Raydon Tan, why did U betray me after 1 years of being good to me, Do you know that all the funds are from me and there's no hiccups on the monthly installments. The funds are all from my hard w... Ver mais
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Veja o que dizem as avaliações
We have been shopping for the wife's new car so we took a walk into the car group and fell in love with a stunning little a class from the start to end process over 24hr was a pleasure finance through... Ver mais
I can't thank brother Addy enough. He took his time answering any questions I had, esp the diff between HP and PCP. I kept coming for 3 days just to get a car as my new born baby was crying, to a poi... Ver mais
Purchased a car from The Car Group, seamless process for part X and sale. After leaving with the car, discovered a couple of issues. Contacted Gully, who couldn't have been more helpful, in getting th... Ver mais
Detalhes da empresa
Escrito pela empresa
The Car Group used car showroom in Bury. We have a massive range of used cars for sale all under one roof which be known as UK's Largest Indoor Heated car dealer showroom. We offer Click & Collect & Order Online with UK nationwide delivery available for second hand cars. Also we offer best rate of Car Finances on HP & PCP and RAC Warranty. The Car Group is a trusted and reputable used car dealer company based in Greater Manchester, dedicated to providing best Bury car sales. Our staff always deal fairly and responsibly throughout our day-to-day business. We guarantee competitive prices and value for money on our Pre-owned cars & Part Exchange in car supermarket. We also have multilingual staff to assist you with any language needs.
Informações de contato
The Car Depot, Derby Way,, BL9 0NJ, Bury, Reino Unido
- 01617977977
- info@thecargroup.co.uk
- thecargroup.co.uk
3,9
Muito Bom
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and easy service by Adnan
Quick and easy service by Adnan, defo recommend shopping here
21 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Manjit,
Thank you for your positive feedback. We are delighted to know you had great customer service experience from Adnan.
We appreciate your review and look forward to seeing you again soon.
Best Regards,
The Car Group Team
Spoke to Adam over the phone and then I…
Spoke to Adam over the phone and then I came in and he provided a very good service I am very happy with him I will recommend him to everyone
20 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Shakeel,
Thank you for your kind and positive feedback. We are delighted to know you had great customer service experience from Adam. We hope you enjoy your new car and we look forward to seeing you again in the future.
Best Regards,
The Car Group Team
Diana & Adnan
Adnan, was very helpful in showing the us around the car and stayed late, Diana was was very knowledgeable and taken care of my daughter as it was her first car, made to feel very welcome and not rushed or pushed into anything. Would recommend.
20 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Danny,
Thank you for your kind words and for choosing our dealership. We are delighted to hear that you were treated well by Diana and Adnan. We appreciate your positive feedback and we hope to see you again soon.
Thank you for your trust and loyalty.
Best Regards,
The Car Group Team
Perfect purchase of car thanks to Gregg
Recently purchased a car and could not be more pleased with the entire experience.. Salesman Gregg took me through the whole process immaculately and could not have asked for more, extremely helpful, and as a whole a great experience.
19 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Luke,
Thank you for your kind words and your positive feedback. We are delighted to hear that you had a great experience buying your car with Gregg.
We look forward to seeing you again in the future. Thank you for your trust in our dealership.
Best Regards,
The Car Group Team
Excellent service
Excellent service, sorted everything road tax and log book everything sorted great communication customer service advisor Bari sorted everything out kept us up to date.
9 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Ahmed,
Thank you for choosing our dealership. We are delighted to hear that you were treated well by Bari. We appreciate your positive feedback and we hope to see you again soon.
Thank you for your trust and loyalty.
Best Regards,
The Car Group Team
Friendly and quick service.
Friendly and quick service.
Big thanks for Addy who helped me with all important documents!
16 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Wiktoria,
Thank you for your positive feedback. We are delighted to hear that you had a great experience with Addy and that you received the help you need to find the perfect car for your needs.
Best Regards,
The Car Group Team
I just got my new car from The Car…
I just got my new car from The Car Group and I couldn’t be happier. It was a great experience, Adam was a top guy and made sure I got everything sorted quick and easy. I would definitely recommend anyone looking for a new car to go to The Car Group.
16 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Mutahhar,
Thank you for your positive feedback. We are delighted to know you had great customer service experience from Adam.
We appreciate your review and look forward to seeing you again soon.
Best Regards,
The Car Group Team
I recommend the car group because they…
I recommend the car group because they have very good service especially the salesman adam he has very good service and helped me and my wife out very well i will come back for sure
12 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Rizwan,
Thank you for your positive feedback. We are delighted to know you had great customer service experience from Adam.
We appreciate your review and look forward to seeing you again soon.
Best Regards,
The Car Group Team
I bought a car last week and dealt with…
I bought a car last week and dealt with Kevin in sales , he was so helpful and honest when looking at the car with him , Kevin pointed out a mark on the bonnet and arranged for it to be dealt with straight away before the car was purchased . He has been so helpful and easy to deal with at the car group , everything from car tax and my reg retention was dealt with there and then in the office along side the part ex of my old vehicle . It was very quick service and I would highly recommend using the car group and asking for Kevin to help you out on purchase.
15 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Hayley,
Thank you for your kind and positive feedback. We are delighted to know you had great customer service experience with Kevin. We hope you enjoy your new car and we look forward to seeing you again in the future.
Best Regards,
The Car Group Team
Had a really good experience
Had a really good experience at The Car Group. Was seen by Raf who was really helpful and answered my questions
14 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Karsin,
Thank you for your kind words and your positive feedback. We are delighted to hear that you had a great experience buying your car with Raf.
We look forward to seeing you again in the future. Thank you for your trust in our dealership.
Best Regards,
The Car Group Team
Absolutely over the moon with my new…
Absolutely over the moon with my new car Raf was an absolute pleasure to deal with from start to finish would highly recommend him to my friends and family he answered all my questions and was professional throughout.
7 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Gemma,
Thank you for your kind words and your positive feedback about our dealership. We are delighted to hear that you received good customer service from Raf. We want to continue providing you and the rest of our customers with wonderful service always.
Once again, we appreciate your trust in us and we look forward to seeing you again in the not-so-distant future.
Best Regards,
The Car Group Team
i want to thank raf and the car group…
i want to thank raf and the car group for a brilliant service!!
6 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Ali,
Thank you for your kind words and your positive feedback. We are delighted to hear that you had a great experience buying your car with Raf.
We look forward to seeing you again in the future. Thank you for your trust in our dealership.
Best Regards,
The Car Group Team
Thank you Bari for my BMW X1
As you walk in the building, you just know you’re going to get looked after. A pleasant greeting from the reception lady offering coffee (of course!) is a great start. Bari found me my dream car (BMW X1) he was so knowledgable and knew exactly what I would like. I walked away with my dream car, 3 year guarantee, 1 year breakdown, unlimited MOTs for peace of mind for me and my 6 month old son. Can’t wait to see what he finds me in 4 years time here!
1 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Jodie,
Thank you for your kind words and your positive feedback about our dealership. We are delighted to hear that you received good customer service from our receptionist and Bari. We want to continue providing you and the rest of our customers with wonderful service always.
Once again, we appreciate your trust in us and we look forward to seeing you again in the not-so-distant future.
Best Regards,
The Car Group Team
Amazing service simple easy and hassle…
Amazing service simple easy and hassle free. Addy is really helpful, I would recommend anyone who comes to car group ask for addy. Absolute gem of a guy.
8 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Customer,
Thank you for your kind words and your positive feedback about our dealership. We are delighted to hear that you received good customer service from Addy. We want to continue providing you and the rest of our customers with wonderful service always.
Once again, we appreciate your trust in us and we look forward to seeing you again in the not-so-distant future.
Best Regards,
The Car Group Team
VIPP
Really amazing service, amazing staff, simple and hassle free. Its my first time ever financing a car and couldn’t be more simple. The guy Addy should get a promotion, treated me like a VIP.
8 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Khyam,
Thank you for your kind and positive feedback. We are delighted to know you had great customer service experience from Addy. We hope you enjoy your new car and we look forward to seeing you again in the future.
Best Regards,
The Car Group Team
RAF did fantastic job today happy with…
RAF did fantastic job today happy with the whole experience,
8 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Aidan,
Thank you for your positive feedback. We are delighted to know you had great customer service experience from Raf.
We appreciate your review and look forward to seeing you again soon.
Best Regards,
The Car Group Team
Don't be fooled by the fancy showroom
Outstanding finance on part exchanged car still not settled after over 5 weeks and 32 phone calls with many promises to be called back, plus many emails to several departments - all being ignored. No callbacks or responses to emails.
Engine management light came on 3 days after buying car. Had nothing but issues.
They might have a flashy showroom, but the after sales is terrible.
26 de agosto de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Michelle,
We're truly sorry for any inconvenience you experienced with our team regarding your car.
We would like to invite you to a conversation to resolve any issues you faced as a result of our team’s service to you. So please reach out by emailing us at customercare@thecargroup.co.uk, mentioning your vehicle registration number and name.
Your feedback means a lot to us and to resolve the issues you had with the lack of responses is important to us too.
Warm regards,
The Car Group Team
Kurtis has been amazing
Kurtis has been amazing
Nothing was to much trouble for him
I will certainly be coming back to him for my next car
2 de outubro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Customer,
Thank you for your positive feedback. We are delighted to hear that you had a great experience with Kurtis and that you received the help you need to find the perfect car for your needs.
We look forward to seeing you again.
Best Regards,
The Car Group Team
Absolute Scam!!
Absolute Scam!!! Please please please stay away from this company they sell terrible cars in terrible condition and take your money knowing they are selling you a complete bag of nails
27 de setembro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Steve,
We're truly sorry for any inconvenience you experienced with our team regarding your car.
We would like to invite you to a conversation to resolve any issues you faced as a result of our team’s service to you. So please reach out by emailing us at customercare@thecargroup.co.uk, mentioning your vehicle registration number and name.
Your feedback means a lot to us and to resolve the issues you had with the lack of responses is important to us too.
Warm regards,
The Car Group Team
Worst in customer service
Worst in customer service. Booked in for tyre change. Reached there on time. Garage said the didn't receive the tires. So asked me to contact supplier. Supplier came back to me with full proof of delivery. We both started chasing them through calls , emails and being there in person. No response and heard nothing after waiting there for an hour. The supplier rebooked my appointment with another garage to get my tires fixed. Just a bunch of irresponsible people . Please don't do business with them.
15 de setembro de 2024
Avaliação não solicitada
Resposta da The Car Group
Dear Sachu,
We're truly sorry for any inconvenience you experienced with our team regarding your car.
We would like to invite you to a conversation to resolve any issues you faced as a result of our team’s service to you. So please reach out by emailing us at customercare@thecargroup.co.uk, mentioning your vehicle registration number and name.
Your feedback means a lot to us and to resolve the issues you had with the lack of responses is important to us too.
Warm regards,
The Car Group Team
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