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3,3
4 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mir hat die Detailtiefe der Kurse sehr gut gefallen. Es wurde wirklich alles von A bis Z abgedeckt. Ich fühle mich jetzt deutlich sicherer im Umgang mit LLMs für verschiedene Aufgaben.
They are scammers (I already wrote them). I payed 3 euro to receive a mysterybox (of course this was never received) and before you know it they withdraw money every two weeks. And now I see their responses that they send an email with the info (maybe deleted it in the SPAM box) as a defense.
How can you defend ordering a mysterybox and all of a sudden having a supscription and withdraws around 60 euro every 2 weeks for something you are not interested in at all
Resposta da Thecodewizarhub
Hi Marielle,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. TheCodeWizarhub is a subscription site and we only provide this service to our members on a subscription basis.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, I hope you will contact us directly at support@thecodewizarhub.com or visit our website thecodewizarhub.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
They are scammers, they take your money every two weeks as if it would be a fee of a course.
Resposta da Thecodewizarhub
Greetings, We hope you are well.
If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.
Thank you in advance and we apologize for any inconvenience!
You can also contact our customer service at: support@webgenc.com and our agents will be more than happy to answer your request.
Best regards,
Webgenc.com
All they are Is scammers they take money from anybody beware
Resposta da Thecodewizarhub
Dear Sharon,
On our records, you enrolled on 25/12/2024 in a 3 day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your mail address on the same date.
Since the subscription was not canceled within the 3-day trial, it was renewed to a regular subscription.
Please note that you received the Reminder email which contains the membership and billing information upon your registration. All our subscribers are free to cancel the membership at any time.
If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.
Judging from your review on Trustpilot, you are not satisfied with the purchase. We therefore confirm that your membership has been canceled.
In order to maintain a high level of customer satisfaction, we are willing to offer a refund of your subscription fees. We would only kindly ask you to remove or change your review on Trustpilot so as to avoid any reputational damage it could cause to our company.
Thank you in advance and we apologize for any inconvenience!
Best regards,
Thecodewizarhub.com
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