Azurina Avaliações 

As a returning, though never again, customer, it doesn’t surprise me that all of the glowing reviews do not mention customer service. I bought a Pop Socket of absolutely shoddy quality.

Monogram sticker on top was great, lovely, all the superlatives everyone uses to describe their monograms. But the actual hollow, thin plastic Pop Socket will not release more than a good 6mm out, which is obviously not ideal if I’m meant to hold it…It had also started lifting out of the base before I even took the 3M sticker off (will never use it as I can’t).

It was on sale but that shouldn’t be a marker for whether something is literally defective or not. I could have bought the same one for £1.20 off eBay and still overpaid.

I wrote an email explaining these things and was asked to send pictures (FYI, a kiss and cheery tone! do not constitute good service unless something is resolved). I guess I’ll try and send video of the product they knew was of unsaleable quality. Judging by the other ‘poor’ reviews on this site it’s unlikely to make a difference.

tl;dr; DO NOT buy from them unless you have a card with good customer protection (which I did not do as I’ve used them before) and go through THEM for a chargeback if your product is poorly made or not as advertised.

Or buy at your own risk. You’ll probably be okay, but if not and need a refund, replacement or resolution, it seems you’re on your own.

Amazing service, always!

I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know I need to - these beauties are addictive! I have quite the collection going and I love them all!

I regularly buy with azurina and love it.
I get good feedback and interest from others that see my product.
I wish there was more colour choices though
Customer service is great

Item just as described and quick delivery. Perfect gift for my sister who is a school teacher.

I ordered a ‘Trenta’ bag with a 30% off voucher. The bag arrived really quickly, was packaged really nicely with a beautiful gift bag. The bag itself isn’t as good as I was expecting. The gold finishing looks a little cheap and the monogram is in a bit of an awkward position so doesn’t look as good as if it was lowered slightly. It’s not ‘faulty’ but I think overpriced. If I could, I would have probably returned.
I do like the bag and will use it, I guess I had slightly higher expectations based on the price point. If I had paid full price I would have been very disappointed.

I'm extremely pleased with the Bubblegum Pink Pencil Case that I ordered. It arrived extremely quickly but a smaller box to post it in would have been much better! I will definitely order again.

Beautiful bag. Great quality and price!
Excellent customer service and very fast delivery

Quick service, great quality and arrived quickly.

Such fast delivery right before Christmas. Arrived in time and made my best friend very happy!

Quick delivery. Beautifully wrapped. Beautiful scarf of great quality. I definitely recommend

My package of a really cute beanie and scarf came delivered faster than I expected!
Wrapped each in a really cute bag!
And the beanie and scarf are of excellent quality. I can’t wait to wear them!!!

Obsessed with everything Azurina do and this latest drop is just the best!

Love the brand and all the products they make which are great quality! My go to for gifts

I will continue to shop here time and time again. The one time I have ever had an issue with a product they offered me a free replacement immediately. Great quality, small business feel but also luxury items at a great price point

Lovely product, quick delivery. Superb packaging x

Absolutely in love with my new handbag. It is well made, was nicely gift wrapped and I'm impressed with the service. I'd shop with Azurina again (maybe not 'til the next Sale though, hehe).

The quality of my purchase is fantastic, delivery was very quick, and wrapped lovely :)

Lovely as per, from the personalised item right down to the packaging. Love shopping at Azurina, thank you!