I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Ver mais
I have always loved their products. Great quality and selection. Plus, shipping has been a breeze even though it is international. My last purchase arrived empty. The package had been opened, an... Ver mais
I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & effi... Ver mais
Detalhes da empresa
Escrito pela empresa
We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
Informações de contato
27 Old Gloucester St, Holborn, WC1N 3AX, London, Reino Unido
- info@thebridgewatches.com
- thebridgewatches.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just received the Aurelius strap in…
Just received the Aurelius strap in British Racing Green fantastic strap and wearing it already
Received my watch strap for my Apple…
Received my watch strap for my Apple Watch Ultra 3. The strap quality is fantastic and the process from order to delivery was flawless.
Great service and product range.
Excellent quality & service
I couldn’t be happier with my Helm watch strap. I ordered it in the morning, it was dispatched within a couple of hours, and it arrived the very next day.
The quality is excellent. It feels premium, fits my Apple Watch perfectly, and looks even better in person. It has completely changed the look of my watch.
The service was just as impressive as the product. Fast dispatch, next day delivery, and a great quality strap. I would happily order from them again and highly recommend them.
Excellent product and First class…
Excellent product and First class customer service
Poor Customer Service resolved by owner
Shiny website, lovely straps, dreadful customer service. The straps look great but the problems continue.
a) I ordered and paid for a strap but cancelled it to take advantage of a 3 for 2 deal. When I received my refund they had deducted £3.99 despite the fact that i never received the strap.
b) Emails continually bounce back undeliverable,
c) The magnet fell out of the Polaris yellow 46mm strap that I ordered on Day 2 suggesting poor product quality. (Made in China?)
d) Very occasional responses from Sarah in Customer Service & very weak customer service & service recovery.
e) Told them that I don't need a free strap (which they kindly offered) just a replacement for my faulty Polaris Yellow 46mm but no response at all. I sometimes wonder if there is really anyone in Customer Service except one hour a week?
f) Finally spoke to the owner who called me and who resolved all issues. That’s quite impressive. Now received a replacement Polaris strap and also the £3.99 back.

Resposta da The Bridge | Watch Straps
Fantastic customer service
Bought a watch strap as a birthday gift for my brother. The strap did not quite fit the watch right so I reached out the the customer support team. The customer support team was super friendly and replaced with a different watch strap (that fits perfectly!) for no charge.
I ordered two watch straps
I ordered two watch straps , I was a bit apprehensive as I wasn’t sure about the quality I would be getting. I can honestly say I wouldn’t order another strap from anywhere else! 10/10 it’s perfect for me as I work in construction and they’re easy to maintain and clean.
Brilliant warranty service
Brilliant service. Have had the Henley strap for 18 months which sadly broke but customer service was amazing in replacing it under warranty. Had a replacement at my door within 2 days!
High-quality watch strap.
At last, a watch strap for my Apple Watch of the same high quality as the watch itself. Thank you The Bridge - great strap, great service, great price.
Shocking returns customer service! - Is it a scam??
I have purchased 3 watch straps for my iwatch. They were on an offer 3 for 2. 2 of the designs/quality did not justify the cost. I am in the process of trying to return the other 2 (they have not even been opened). The company is making the process of returning very difficult even when they have a returns policy in place. 4 days in and they still have not provided instructions of how to return. They have not given me a telephone number or the complaints procedure despite asking and they have asked twice for a reason for returning before allowing me to. The only option they have given is to return all 3. Do not buy from this company! They are scammers trying to get me to keep the 3 straps!

Resposta da The Bridge | Watch Straps
Sara promptly responded to a concern …
Sara promptly responded to a concern with my favorite band quickly offering a perfect solution with genuine sincerity and prompt efficient communication and service. I am truly impressed. They stand behind unit brand and that will keep me a customer for many years. Great work Sara! Great product for the Bridge
Great products & service
Great products, great customer service! Recommend!
Great customer service experience
I've bought a number of straps from the Bridge and have always loved their products. Unfortunately there was an issue with one of the straps recently purchased so contacted their customer service. Their response was fantastic. Dealt with the issue promptly and professionally. Dispatched a replacement within days and followed up to check it had arrived and that I was happy.
I have bought a number of straps from…
I have bought a number of straps from Bridge and they are all excellent quality.
I had a problem with a recent purchase and the service levels to resolve the issue were exceptional
Great product and great service
THanks
Warranty Honored
I purchased a watch band several months ago. Unfortunately, the clasp tore from the band. I contacted Sarah with customer service and she explained The Bridge would honor their warranty and just shipped a replacement band at no additional cost to me. She was courteous and prompt to respond to my inquiry. Thank you for a pleasant experience; I even ordered 2 additional bands.
Very Happy Customer
What a great watch straps -- I've bought 5 so far!!!
.....and customer service has been great - quick to respond and answered all my questions. Would highly recommend this company!
Excellent Strap, Better Customer Service
Strap shipped super quickly and was exactly as I expected. However the strap arrived with a slight imperfection and I reached out to customer service. They immediately made things right and were super prompt and communicative throughout the process. Really impressed and would buy another strap from here again.
I'm a big fan of both the quality…
I'm a big fan of both the quality product and the company. I have multiple bands and have had an opportunty to deal with customer service a few times. They do a great job and have always been able to resolve my minor issues. I recommend them HIGHLY!
Sarah and the Bridge Team are…
Sarah and the Bridge Team are fantastic! They have been very helpful with my orders and their watch bands are the best!!
Thank you!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







