I've had a lot of food from The Brook - theme nights, supper clubs, freezer food - and aside from a couple of dishes which weren't to my taste, it's been amazing. These guys know how to deliver flavou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A delicious dinner! The portions were just right and the tastes were suitably ‘fishy’: the ‘scallops’ and the battered ‘tofish’ were full of flavour while the crab pate was utterly scrumptious. Blac... Ver mais
Favourite dining experience so far!! We are now on our 5th experience and the sea lovers special was simply superb! The charcoal sourdough and smoked seaweed butter I want with every meal! My meat eat... Ver mais
A empresa respondeu
Pros Tasty varied and interesting dishes. Excellent delivery and communication. Cons For 1 meal, generous portion but a bit expensive. For 2 meals it would be good value but the portions ar... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Brook is an independent venue in Wallington, Surrey, housing a vegan restaurant, cocktail bar, recording studio and events space. Our focus is on bringing people together to share creations, discover new things and have some good old-fashioned fun...
Informações de contato
84 Manor Road, SM6 0AD, Wallington, Reino Unido
- admin@the-brook.co.uk
- the-brook.co.uk
4,2
Muito Bom
573 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da The Brook
Phenomenal....YES! So happy to hear that you enjoyed our food so much and have ordered for Christmas. Cannot wait to deliver that feast to you! Thanks for taking the time to leave us a glowing review. It means so much to the team!
Resposta da The Brook
We are so happy to hear that both our service and the quality of our food is up there for you! We work very hard to ensure that is the case so thank you for your comments and recommendation!
The feeling of 5***** restaurant but at…
The feeling of 5***** restaurant but at the luxury of home. Totally recommend, my non vegan husband loves these meals too! Thank you for pushing the boundaries beyond what I thought was possible with vegan food!
10 de novembro de 2021
Resposta da The Brook
Heidi - this review has made our morning! Love to hear that our customers are enjoying our meals and experiencing them at home like they would at a 5* restaurant! We love trying new things whilst combining new flavours and dishes. So very happy to hear that you are enjoying what we do! Thanks for taking the time to leave us this review!
Just gorgeous food
Just gorgeous food! Thank you for making dinner special that day :-)
8 de novembro de 2021
Resposta da The Brook
We are so pleased that our menu made dining for you so special! It make us so happy to hear that Jane! Thank you!
Resposta da The Brook
It makes us so happy to hear that we consistently deliver tasty menus and good service. Thanks Mrs Shears for being a loyal customer!
Excellent service
Excellent service, and excellent food, as per usual. Keep up the good work. Thanks.
7 de novembro de 2021
Resposta da The Brook
David - thanks so much for taking the time to leave this review! We love the fact that our customers keep on coming back for more and our service and menus continue to make you happy!
Wow! 😋
Wow!! We had the tofish and chips last Friday, it was scarily similar to the real thing!!
On Saturday we had the Dan Dan noodles, again full of flavour.
I have to say the portions are very generous and we couldn’t quite finish either meal! 🤰
We are looking forward to trying the burger meal next time!
We highly recommend trying these meals even if you aren’t vegan, you will be very surprised at how much you will enjoy it!
4 de novembro de 2021
Resposta da The Brook
Thank you Catherine for leaving this fab review! It is always great to hear that the meals we send to you hit the spot in terms of flavour, portion size and enjoyment!
Can't wait for you to try the Burger Night and thanks for the recommendation that our non plant based friends give us a try!
Fantastic food
Fantastic food, I’ve ordered the frozen meals which are all yummy and also the ‘Friday night in’ burgers which were out of this world. Can’t wait for the next meal to come.
4 de novembro de 2021
Resposta da The Brook
Thanks Samantha for leaving us such a great review. It is fab to hear that you have enjoyed both our frozen ready meals as well as our home dining events!
We love when our customers enjoy the full range of what we offer...and benefit from the convenience of the ready meals but also the more luxurious and indulgent home dining side of what we do.
Out of this world - we LOVE IT!
Really great idea
Really great idea - two meals for two, large portions, tasty food and all in a meal kit
We loved it
4 de novembro de 2021
Resposta da The Brook
Hey Dawn - we are so happy to hear that the 2 menus went down well in your house and you agree that being able to enjoy 2 Brook menus is a wonderful way to spend your weekend! Thanks for taking the time to leave us a review - it means so much!
Delicious and filling!
Delicious and filling!
I've taken a star away because the (completely delicious) coleslaw leaked over my package during transit, which was a shame.
Would absolutely order again!
4 de novembro de 2021
Resposta da The Brook
It is so great to hear that you enjoyed the burger night so much! Although...such a shame about your coleslaw. If a spill does happen in the future and/or you have any questions do reach out to our customer experience team through the contact us page on our website - they are always happy to help and always looking for ways to improve.
We are so pleased to know that the coleslaw incident did not take away from the pleasure of the meal and you will be ordering from us again. We cannot wait! Thanks for taking the time to leave us a review!
Amazing food delivered to my door
Amazing food delivered to my door!
I cannot fault the quality of the food nor the delivery. The ice pack in the box was still frozen! The tofish was so tasty and the chips were crispy on the outside and fluffy on the inside. The tartare was to die for! I was very impressed with the portion size as I was expecting it to be quite tight but it was more than enough. I will definitely be getting this again!
1 de novembro de 2021
Resposta da The Brook
Thank you so much for taking the time to leave us such a wonderful review! It is always great to hear that the menu hit the spot for our customers and the portion sizes were good value for money! Can't wait to serve up some more delicious plant based meals to you in the future!
We have just had the burger night and…
We have just had the burger night and it was absolutely amazing. We both loved it.
31 de outubro de 2021
Resposta da The Brook
Wahoo! Thanks Alison for taking the time to leave us this review and so happy you enjoyed the burger night so much!
I ordered the Tofish / Dan Dan Noodles…
I ordered the Tofish / Dan Dan Noodles box.
Pros: The box was presented very well; delivery great and on time. There was plenty of food for two. The Tofish was really nice.
Cons: The chips appeared to be pre-frozen and noodles bought in. I didn't feel the quality of the box matched the price tag at £12.00 per meal per person, based on the ingredients in the box. The DanDan noodles I felt could easily be made out of the store cupboard.
Would I buy again? Possibly but only for the Tofish and not regularly.
Improvements: The box would benefit from including a Dessert to make a complete meal.
30 de outubro de 2021
Resposta da The Brook
Thanks Tracy for taking the time to leave us a review and appreciate the constructive feedback. Really happy to hear that the portion sizes were right and you enjoyed the Tofish! Although it is a shame to hear that some of the menu was not to the standard that you would have liked. We often get really positive reviews on this menu so we are sorry to hear this. We appreciate your feedback and will take it back to the kitchen team for their review.
Absolutely amazing food every time
Absolutely amazing food every time. Love how they package it sustainably, all of the dishes are so flavourful and unique, and love that we can get a restaurant quality, Plantbased meal at home so easily! Highly recommended!!
26 de outubro de 2021
Resposta da The Brook
Thank you for your wonderful review Nikki - we really appreciate it and so happy to hear that our recipes hit the right note with you! The kitchen team work really hard to ensure that everything that leaves our kitchen is super tasty and restaurant quality so glad to hear this!
Great food again
Great food again, all very easy to do and delicious. The pomberry cocktail was luscious, a perfect balance of flavours. My weekend has gone very well! Thanks!
24 de outubro de 2021
Resposta da The Brook
Sally - glad to hear that we added to your enjoyment of the weekend! That Pomberry Punch is definitely one of our favourites here too! Thanks for taking the time to leave us such a lovely review!
Resposta da The Brook
Thanks Dean - glad to hear that we hit the right balance with you!
I ordered the Seoul Food menu and it…
I ordered the Seoul Food menu and it was the best choice so far ( and all the previous menus have been assume) . It’s actually enough food to do two nights . Thanks 😊
24 de outubro de 2021
Resposta da The Brook
So glad to hear that the portion size was generous and you enjoyed the menu so much! Happy to make you happy and thanks for taking the time to leave us a review Simon! Look forward to serving you up some more tasty dishes in the not so distant future!
The future is vegan
This is a source of excellent vegan food packed very thoughtfully with an eye to sustainability. You get a feeling with this company that they think hard about everything they do and put alot of effort into making vegan the food of the future...
23 de outubro de 2021
Resposta da The Brook
Yes Jane! This review really hit a note with the whole (small) team here at the Brook. It is our mission to introduce tasty plant based meals to as much of the population as possible so glad to hear that you think we can achieve this through what we do.
Fabulous
Fabulous, tasty food and very easy to assemble to restaurant quality. This was my second delivery and will definitely be using The Brook again.
I was particularly delighted that my meat eating husband loved every dish.
22 de outubro de 2021
Resposta da The Brook
Thank you for taking the time to leave us this review - it makes us so happy to hear when our menus entice our customers to keep coming back. And YES we love pleasing meat eaters....plant based feasting all the way!
Resposta da The Brook
Thank you Richard - our team are glowing!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.