The Brooklyn Pet Beds Avaliações 

2.155
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The product is quite good and our dog loves it. It is his second bed we have purchased over the years. This design with the washable cover and more stuffing is a definite improvement on a bed that... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy order/fast delivery/pink n fluffy/my border collie loves it /she disappears into the memory foam I got X/l with Brooklyns advise best bed ever my 9 year old pampered princess gives it 10/out of... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ll tell you about both my rescue dogs experience. They absolutely love it, my arthritic dog chooses to use his new bed, it’s easy for him to get into. My other dog is very anxious and she burrow... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering online was simple. Delivery was made as advertised. I bought the Nest cooling bed and I couldn’t be any happier with the choice I made. The bed is firm with a perfect height rim cushion sur... Ver mais

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Your Pet's Favourite Store. Home of The Brooklyn Deep Sleep Pet Bed, Loved by over 40,000 Pet Owners worldwide. Made for Dog Owners, By Dog Owners.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(2.155)

327 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I purchased the Brooklyn dog bed as I…

I purchased the Brooklyn dog bed as I have an older dog with stiff joints she seems to be happy with it . Sometimes she gets too warm and will just lay on the cool floor as she has long hair ,so if shes not on the bed the cats will enjoy the bed as well 😉 😊

13 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Huge disappointment

Hige disappointment, especially in the poor customer service unable to deal with defective product issues. I wish I read the bad reviews before purchasing. Their refund policy is a joke. I have never heard of something like: You cannot return the item if your dog TOUCHED IT???, which is the intended purpose of purchasing the expensive bed in the first place. Apart from the fluffy texture the bed is not easy to flatten and be made comfortable, another hugely oveestimated quality. When the zipper broke after 1ist wash I was advised to "reset" it. The bed is useless without a cover that zips up so I will have to toss it. Money wasted. Huge disappointment.

1 de março de 2026
Avaliação não solicitada
logotipo da The Brooklyn Pet Beds

Resposta da The Brooklyn Pet Beds

Hi Elisabeta,

Thanks for your review and I’m sorry to hear you felt disappointed with your experience.

The zipper on your cover has not broken. Our team is currently in touch with you via email to help guide you through resetting the zipper so the cover can zip normally again.

Regarding returns, our policy is based on hygiene. Because these beds are used by pets, we cannot accept returns once they have been used or slept on, as it would not be fair on another customer to receive a used product.

Warm regards,
The Brooklyn

Avaliado com 1 de um total de 5 estrelas

I ordered a medium size for my fox…

I ordered a medium size for my fox terrier as indicated on size chart to be correct size and the bed it too small
My dog doesn’t even want to use it which is must unusual
The bed comes compressed and it indicates once opened it makes it hard to return which is correct
I feel misled and disappointed
I’m trying to sell it 🙁

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da The Brooklyn Pet Beds

Resposta da The Brooklyn Pet Beds

Thanks for sharing your feedback re: sizing Debra

We're really sorry it wasn't the right fit for you.

We do offer 30-day returns and exchanges if your pet hasn't been on it yet :)

Warm regards,
The Brooklyn

Avaliado com 2 de um total de 5 estrelas

We bought 2 xl beds for our older dogs…

We bought 2 xl beds for our older dogs whom barely used them because they like the couch and not that long after purchase a hole in the cover. Not warranted due to what they called dogs scratching. Which we hadn't ever seen. These are expensive beds for dogs not to Ne able to scratch to get comfy if that is what they want to do. Not quality for the price. More sturdy material seems to required.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Brooklyn deep sleep bed

Ordering was great....fast delivery...received a discount and more importantly my 2yo Maltese/ Shi Tzu, Skye loves the bed. Her body melts into the bed.
Worth every cent!
Just ordered a 3rd one!

25 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing and well made dog bed

Your product is well made, and does not deviate from your online description. We have two standard poodles and they take turns lounging in the bed. We will probably have to buy another one so they can each have their own Brooklyn bed. Thanks for making such a superior product!

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top quality comfort for my pup!

The order and payment processes were streamlined and simple. Product sizing chart was accurate and I’m glad that I consulted the chart as I had planned to get a different size. The chart revealed I needed a larger dog bed and the size is perfect! My dog loved the bed right from the start and can’t wait to curl up in it. I’m really happy with the quality of the bed and appreciate the fact that the cover is removable and machine washable.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spoilt Arthur the Golden Retriever

The bed was delivered very promptly. Followed the instructions and video for "fluffing up the bed". Arthur loves it and his old bed which is still quite good is used by Poppy the grand dog when she comes for doggy day care.

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The quality is far from what they…

The quality is far from what they promise it to be. The bed ripped after one day of use and they wouldn’t accept a return or provide a replacement. It’s impossible to leave an honest review on their website.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da The Brooklyn Pet Beds

Resposta da The Brooklyn Pet Beds

Hi Karla,

We’re really sorry to hear your bed was damaged so quickly, and we understand how disappointing that would be.

Looking at the photos provided, the tear appears consistent with pet chewing or digging damage rather than a manufacturing fault.

We always want our customers to feel heard, and we’re happy to help where we can, so our team did offer a discounted replacement as a goodwill gesture.

Regarding reviews, we absolutely welcome honest feedback, including negative reviews, as they help us improve and give other customers a genuine experience to read.

So we can chat further, I understand you've had a conversation with one of our team members, but I've gone ahead and added an additional reply for you.

Thanks again for the feedback.

Team Brooklyn

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