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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Their clothing has excellent quality. And the designs are so unique. Plus everything is true to size. I've purchased several jackets with matching hats for my husband, and he loves them. You'll never... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have been patiently waiting for my order I know it was holiday season but when I started tracking the package I found that it had been siezed for fraudulent postage. Awaiting contact from The black... Ver mais

Avaliado com 3 de um total de 5 estrelas

I didn't like not being correspondence back after writing 5 time about missing item (socks) missing from my over $300 first time order. And still haven't got a response. I also did like being told whe... Ver mais

Avaliado com 4 de um total de 5 estrelas

I will always try and support black owned companies. I didn't give it 5 out of 5 because the bomber jacket I purchased didn't meet my liking. For it to be a bomber jacket, I feel it should of been mad... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

TheBlackLuxe is a proudly Black-owned apparel brand that celebrates culture, history, and legacy through bold, meaningful designs. We specialize in high-quality baseball jerseys, joggers, and snapback hats that honor Black pride, Black fatherhood, and Black history. Every piece is crafted with intention—offering both style and a statement. From our empowering messages to customizable designs, we aim to help our community wear their pride loudly and proudly. Whether you're shopping for yourself or gifting someone special, TheBlackLuxe is here to uplift, represent, and inspire. ✅ 5-star customer service ✅ Easy returns & worldwide shipping ✅ New collections launched regularly Shop with pride. Wear your story. Join TheBlackLuxe family.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

108 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love my jersey

I received my jersey, and everyone is asking me where did I get it. I love it! Plus, the the matching hat really sets it off. I will definitely bo ordering again.
Thanks!
Joe

3 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have received the balance of my…

I have not received the balance of my merchandise that I paid in full for!!I
I order 6 shirts & as of today 8th of “July u have sent 3 l!!
I will never buy anything more from ur company!!
If u can’t deliver the balance of the order then refund me my money??
It’s been awhile sent I ordered my items from ur company!!
I am not happy with this transaction

9 de junho de 2025
logotipo da Theblackluxe

Resposta de Theblackluxe

I’m truly sorry to hear you’re unhappy with your experience — that was never my intention.

I’ve tried reaching out but haven’t received a response yet. After reviewing our system, I found only one order placed under your name, which included 3 shirts and 3 free hats — and according to tracking, that package has been delivered.

If there’s any missing item or confusion with a second order, please contact us directly so we can fix this. I’m here to make things right, and I’d never want you to feel disappointed or ignored.

Thank you for giving us a chance,
Thomas
TheBlackLuxe
Email: support@theblackluxe.com

Avaliado com 5 de um total de 5 estrelas

I ordered two jerseys for my son's as…

I ordered two jerseys for my son's as Christmas presents. It took about 30 days to receive the order. When I opened and inspected them, I really liked the feel of the fabric and the design was just as advertised. I am having a hard time holding on to these until Christmas, I know my son's will love the jerseys and the hats to match. Will continue to do Black business with this company.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with theblackluxe.

My experience with Theblackluxe company has been top notch. The constant communication I received while waiting for my shipment made me feel like a valued family member not just a customer. Most importantly my jersey and matching cap look fantastic. The numerous compliments I receive when wearing my gear are a source of great pride.

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

True to size. Thank God, have a closet full of Chinese crap!

Received my order a couple of days ago. I had ordered several at her items from another company. After getting the tracking number I realized that they were from china and that means a sizing issue, even though the models were black. Thank God your order was delivered true to size! Have a family barbecue coming up and can’t wait to show it off! Thank you so much

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tim Tyme

I wore this jersey today in honor of Juneteenth!! What a hit!! Many compliments all day, everywhere I went. Kudos to your company!! Excellent

28 de maio de 2025
logotipo da Theblackluxe

Resposta de Theblackluxe

Hi Tim Tyme,

That means so much to hear — thank you! I’m honored that you chose to wear your jersey on Juneteenth. Knowing it sparked compliments and conversations all day long is exactly why I started BlackLuxe.

If you ever feel like sharing a photo of you rocking it, I’d love to see it — and with your permission, maybe even feature it on our page. Just send it to support@theblackluxe.com, and I’ll make sure you get a little something as a thank-you.

Appreciate you being part of the movement!

Much respect,
Thomas
Founder, BlackLuxe

Avaliado com 5 de um total de 5 estrelas

Perfect perfect sizing

Perfect perfect sizing

27 de maio de 2025
logotipo da Theblackluxe

Resposta de Theblackluxe

Hi Porter,

Your 5-star “Perfect perfect sizing” review absolutely made my day – thank you!

If you’re comfortable sharing a quick photo of you rocking the jersey, I’d love to feature it on our social channels (or just keep it in our private inspiration gallery). As a small Black-owned brand, seeing our pieces out in the world is the fuel that keeps us creating.

If you’re up for it, just email the pic to support@theblackluxe.com and I’ll send you a thank-you code for your next order.

Warmly,
Thomas – Founder, BlackLuxe

Avaliado com 5 de um total de 5 estrelas

Father's Day gift 🎁


It really fits well outstanding.I've already recommended it to other friends.

29 de maio de 2025
logotipo da Theblackluxe

Resposta de Theblackluxe

Thank you so much for your feedback! We're truly sorry to hear that the sizing didn’t work out for you. We always aim to provide accurate size charts, but we understand that fit can still vary.

We're glad to hear you were happy with the quality, though! If you ever decide to shop with us again, feel free to reach out — we’d be happy to help you pick the perfect size or even offer a discount for your next order.

Thanks again for your support!

Avaliado com 1 de um total de 5 estrelas

I never received my order?

27 de maio de 2025
logotipo da Theblackluxe

Resposta de Theblackluxe

I'm truly sorry about the mix-up with your order.
The replacement has already been shipped and is on its way to you — please check your email for the tracking details.

Thank you so much for your patience and understanding. If there's anything else I can help with, feel free to reach out!

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