This is a parasitic company with poor support. I purchased one box, and it signed me up for a monthly subscription. Even though I purchased the box through an account I made on the website, when I wen... Ver mais
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Veja o que dizem as avaliações
I only 1 major issue. Upon canceling my subscription/s each and every individual item needed to be removed separately. Along with 3 different stages of "are you sure you want to cancel" in different... Ver mais
Had a withdrawal taken because an accidentally joined a monthly subscription. I reported it and received a quick response. Was given options or full refund. I chose a 30% refund and kept order. Subsc... Ver mais
Original order came in quick & is packed very well. Forgot it was a subscription & they don't have a number to call, but holy cow did they respond fast in the middle of the night for east coast. Smoot... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Best Beard Care + Growth Products. Build your own Grooming Kit! Beard Oils, Growth Oils & Vitamins, Balms, Waxes, Creams, Shampoo, Body Wash, Combs & Brushes.
Informações de contato
Newport Beach, Estados Unidos
- thebeardclub.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had an issue with it unknowingly being…
Had an issue with it unknowingly being a subscription but it was a mistake on my behalf and they gave me a full refund and cancellation. Paul from the support team was extremely helpful and helped get everything sorted quickly and efficiently!
My experience with the customer service was amazing!
My experience with the customer service team was more than amazing. They assisted me immediately and solved my issue without any problems.
Great Product
Beard club products have repair my damaged Beard. My beard is soft and more manageable due to the growth oil and both conditioners I use. I Highly recommend the use of these products and more. I am a very satisfied costumer and will continue to use these products.
Good service
Helpful and prompt
They literally responded to my… situation
They literally responded to my situation, responded immediately,and rectify the problem immediately, I would highly recommend without hesitation, an absolute pleasure…. sincerely, Alan Paul Marks…..
Communication and product amazing
Communication and product amazing
Amazing
I bought their product a little over a year ago, and I had a small problem, but they fixed it right away.
Their customer service is fantastic, and the beard trimmer is amazing. I’m definitely sticking with them!
DO NOT ORDER FROM THEM!!!
I am extremely unimpressed with this company. I emailed them to request a return on my package, and they agreed and sent me an address to mail the package back to. They assured me I would be reimbursed after it was processed on their end. That was a month and a half ago and I was never reimbursed. I emailed several times to check on the status of my return, and I even received verification it was delivered from UPS. Literally stole my money and they are ghosting me now.
I bought a trimmer from a third party…
I bought a trimmer from a third party supplier and they wouldn't send me a $.05 screw to replace it. Horrible customer service.
Original order came in quick & is…
Original order came in quick & is packed very well. Forgot it was a subscription & they don't have a number to call, but holy cow did they respond fast in the middle of the night for east coast. Smoothest email support ive ever had. If it's automated, must be some form of Ai & very good at that. Quickly canceled my subscriptions & refunded my order before it shipped! ( I responded to the charge within like 1hr) Thanks! Beard club kicks ass.
They were polite and professional
They were polite, professional and respectful. This is a great company with great products and even better customer service.
Amazing and very useful products
Amazing and very useful products, their products have a very very good price and quality plus not to mention the scents available for them are manly and very strong, to top it off their customer service is top tier fast, and a variety of options is given to accommodate your needs
I needed to access the link and follow…
I needed to access the link and follow my order but link was not active for me. So I emailed the source of the your email. Within perhaps 15 minutes, I received another email with an active link. I was able to get on the link and read when my product is to arrive.
The products are working great
The products are working great. Delivery was quick and the instructions were easy to follow. Would definitely recommend
The products are top notch
The products are top notch. I especially like the beard vitamins and spray vitamins.
Customer service is top notch as are their products
Love their products so much I had 2 subscriptions!
I had two subscriptions because I love the products so much. By just responding to an email, I requested to have the two subscriptions merged into one that ship at the same time. They sent a reply within minutes making sure I wanted all the products included and when I was wanting the items to ship. I took out items I don't go through as quickly, and they got back to me with a confirmation again, within minutes!
Super fast response to my email with…
Super fast response to my email with excellent communication through out.
resolved my most recent inquiries
resolved my most recent inquiries, quickly and efficiently and left the door open to do repeat business in the most positive way.
The Team is responsive
The Team is responsive, solutions oriented and professional.
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