The Car Way Avaliações 

238
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Helpful, as honest as a dealer can be, car brilliant but they always are on initial driving. Although 30 days fix anything is a nice guarantee, plus a further 12 months on his policy, very pleased, I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ehsan was so helpful. Absolutely no hard sell, super helpful, couldn’t do enough for us. Very easygoing car purchase and smooth process - drove away same day. Loved that there was no pressure to purch... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

i bought a car from here in january the car had apparently just had a service the man at the garage told me that i have a years warranty and to report any problems to him.only 1 month into buying this... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thanks so much to Ehsan from The Car Way taking care of us during our recent purchase! More than 5 star customer service throughout the whole process, he even offered to hold the car for us for a coup... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedora de carros usados
  2. Serviço de Motorista
  3. Concessionária de veículos motorizados

Escrito pela empresa

The Car Way operates as a used car dealer, supplying a wide variety of quality.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(238)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Lovely personable helpful guys!

Couldn't be more helpful and accommodating. Iman was a star. So personable and genuinely wanted us to be happy. Very helpful. Was having some financial institute issues but the guys were very patient and helpful and I felt comfortable with them. They have some really cool cars.

4 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience - thank you!

I recently had a great car-buying experience at The Car Way. Oliver, was incredibly helpful and knowledgeable. He guided me through the entire process and made sure I found the perfect car. The level of customer service I received from Oliver and the dealership was outstanding. I highly recommend both The Car Way and Oliver for anyone in search of a new car!

1 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

stay away from them

We bought car in March. It's been 3 months, for a 2 month we still have to fix something and the worst thing is that the paint on the car is starting to fall off!!!! We paid 8,500 for the car! the trip to Europe ended with the tow truck downloading!! During the warranty period when the car broke down, no help! We heard it's too far and we got RAC. RAC won't help because it's just plain protection! We had to fix it alone! I do not recommend this car shop to anyone!

1 de março de 2023
Avaliação não solicitada
logotipo da The Car Way

Resposta da The Car Way

Hello Paulina,

Thank you for taking your time on the feedback!

We do take our customer service and relations very important as we provide to offer a comfortable and unique buying experience. To our knowledge this is the first instance that we have heard of your experience, we are also struggling to find your details on the system. Kindly call on 0161 243 5050, or simply email info@thecarway.co.uk so we can discuss this matter and help find a resolution for your party.

Kind regards
Customer Support, The Car Way

Avaliado com 5 de um total de 5 estrelas

Excellent service delivery

Excellent service delivery, professional and friendly staffs. Happy customer!!!

29 de junho de 2023
Avaliação não solicitada
logotipo da The Car Way

Resposta da The Car Way

Hello Alfred,

Thank you for taking your time on giving The Car Way feedback! This is massively important to us in which we are delighted to hear you had a great experience.

Looking forward to hearing from you, and helping you further in the future!

Kind regards
Customer Support, The Car Way

Avaliado com 5 de um total de 5 estrelas

My car buying experience in old age

I bought a second hand car from Car Way and had first class service. Oliver kept us informed of everything from start to finish. The car was delivered to us in first class condition and the delivery driver was brilliant. I would recommend using this company to anyone whether buying a new or used car. Also the car was fully serviced and valeted with half a tank of petrol thrown in. +++++++++

18 de junho de 2023
Avaliação não solicitada
logotipo da The Car Way

Resposta da The Car Way

Hello Lynne,

Thank you for taking time and including feedback with The Car Way.

We are delighted to hear that you had a comfortable and easy-going purchase.

Remember, please contact us further if you need any further assistance with your current car, or any enquiry in the future!

Many thanks
Customer Support,
The Car Way

Avaliado com 5 de um total de 5 estrelas

They are so lovely and helpful

They are so lovely and helpful, you can trust them, ask everything you want they are always able to help you.
I’m a women and I felt so comfortable with them

9 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant super helpful

Great experience except I drove 2 hours for the car to have a couple of minor issues but they quickly got them sorted and even delivered the car to me at 9pm to make sure I had it to go away. Delivery driver (didn’t catch his name) was brilliant explained everything and was really polite and professional.

30 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This has been by far the best…

This has been by far the best transaction of buying a car , a very special thanks to Iman who has helped me through everything from start to finish to choose my car absolutely amazing sales person very helpful and so informative when it comes to choosing what you look for , he’s done a fantastic job from servicing the car as well as checking what was needed of any and to top it off he’s filled the tank for me as a gift , what a top man Iman is thank you again and pleasure dealing with him

13 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice job

Good experience with the car way. The car was in the condition it was advertised as being. The team provided a good service. 👍

6 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not a great experience

Pre-Arranged to view a car this morning; after driving from over an hour away , we arrived to find noone at the showroom to show us the car. We found the car tucked away in a corner, covered in green moss and dirt and leaves. The car looked like it hadn’t been moved for months, despite me being told it had a fresh service and mot completed recently. The car was also covered in scuffs, scratches and was missing a trim. None of this was highlighted in the online adverts, and I feel this company are completely dishonest and unprofessional.

5 de maio de 2023
Avaliação não solicitada
logotipo da The Car Way

Resposta da The Car Way

Hi Adele,

Thanks for taking time to leave us a review, I have spoke to the sales person that booked you in for viewing and I believe you have been booked in for 10:30am but you have been to showroom at 8:30am which is obvious that no one is there as our opening time is 9am to 7pm.
we are located next to busy main road and there is passing traffic so our cars get dirty within an hour from being valeted, that is the reason we book customers in so we can have the vehicles valeted and ready for viewing.
Once again thanks for taking a time to leave us a feedback.

Kind regards

The Car Way

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