Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Ver mais
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Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Ver mais
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I cancelled my account with Crepe Erase on July 15, 2026 and received an email verification. I was again charged 89.44 on Aug 8, 2026 and can only reach skin care specialists on a phone line. No custo... Ver mais
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I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day. However, the sagging remains and the underl... Ver mais
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From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The produc... Ver mais
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Escrito pela empresa
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Estados Unidos
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I have had very good results with this product. I find that I don't use it as often as recommended. I tend to use it in the evening,as I'm very busy in the morning, thus right now I have more product then I can use.
I'm 70 years old, on social security, and finding I have to reduce my spending.
I will not stop using crepe erase, but I will customize my bundle in the future.

Resposta da The Body Firm
Love how my skin feels nourished; my skin misses this if I don’t use daily!

Resposta da The Body Firm
Bad internal operations sent two packages of product after I had canceled my subscription. Granted that one may have been shipped while my subscription cancellation was in process but it's unfathomable that i should have to pay a shipping return for their error on the second shipment.
I honestly canceled my subscription because I wasn't seeing results that merited spending $100 a month on the product line.
I've actually seen better results in two weeks after using Nivea firming lotion.

Resposta da The Body Firm
I really do love the product.
The packaging is nice. Somewhat elaborate but nice.

Resposta da The Body Firm
She was very helpful in resolving a problem, a billing problem. Very patient, took the time to figure it out

Resposta da The Body Firm

Resposta da The Body Firm
Love the product, but I need to extend my months, can’t go through it as fast as I get the next shipment.

Resposta da The Body Firm
Wonderful products although I haven’t quite seen the results I hoped for. Nevertheless, I really like the products.

Resposta da The Body Firm
I think that the body firm, especially the crêpe erase products are very high-quality. A little bit on the higher side as far as price wise, but I do like them. I had to reduce my order by a few products because it just got too expensive. I also really appreciated the introductory kit and I absolutely loved the LED light product for the face. However, the button to turn the product on fell inside and I was so disappointed because I really liked that a lot. I don’t find it on your site where I could order another one. I have not talked with customer service, but I may do that because I’d love to have another one.

Resposta da The Body Firm
The items that was ordered was sent to me timely
and I appreciated that.
Anything that was sent was in good shape.

Resposta da The Body Firm
I tried off and on to change what I was receiving because I liked the products but I couldn’t change what products I was receiving and have too much of what I did get. It was probably at least a year that I couldn’t even get on the website to make changes.

Resposta da The Body Firm
This last batch i received and applied smells like my skin is old. It’s got an odd old smell to it.. I can’t explain..

Resposta da The Body Firm
It has helped tremendously to minimize my crepey & dry skin. Thank you.

Resposta da The Body Firm
I have tried to cancel my subscription several times and keep getting the run around! I didn’t have to jump through hoops to purchase but now you won’t stop the subscription. I guess I will have to cancel my card so you will have no access to my account!!!!

Resposta da The Body Firm

Resposta da The Body Firm
It does not work!!!! I have tried to cancel this automatic recurring payment for months on email and no one responds back and I continue to get charged regardless of how many times I try to reach out to you. Your customer service is horrendous and this is a piece of crap product.

Resposta da The Body Firm
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