TH&TH Bridesmaids Avaliações 

115
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered a dress with TH & TH from their wonderful website for a wedding I'm attending.. From ordering to delivery everything was very smooth and dress arrived after couple of days.. Sadly as beautifu... Ver mais

Avaliado com 5 de um total de 5 estrelas

SO impressed with TH&TH! I had a last-minute panic about a bridesmaid dress and needed a different one a few days before the wedding... Managed to find a gorgeous dress on the website that was even in... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautiful bridesmaid dresses and really well made! I loved the classic, yet modern styles available, but the dusty blue Phoebe dress was especially perfect for our wedding look. I was also impressed w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The most beautiful dresses! My bridesmaids wore camilla, celeste and cecilia in roseberry velvet. I was a little nervous ordering online, worried what the quality would be like however I needn't have... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de noivas

Escrito pela empresa

TH&TH Bridesmaids is reigniting the art of dressing up for life’s big moments. We design bridesmaid dresses that honour the prestige of the bridal gown, crafted in our own atelier from premium fabrics with refined drape and meticulous finishing, in sizes UK 4–28. Because we control every step, you’ll feel the difference in fit, comfort and construction. We support your journey with colour-true swatches, clear size guidance and the option to try on with trusted stockists. Loved for silhouettes that photograph beautifully and feel effortless from aisle to evening, our pieces are made to be cherished and reworn. Expect calm, attentive service, transparent delivery options (including free UK shipping on qualifying orders) and easy 30-day returns. If anything isn’t perfect, our team will make it right.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

115 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,6

Todas as avaliações

(115)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bridesmaids dresses in “Camilla” champagne gold!

My bridesmaids wore the Camilla dress in champagne for our wedding, which I purchased directly from TH&TH and they were incredible!
For being made out of satin, these dresses were SO flattering and look beautiful on all shapes and sizes. If you are looking for a brand that is size inclusive for bridesmaids dresses, this is the one! 🤍 I searched high and low for dresses that I liked, that would look good on my girls, that they would feel comfortable in and that I would be able to order in all the sizes I needed these were perfect. They have so many different shapes in the same shades if you wanted to mix and match but I would personally recommend the Camilla dress to anyone!

8 de julho de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta da TH&TH Bridesmaids

Thank you Roisin! We so hugely appreciate you taking the time to leave such a lovely review! Team TH&TH

Avaliado com 3 de um total de 5 estrelas

Lovely quality, but poor sizing.

Order arrived quickly. The dresses are amazing quality, colour is exactly as described online. However there seems to be a major issue with sizing. I am usually a 12-14, and ordered a 14 and 16 just in case I needed to size up. However the 14 and 16 were way way off. I have now had to return and order the next two sizes. Please please sort your sizing out, customers should be able to order their usual size or the size up just to be "safe" without having either of them not be anywhere near accurate.

9 de julho de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Dear Ellie

Thank you for your feedback. We’re so sorry to hear that you found our sizing not to your expectations. Our bridesmaid dresses are created using tailored techniques which are more structured and form-fitting, often incorporating intricate construction details like boning, corsetry, and multiple layers. This precise construction can make the dress feel tighter and smaller compared to less structured, everyday clothing.

We strive to ensure our sizes are accurate and we provide measurement charts so you can check you actual measurements against it as we understand U.K. high street sizes can be subjective and that fit preferences can vary. If you’d like we would be more than happy to assist you in finding a better fit or addressing any concerns you may have.

Please reach out to us at enquiries@thandth.com and we will do our very best to help. Your satisfaction is very important to us, and we want to help you find the perfect dress.

Louie x

Avaliado com 5 de um total de 5 estrelas

The dress I was dreaming of

I ordered the Camilla long sleeved velvet dress in Roseberry for a dear friend's very special milestone birthday event in November. I am both tall and plus size, and finding the right dress was something of a quest! The dress arrived yesterday and when I tried it on, it was just joyful. The colour is even better than in the images, the material is soft, it's beautifully cut to flatter and is comfortable. I can't wait to wear it.

3 de julho de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta da TH&TH Bridesmaids

Hi Jos,

Thank you so much for leaving this wonderful review. We are so thrilled you love your velvet dress!!! Team TH&TH x

Avaliado com 5 de um total de 5 estrelas

perfect company

Their dresses are amazing, the fit the quality the colours the sizing, perfect!
Their customer service is also top standard, they have been so helpful and professional, ladies get your dresses here! It makes wedding planning a lot easier!!

3 de julho de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Hi Courtney, Thanks so much for your super kind review. So thrilled you love your dresses. Huge love. Team TH&TH xxx

Avaliado com 5 de um total de 5 estrelas

Amazing company with fantastic customer…

Amazing company with fantastic customer service. The dresses I purchased for my bridesmaids are absolutely beautiful and the quality is second to none. I highly recommend this company and would purchase time and time again! Thank you TH&TH ❤️

23 de maio de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thank you so much for taking the time to write this lovely review. It means so much x

Avaliado com 5 de um total de 5 estrelas

So incredibly impressed!

I cannot express enough how impressed I am with
TH&TH Bridesmaids!
I ordered 3 bridesmaids dresses in their sale on the afternoon of Friday 17th May..... they arrived by just after 4pm the next day and without next day delivery!
The dresses are beautiful quality, gorgeous material and so well made, my bridesmaids are going to look so beautiful! (They already are, but the gorgeous dresses are a bonus). The bust area of the dress has what feels like additional support, which has allowed my larger busted bridesmaids (D-E+) to go without a bra easily.... we even did a bounce test, those bad boys aren't going anywhere.
One of the dresses was a size too small (satin has zero give, so these dresses are very true to size), so needed to be returned and a larger size ordered... after contacting the team at TH&TH, they dealt with the request fantastically.

Cannot rate these guys enough... 10/10 service and quality.

Feels good to support an independent business!

22 de maio de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thank you Natalie! We’re so thrilled you love your dresses. Thanks for this lovely review. X

Avaliado com 5 de um total de 5 estrelas

One of the best companies out there

This is one of the best companies i have dealt with - they have excellent customer service and really go the extra mile for their customers! I'd like to send a special thanks to Lee for his help with my order(s), it really made my shopping experience for my wedding so much easier!

21 de maio de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thank you Claire! You’ve made our day with this lovely review. Thank you x

Avaliado com 5 de um total de 5 estrelas

A million star company

If I could give a million stars I would! I have 5 bridesmaids and 1 of them needed a different size that was out of stock online. Louie went above and beyond to locate the dress in the size I needed and get it to me. One less thing for me to stress about!

Honestly as a bride this is the place you want to get your bridesmaids dresses from, the dresses are beautiful and so well made and their customers service is beyond compare! Thank you so so much.

15 de maio de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thank you so much Naomi! We are so touched by your lovely review x

Avaliado com 3 de um total de 5 estrelas

Great product, customer service and returns process need to be reviewed.

I purchased the TH&TH bridesmaids smoked orchid Graces dresses for my wedding in May, they were stunning and made the wedding perfect. Unfortunately there are no wedding shops in Wales that stock this brand so I could only order and try on the dresses from online. The product is great however the customer service needs improvement. I was part of their sample sale in December and was able to purchase a bridesmaid dress for cheaper than retail price. I had not heard from TH&TH about the dress for over a month so emailed them and they said the dress was lost in the post? I wasn’t aware the dress had even been sent. I told them I hadn’t received it and asked if they could send another or give me a discount on the new dress. They refused and explained that because they were a small company they could not compensate me.
Returning dresses back to the depot was also an issue.I emailed TH&TH several times after the allocated returns policy if they had received my return and when I could expect my money back. The process for 2 dresses in different months took around 6 weeks to get my money back. Please be aware of this if you need to return for sizing.

1 de março de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Hi Lucy, we are so sorry for your less that ideal experience with us. Frustratingly we do sometimes experience lost in transit parcels. 99% of missing parcels do usually arrive but sadly yours was genuinely lost which makes us as upset as you. As you bought one of our seconds samples in our insta sale for 90% off we sadly couldn’t replace it with a full price item and the sample you purchased was the only one we had so could only refund you this item. We are so very sorry for this inconvenience. I am happy to hear you love Grace dress and we wish you best wishes for your big day. Louie x

Avaliado com 5 de um total de 5 estrelas

My bridesmaids wore Athena in…

My bridesmaids wore Athena in Pistachio. They were absolutely stunning and everyone commented how gorgeous the dresses were. The girls also commented how comfortable they were. Best service xx

4 de maio de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Hi Rachael, thank you for taking the time to leave this lovely review x

Avaliado com 5 de um total de 5 estrelas

PERFECTION

We used TH&TH for our bridesmaid dresses and they were absolutely perfect. The style, the colour, the material - they fit in with our wedding day amazingly well!

25 de março de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Hi Sally, thank you so much for taking the time to leave this lovely review x

Avaliado com 5 de um total de 5 estrelas

Would recommend

I made my first order last week, I ordered 3 dresses ( exactly the same just different sized) when they arrived 1 of the dresses was missing. I ordered next day delivery as I needed these for the following week. I emailed the company on Friday and had a response Monday, apologising for the error ( and delay in responding with a valid reason for this) and to let me know the missing dress had been sent out straight away with next day delivery, so would arrive in time for when I needed it. The dresses are perfect, such a beautiful design. Customer service was absolutely amazing.

22 de abril de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Hi Toni, hugest thanks for leaving us this amazing review x

Avaliado com 5 de um total de 5 estrelas

Perfect!

So happy with the dresses! The perfect colour and great quality. My girls LOVE and can't wait to wear them on the day. Thank you to the team, you've been amazing!

16 de abril de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thanks so much for your lovely review! Louie x

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful dresses

Absolutely beautiful dresses! The fabrics are beautiful and they even send you little swatches to match the rest of your decor to. Such amazing quality too and the team over there couldn’t be more helpful with questions .

30 de março de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thank you Sarah for taking the time to send this review. Louie x

Avaliado com 5 de um total de 5 estrelas

Absolutely faultless

Absolutely faultless, the team at Th&Th are incredible. The quality of these dresses have led me back time and time again! I'm fortunate to have 5 dresses my latest for a military ball. The fit, the fabric and the flawless customer services - there is nothing the girls can't help with!

16 de abril de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Thank you Alice for such lovely words. It means the world to us. Louie x

Avaliado com 2 de um total de 5 estrelas

Lovely dresses but extremely slow refund.

Quick delivery of dresses, dresses arrived well packaged and are lovely quality. Returned as the sizing runs very small and it was too costly to re-order. Returns and refunds are very slow. I got confirmation that the returned dresses had been received by TH&TH on the 4th April and my account has still not been credited. Lovely bridesmaids dresses if you can try on and buy in store but I wouldn’t recommend purchasing online unless you can be sure they will suit.

4 de abril de 2024
Avaliação não solicitada
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Resposta da TH&TH Bridesmaids

Hi Edel, we have kindly asked for extra information from you as we refunded this order on April 4th and have received the bank ARN number to confirm refund has been processed. You had used a different card to your other purchases so we would kindly like to ask you have checked this as from our side your refund was successfully processed on the 4th April when received. Thank you. Louie x

Avaliado com 3 de um total de 5 estrelas

Difficult return process

Difficult return process, sent bridesmaid dresses back. This cost upwards of £10 to return the parcel. The dresses were sent to be stating 2kg on the label so when I put details in to return I put the exact same weight as they did paying £4 something for the return. I then received an email from the returns company to tell me the parcel was overweight and I needed to pay an extra £6+ fee before the item would be delivered to the TH returns depot. No acknowledgement email from TH when my parcel had arrived like I saw on the delivery tracker meaning I had to chase, the customer service team were lovely but they need to stop blaming their processes on being a small team, it’s wedding season and their dresses are promoted everywhere so it’s a poor excuse. Eventually got my refund and wouldn’t ever order again or recommend other bridal friends to order from here, too much hassle… the dresses were lovely quality but oh boy were they STATIC!

1 de março de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta da TH&TH Bridesmaids

Hi Hollie, Thank you for this feedback. We are always reviewing how to improve our processes so appreciate your comments. So sorry we didn't meet your expectations on this occasion. Louie x

Avaliado com 5 de um total de 5 estrelas

Beautiful dresses at a great price and lovely customer service

I wore a beautiful th&th velvet bridesmaid’s dress for my friend’s winter wedding (it was my job to sort the dresses for the bridesmaids) after trying to find something lovely that worked on lots of different heights and body shapes we all fell in love with the th&th dresses, we went for different styles, in two different colours and they all looked beautiful in real life and in the photos, and all the bridesmaids were over the moon! There was a couple of interactions with the customer service and they were super helpful in their response both times. Once you’ve tried on a few bridesmaid’s dresses, you’ll notice the real quality of these dresses, they make you want to play dress-up long after the wedding!

3 de novembro de 2023
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta da TH&TH Bridesmaids

Thank you so much for such kind words. We hugely appreciate it! Louie x

Avaliado com 5 de um total de 5 estrelas

Amazing company!!

Th&Th is an amazing company. I recently bought my bridesmaid dresses from them and I am so pleased with the beautiful quality of the dresses. Although there was a minor issue with my order, the team delivered the best customer service, replying to my emails and rectifying the issue very quickly. A special shout out to Louie for your amazing customer service, you and the whole TH & TH team should be very proud. Thank you!!

27 de março de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta da TH&TH Bridesmaids

Hi Lizzie, Thanks so much for taking the time to write this lovely review. Hugest thanks! All the love for your big day. Louie x

Avaliado com 5 de um total de 5 estrelas

Customer service responsive and helpful

Customer service was responsive and so helpful - got back to me within half a day to resolve my issue. The issue was entirely of my own making but they sorted it out with no fuss at all, very helpful. Oh and I should add their dresses are stunning in real life!

25 de março de 2024
Avaliação não solicitada
logotipo da TH&TH Bridesmaids

Resposta da TH&TH Bridesmaids

Thank you for your lovely review! Louie x

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