutely fantastic!

22 de abril de 2025
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Hi Meadhbh, Thank you so much for your wonderful review. It means so much to us. Lots of Love Louie x

Avaliado com 5 de um total de 5 estrelas

Saved my crisis!!

I fell in love with the beautiful design in a store in HK and am determined to wear the elegant Camilla dress on my engagement day! The local store did not carry my size, so I ordered one online. Unfortunately, the delivery was unsuccessful due to my mistake regarding the address. The entire team pulled a MIRACLE to help me locate one of my sizes from their founder, who miraculously carried a selection in HK, and mailed it to me just in time! I am genuinely thankful for all the extra efforts from the team, and it would only be possible for a wonderful thing to happen with a small, caring, and lovely business. I hope the team grows and prospers, and I will definitely recommend it to anyone who is looking for a perfect dress from a perfect team!

23 de abril de 2025
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Hi Liv, We are so thrilled we were able to help! Thank you for sharing your lovely feedback with us. Love Team TH&TH x

Avaliado com 5 de um total de 5 estrelas

★★★★★

★★★★★
Absolutely thrilled with my experience at Th&Th! Their bespoke bridesmaid dresses are not only stunning but also incredibly affordable. The made-to-fit service ensured each dress was tailored perfectly, making everyone feel special and comfortable. The attention to detail and quality of craftsmanship were outstanding. Highly recommend for any bridal party looking for elegance without breaking the bank!

31 de janeiro de 2025
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you for your lovely review! Team TH&TH x

Avaliado com 5 de um total de 5 estrelas

I engaged with Lou and her team to help…

I engaged with Lou and her team to help with my recent wedding. She could not have been more helpful in helping me source exactly the right dresses for my bridesmaids. So many beautiful dresses to choose from to fit all shapes and tastes, a highly enjoyable experience. Thoroughly recommend.

2 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stunning dresses at great prices

Absolutely stunning dresses- Amazing quality at great prices.
Customer service was super quick to help- A very professional and friendly service all round, they understood the urgency of getting what I needed and sorting a return out as quickly as possible so that I could swop a few sizes.

18 de abril de 2025
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you for your lovely review! Team TH&TH x

Avaliado com 1 de um total de 5 estrelas

Absolute nightmare trying to return…

Absolute nightmare trying to return dresses. Naturally, my bridesmaids wanted to try on a few different styles in different sizes, and given the seemingly straightforward returns policy we thought why not. Not only are the admin team extremely slow to respond, TH&TH have received the items over two weeks ago and no refund has been issued. As a bride, there are 1 million other things for me to be planning and stressed about. This has added to my plate of admin that I’m trying to juggle and for £100ish per dress the customer service is despicable. Stop using the ‘oh we’re just a small business and have issues’ card. TH&TH are taking advantage of the fact that some people will be too busy to chase, nag or remind your admin team to send refunds. Disappointed and honestly the worst supplier I have encountered through my wedding planning. Temu was better.

19 de abril de 2025
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Hi Sophie,
We're really sorry. Our 14 working day refund policy was set in place whilst we had a much smaller team when we processed refunds once a week. We are really sorry that this policy created stress for you. We've taken on lots of recent feedback and we have now implemented a larger team who process every day and our new refund time is 3 days. We also started having a nightmare back end issue in April which also impacted the return timings.

Your approach, ordering a few styles and sizes to find the right fit, is exactly what our returns policy is designed to support, and we’re sorry we made it hard. We always take on feedback and have grown our team to support all areas that we were struggling to keep up with and upgrading our software systems. Lots of Love, Team TH&TH x

Avaliado com 1 de um total de 5 estrelas

Be certain you don't want to return your item

Be certain you don't want to return your item before you buy it.

The dress arrived with a stain, they did offer me money off to keep it but I chose to return it as it put me off (which costs me money but I didn't argue). You can't just generate a return label yourself, like any other online shop, you have to go through a rigmarole to get it generated which takes over a day.

They say they will refund you within 14 working days but it's been 14 working days and I haven't received a refund so I've had to reach out to them to try and get that done. It's hassle that I really don't need and taken so long I've had to pay it off my credit card.

Meanwhile the dress I ordered to try the same day from another company had free, instantly generated returns and they refunded me within 48 hours of my return being received.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Hi Helen, we are so sorry you received a dress with a stain on. We always offer an exchange or discount compensation if it’s the last size available so am glad to hear you were offered this.

We have had a technical issue with Shopify and our bank which has caused a delay in our auto systems. We are very sorry about this and we have been pushing Shopify to get this dealt with annd rectified.

Again we are very sorry you haven’t had the customer experience we pride ourselves on. Team TH&TH x

Avaliado com 5 de um total de 5 estrelas

Look No Further!!

TH&TH is an absolute game changer when it comes to bridesmaid dresses! From the moment I found them, I just knew my girls were going to look stunning!

The dresses are next-level gorgeous, the fabric feels so luxe, the fit was spot on, and the colors? Obsessed!! My bridesmaids felt amazing when they tried them on last week.

And can we talk about the customer service? Absolute angels. Super helpful, quick to respond, and they made the whole process so easy. No stress, no drama, just beautiful dresses.

Couldn't be happier, and neither could my bridesmaids.

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The most beautiful dresses

The most beautiful dresses! My bridesmaids wore camilla, celeste and cecilia in roseberry velvet. I was a little nervous ordering online, worried what the quality would be like however I needn't have worried. Quality was incredible, lovely material, flattering shapes (especially for a post partum bridesmaid and 6 month pregnant bridemaid!). A couple of my bridesmaids are tall but the length of the dresses was perfect. A little more expensive than other places but you get what you pay for.

1 de novembro de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you so much for taking the time to send these lovely comments over! All our love, team TH&TH x

Avaliado com 1 de um total de 5 estrelas

Daylight robbery

Daylight robbery. I ordered a dress for my bridesmaid, the company did not charge enough for postage so she had to travel over a half an hour to collect it from holding at Royal Mail and pay for it to be released. The dress was unfortunately too big and had to be returned, I generated the appropriate return label and my sister dropped it to the Royal Mail office. Again, the company did not charge enough for returns and it was in holding for the company to collect and pay. I was informed by customer service that they would pay and collect the dress and refund me the money for the dress. It is over a month now and this has not happened and I cannot get a response from them. I am very disappointed having read a lot of positive reviews on this company. I would not recommend to a friend.

25 de setembro de 2024
Avaliação não solicitada
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Resposta de TH&TH Bridesmaids

Hello, Please accept our hugest apologies, we have just been alerted to this review. We had a huge issue with Royal Mail for a week under charging ALL our parcels, your parcel was caught up in this sadly. We did out utmost to limit customer issues but this caused a huge backlog in operations. All customers were dealt with and everyone received their dresses and refunds thank goodness! So sorry again for this issue, it's not our usual way of operating. Team TH&TH

Avaliado com 5 de um total de 5 estrelas

Amazing!

I could not recommend TH and TH dresses enough! The ordering process was so easy and they are fabulous quality! Love love love!

16 de agosto de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you so so much for taking the time to leave this review! Team TH&TH

Avaliado com 5 de um total de 5 estrelas

Beautiful, British bridesmaid dresses

Bought 4 Athena dresses with constellation belts in emerald colour. The colour is exactly what I was looking for, almost teal it's so pretty. The material quality is super and the style is so beautiful. Love that this is a small British company to support, of three friends. Their customer services have been great from trying on different dresses and returning. All the bridesmaids felt comfortable in the dress and I would recommend them to everyone. I found it hard to find a bridesmaid dress online worrying about what the quality was like for the price too. Really glad I found TH&TH for the perfect bridesmaid dresses, so happy with them.

23 de setembro de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you so much for taking the time to leave this lovely review! It's hugely appreciated! Team TH&TH

Avaliado com 5 de um total de 5 estrelas

The most beautiful bridesmaid dresses

Our bridesmaids dresses from TH&TH were absolutely perfect! We got married last weekend and my girls looked and felt stunning. They were so happy with the comfort of the dresses and the amount of fabric meant they moved beautifully. We went for a mix of Camilla and Isla in Champagne and Sage.

From the outset, the team were incredibly helpful. We visited Louie at the warehouse to purchase two of them, and she was so helpful even when we had to exchange one of the dresses twice for larger sizes due to one of the bridesmaid being pregnant.

Thank you so much TH&TH!

14 de setembro de 2024
Avaliação não solicitada
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Resposta de TH&TH Bridesmaids

Thank you so much Cassie! We so appreciate hearing your lovely words! Team TH&TH

Avaliado com 5 de um total de 5 estrelas

A Wondrous Website and Team

What a business this is. From my initial search (albeit trepidatious in my post baby howamigoingtolookmarginallyacceptableinabridesmaiddress body!) to delivery, to communication... I not only found PRECISLEY what I was looking for, but also had the pleasure of dealing with Louie, who I believe to be one of the company founders, but also an angel sent by the Bridal Goddesses above. She made everything so phenomenally seamless, enjoyable, accessible, joyful - I'd sing her praises to any who'd listen. I'm sure my fellow BMs now feel I work for TH&TH on commission as not a day goes by without speaking of them and their incomparable customer service.

Making women feel comfortable at a time where they could feel quite vulnerable is an art - and my god, they've got it right.

Bravo ladies, bravo!!!

(F 5'10 Size 18)

9 de setembro de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you so so much for leaving such a lovely review! Team TH&TH

Avaliado com 5 de um total de 5 estrelas

TH&TH went above and beyond to help me…

TH&TH went above and beyond to help me find my perfect bridesmaid dresses. I have a range of ages of my bridesmaids and their bardot dress was perfect for every body shape. The girls went above and beyond to help me source all the sizes I need! Customer service is 10/10! I cannot wait for my girls to wear them.
Thank you again!!

31 de julho de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Thank you so much for taking the time to send us such lovely comments! Team TH&TH

Avaliado com 5 de um total de 5 estrelas

Bridesmaids dresses in “Camilla” champagne gold!

My bridesmaids wore the Camilla dress in champagne for our wedding, which I purchased directly from TH&TH and they were incredible!
For being made out of satin, these dresses were SO flattering and look beautiful on all shapes and sizes. If you are looking for a brand that is size inclusive for bridesmaids dresses, this is the one! 🤍 I searched high and low for dresses that I liked, that would look good on my girls, that they would feel comfortable in and that I would be able to order in all the sizes I needed these were perfect. They have so many different shapes in the same shades if you wanted to mix and match but I would personally recommend the Camilla dress to anyone!

8 de julho de 2024
Avaliação não solicitada
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Resposta de TH&TH Bridesmaids

Thank you Roisin! We so hugely appreciate you taking the time to leave such a lovely review! Team TH&TH

Avaliado com 3 de um total de 5 estrelas

Lovely quality, but poor sizing.

Order arrived quickly. The dresses are amazing quality, colour is exactly as described online. However there seems to be a major issue with sizing. I am usually a 12-14, and ordered a 14 and 16 just in case I needed to size up. However the 14 and 16 were way way off. I have now had to return and order the next two sizes. Please please sort your sizing out, customers should be able to order their usual size or the size up just to be "safe" without having either of them not be anywhere near accurate.

9 de julho de 2024
Avaliação não solicitada
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Resposta de TH&TH Bridesmaids

Dear Ellie

Thank you for your feedback. We’re so sorry to hear that you found our sizing not to your expectations. Our bridesmaid dresses are created using tailored techniques which are more structured and form-fitting, often incorporating intricate construction details like boning, corsetry, and multiple layers. This precise construction can make the dress feel tighter and smaller compared to less structured, everyday clothing.

We strive to ensure our sizes are accurate and we provide measurement charts so you can check you actual measurements against it as we understand U.K. high street sizes can be subjective and that fit preferences can vary. If you’d like we would be more than happy to assist you in finding a better fit or addressing any concerns you may have.

Please reach out to us at enquiries@thandth.com and we will do our very best to help. Your satisfaction is very important to us, and we want to help you find the perfect dress.

Louie x

Avaliado com 5 de um total de 5 estrelas

The dress I was dreaming of

I ordered the Camilla long sleeved velvet dress in Roseberry for a dear friend's very special milestone birthday event in November. I am both tall and plus size, and finding the right dress was something of a quest! The dress arrived yesterday and when I tried it on, it was just joyful. The colour is even better than in the images, the material is soft, it's beautifully cut to flatter and is comfortable. I can't wait to wear it.

3 de julho de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Hi Jos,

Thank you so much for leaving this wonderful review. We are so thrilled you love your velvet dress!!! Team TH&TH x

Avaliado com 5 de um total de 5 estrelas

perfect company

Their dresses are amazing, the fit the quality the colours the sizing, perfect!
Their customer service is also top standard, they have been so helpful and professional, ladies get your dresses here! It makes wedding planning a lot easier!!

3 de julho de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta de TH&TH Bridesmaids

Hi Courtney, Thanks so much for your super kind review. So thrilled you love your dresses. Huge love. Team TH&TH xxx

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