I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I knew what product I wanted (a replacement for a worn out item). Found The Back Shop via Google, excellent & informative web site, competitive price, & one of the most efficient & speedy delivery ser... Ver mais
I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I co... Ver mais
The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable produ... Ver mais
Detalhes da empresa
Escrito pela empresa
The Back Shop has been aquired by "Back In Action" forming the UK's Premier Ergo-Furniture Retailer. Branded as "Back In Action : THE Back Shop" This extends The Back Shop to four great retail stores in Marylebone, Amersham, Bristol and Marlow. Back in Action has its own Trustpilot section which reflects the increased service now given to former Back Shop clients.
Informações de contato
67 George Street, W1U 8LT, London, Reino Unido
- 020 7935 9120
- info@backinaction.co.uk
- thebackshop.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy web site, quick and accurate delivery, good product arrived.
Web site was easy to navigate. Product delivered very quickly. Would use again for other products as this one is very good. The back pal.
fine straightforward transaction
Fine. Straightforward transaction.
Totally recommended
The BackFriend provides wonderful support for my back on just about every chair imaginable. It is excellent value for money. Plus The Back Shop provides an excellent service. I ordered my Backfriend late on Christmas Eve (Tuesday 24/12/13) and it arrived by courier on the day after Christmas (Friday 27/12/13). I was really surprised. If you need something to help you sit up straight and support your back, this is it.
Quick but inaccurate delivery information
Hello,
Thanks for giving me the opportunity to feed back to you.
I was impressed by:
- the different options for colour design on the wood and fabric of my chair
- the speed of delivery
I was not so impressed by:
- the fact that the delivery was taken to the wrong address
- the fact that the chair came in flat pack, which I do not remember being mentioned anywhere during the purchasing process
A very good transaction.
The correct goods arrived in the agreed timescale.
Standing tall already!
After too many years of slouching I decided it was time to do something & after research I ordered the 'Backpal' from the Back Shop. My order arrived the next day (can't ask for better than that) and it's really working. Even when I'm not using the Backpal I am thinking about my posture... I've only been using it for a week, but so far so good!
Good product and service
I ordered the backfriend. Its a good product for the office and at home. Delivery was very quick.
Just Amazing
I bought this Backfriend for a friends Birthday ,who has had a very bad back , his Birthday was 2 days after the order was placed , so it was really amazing it came overnight , so the Birthday was celebrated in style & with less pain .Many thanks .
I knew it was a very good product as I have had 2 since year 2000 or earlier , & I use them on different chairs particularly on my study /computer chair , I have very few bouts of back problems now .
Prompt delivery of my perfect Sitting Partner
My order arrived the next day and I am delighted with my Sitting Partner. I have suffered chronic back pain for years and now have a compression fracture of my lumbar spine. This product is wonderful and has greatly relieved my pain when sitting.
I was rather worried about buying something that I had not tried, but it is everything that The Back Shop says it is.
Very good
Very good - just what I was looking for. And at an affordable price.
Great service
Bought this as a present, it arrived very quickly.
Great for the back ... Shame about the deck chair.
Bought a Back Friend from The Back Shop and put it into practice in my car. The only way I can describe the experience is that it was like driving in a deck chair.
In fairness, it was the product not the company.
The order arrived next day as promised.
Shame about the deck chair.
I wish I had heard of them years ago
I am thrilled to pieces with my new office chair from the Back Shop. It is like a miracle: in only two days' use my back pain has diminished 90%, plus I am much more cheerful and more motivated to do all the writing and other computer-based tasks that I had been putting off for months. Any doubts I may have had about the cost have totally dissipated.
I contacted The Back Shop through their website messaging service and had an very rapid and helpful "conversation" about my needs (which were complicated by my height).
My initial assessment at the New Cavendish St shop was very thorough and helpful. Craig was very professional and I learned a lot about posture and seating positions, despite having lived with my bad back all my life. There was no pressure to choose any particular chair and I was given all the time I needed to select the best model and then dither over the colour of the upholstery.
I was subsequently kept informed of progress with my chair's arrival and paid a second visit to the shop to have all the features explained.
Delivery was on time and the chair arrived at the front door of my upstairs flat beautifully protected by plastic covers but with no massive packaging requiring disposal.
Both the product and the service I received were outstanding and I cannot recommend the Back Shop too highly to fellow back sufferers.
Excellent service, excellent product !
The 'Back Friend' is a friend indeed. It took a couple of days to get used to it as it does exactly what it is designed for, to make a person sit upright. After that, life got better day by day and I use it all the time, with great effect. It has done more than heal my back pain - it's put a smile back on my face ! Thank you.
Very comfortable
Excellent product the 'back friend' easy to pick up and go - good for all those really uncomfortable sofas and chairs you come across and cant get a good sitting position in.
I'm backing The Back Shop
Placed my order on Monday, received product on Tuesday - £10 cheaper for exactly the same item in my local High Street (plus free delivery as it was over £50).
Speedy Service and good advice!
I was amazed at how quickly my order for a back cushion was delivered. Next day service - fabulous! How relieved I was to get it. Also the advice on the web regarding how to sit with back pain was extremely uselful, something that I have not seen before .
First aid for bad backs! Great!
I have not ordered from The Back Shop before but certainly will if I need to buy any other back aids.
Excellent product
I had tried other back supports to improve my posture, but as soon as you take them off you return to your original posture as there is no muscle memory. With this product the alarm makes you hold your muscles in position. I can already feel a difference after a few days and I am really looking forward to seeing the results after the estimated 4 to 6 weeks. The web site was really easy to use, the price was reasonable and the delivery was really quick. I would highly reccomend this product and company.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








