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The Body Firm Avaliações 

622
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I cancelled my account with Crepe Erase on July 15, 2026 and received an email verification. I was again charged 89.44 on Aug 8, 2026 and can only reach skin care specialists on a phone line. No custo... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day. However, the sagging remains and the underl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The produc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. Salão de Beleza
  3. Serviço de fitness e nutrição
  4. Centro de Saúde e Beleza
  5. Clínica de Dermatologia

Sobre The Body Firm

Escrito pela empresa

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.

Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

Why Customers Choose The Body Firm™

  • Clinically shown formulas powered by TruFirm® Complex
  • Targeted treatments for the neck, chest, arms, and legs
  • Curated collections crafted with care and precision
  • Backed by a 60-day money-back guarantee

Body Care, Reimagined. From Head to Toe.

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.

Our Philosophy

At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

622 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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3,0

Todas as avaliações

(622)

439 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

I have had very good results with this…

I have had very good results with this product. I find that I don't use it as often as recommended. I tend to use it in the evening,as I'm very busy in the morning, thus right now I have more product then I can use.
I'm 70 years old, on social security, and finding I have to reduce my spending.
I will not stop using crepe erase, but I will customize my bundle in the future.

23 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your thoughtful feedback, Kristin! We appreciate you sharing your experience and are so glad to hear the product has made a noticeable difference for you. Whenever you’re ready to make changes to your order, we’re happy to help you find an option that suits your needs. Thank you for choosing The Body Firm!

Avaliado com 5 de um total de 5 estrelas

Love how my skin feels nourished

Love how my skin feels nourished; my skin misses this if I don’t use daily!

23 de julho de 2026
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Resposta da The Body Firm

We appreciate your feedback, Monica! We’re so glad your skin feels cared for and that using it every day makes such a difference. Thank you for your continued support and for trusting The Body Firm.

Avaliado com 2 de um total de 5 estrelas

Bad internal operations sent two…

Bad internal operations sent two packages of product after I had canceled my subscription. Granted that one may have been shipped while my subscription cancellation was in process but it's unfathomable that i should have to pay a shipping return for their error on the second shipment.
I honestly canceled my subscription because I wasn't seeing results that merited spending $100 a month on the product line.
I've actually seen better results in two weeks after using Nivea firming lotion.

21 de julho de 2026
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Resposta da The Body Firm

We're sorry to hear about your feedback, Erin. That's certainly not the experience we want for our customers. We checked your account, and we can confirm that your subscription was successfully canceled on 07/14/2026. We'd also like the opportunity to review your account to ensure your concern is fully addressed. Please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), and we'll be happy to get this sorted out for you as quickly as possible.

Avaliado com 5 de um total de 5 estrelas

I really do love the product

I really do love the product.
The packaging is nice. Somewhat elaborate but nice.

23 de julho de 2026
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Resposta da The Body Firm

We appreciate your feedback, Sandra! We’re so happy to hear that our products have become a favorite part of your skincare routine. Thank you for being a valued member of The Body Firm.

Avaliado com 5 de um total de 5 estrelas

She was very helpful in resolving a…

She was very helpful in resolving a problem, a billing problem. Very patient, took the time to figure it out

20 de julho de 2026
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Resposta da The Body Firm

We’re thrilled we could help, Victoria! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. Thank you for your continued support and for trusting The Body Firm!

Avaliado com 3 de um total de 5 estrelas

It’s not easy to hold or cancel a…

It’s not easy to hold or cancel a shipment.

29 de junho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Janet. We're sorry to hear that you find adjusting your shipment difficult. We'd appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441, available daily from 7:00 AM–10:00 PM, and we'd be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Love the product

Love the product, but I need to extend my months, can’t go through it as fast as I get the next shipment.

23 de julho de 2026
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Resposta da The Body Firm

We appreciate your thoughtful feedback, Gail! We're so happy to know you're enjoying Crepe Erase by The Body Firm. We would love to further assist you with your concern and review your account. Kindly reach us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Avaliado com 4 de um total de 5 estrelas

Wonderful products although I haven’t…

Wonderful products although I haven’t quite seen the results I hoped for. Nevertheless, I really like the products.

23 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Pamela! We're glad you're enjoying Crepe Erase by The Body Firm. Remember, consistency is key — using the products as part of your daily skincare routine can help you get the most out of your results over time. We're grateful to be part of your skincare journey.

Avaliado com 4 de um total de 5 estrelas
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Resposta da The Body Firm

Thank you for sharing your experience, Angie! We’re glad to hear you're enjoying the benefits of having full control over your account and subscription. Thank you for being a valued member of The Body Firm!

Avaliado com 3 de um total de 5 estrelas

Great Quality Products!

I think that the body firm, especially the crêpe erase products are very high-quality. A little bit on the higher side as far as price wise, but I do like them. I had to reduce my order by a few products because it just got too expensive. I also really appreciated the introductory kit and I absolutely loved the LED light product for the face. However, the button to turn the product on fell inside and I was so disappointed because I really liked that a lot. I don’t find it on your site where I could order another one. I have not talked with customer service, but I may do that because I’d love to have another one.

6 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Jan. We're glad you're enjoying Crepe Erase. Our products are made with high-quality ingredients and research-backed formulations to deliver effective results. The Skin Revitalizing Tool is available exclusively online at thebodyfirm.com under Shop All > Body. If you need any assistance, our Customer Service team is always happy to help. Thank you for choosing The Body Firm.

Avaliado com 4 de um total de 5 estrelas

The items that was ordered was sent to…

The items that was ordered was sent to me timely
and I appreciated that.
Anything that was sent was in good shape.

23 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Dorothy! We’re happy to hear that your order arrived safely and that you had a positive experience. Providing a reliable and enjoyable experience is always our goal. Thank you for your loyalty and for trusting us to be part of your beauty journey.

Avaliado com 5 de um total de 5 estrelas

Great

Prompt delivery, good communication

23 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Suzanne! We appreciate your support and are always committed to providing excellent service and a great experience for our customers. Thank you for being a valued member of The Body Firm!

Avaliado com 2 de um total de 5 estrelas

Aggravated with the website

I tried off and on to change what I was receiving because I liked the products but I couldn’t change what products I was receiving and have too much of what I did get. It was probably at least a year that I couldn’t even get on the website to make changes.

23 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Jada. We're sorry to hear that you had trouble accessing the website and updating your products. We'd appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST, and we'd be happy to assist.

Avaliado com 1 de um total de 5 estrelas

This latest jar i received and applied…smells old and makes me fell old!

This last batch i received and applied smells like my skin is old. It’s got an odd old smell to it.. I can’t explain..

26 de junho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Paula. We’re sorry if the product’s fragrance didn’t meet your expectations. As a member, you have the flexibility to personalize the products in your kit, including choosing items with or without fragrance. To make any adjustments, please visit thebodyfirm.com and log in to your Member Portal. If you haven’t created an account yet, you can easily register online. For any additional questions or support, our team is available daily at 1‑800‑262‑7441 from 7:00 AM to 10:00 PM EST, and we’re always happy to assist you directly.

Avaliado com 5 de um total de 5 estrelas

Love the products!

23 de julho de 2026
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Resposta da The Body Firm

We appreciate you sharing your feedback, Connie! We’re glad to know your experience with The Body Firm has been so positive. Thank you for your continued support and for trusting The Body Firm!

Avaliado com 5 de um total de 5 estrelas

It has helped tremendously to minimize…

It has helped tremendously to minimize my crepey & dry skin. Thank you.

23 de julho de 2026
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Resposta da The Body Firm

We appreciate your feedback, Linda! We're delighted to hear that you're enjoying the great benefits of our Crepe Erase products. Thank you for being a valued member of The Body Firm!

Avaliado com 1 de um total de 5 estrelas

I have tried to cancel my subscription…

I have tried to cancel my subscription several times and keep getting the run around! I didn’t have to jump through hoops to purchase but now you won’t stop the subscription. I guess I will have to cancel my card so you will have no access to my account!!!!

1 de abril de 2026
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Resposta da The Body Firm

We're sorry to hear your feedback and experience, Tashi. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Avaliado com 4 de um total de 5 estrelas

Love the products

Love the products, but they send them too frequently.

11 de maio de 2026
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Resposta da The Body Firm

Thank you for your feedback, Dorothea! We're so glad to hear how much you're enjoying Crepe Erase. As a member, you have the flexibility to choose when your shipment is sent, and you can manage your delivery schedule anytime. Thank you for being part of The Body Firm!

Avaliado com 5 de um total de 5 estrelas

I don’t know

I don’t know. Everything just went well.

23 de julho de 2026
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Resposta da The Body Firm

We appreciate you sharing your feedback, Brenda! We’re so glad to hear you’re enjoying your Crepe Erase routine and that everything has been going well for you. Thank you for choosing The Body Firm!

Avaliado com 1 de um total de 5 estrelas

It does not work!!!

It does not work!!!! I have tried to cancel this automatic recurring payment for months on email and no one responds back and I continue to get charged regardless of how many times I try to reach out to you. Your customer service is horrendous and this is a piece of crap product.

23 de julho de 2026
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Resposta da The Body Firm

We're sorry to hear your feedback and experience, Jon. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

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