Will has been fantastic in helping us with our mortgage. From start to finish, he has been friendly, professional, and incredibly knowledgeable. He took the time to explain everything clearly, was... Ver mais
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Will has been fantastic in helping us with our mortgage. From start to finish, he has been friendly, professional, and incredibly knowledgeable. He took the time to explain everything clearly, was... Ver mais
A empresa respondeu
We had excellent service from Will at Cooper Associates. He was incredibly responsive, amenable and guided us through the whole process from start to finish, with several changes along the way and alw... Ver mais
A empresa respondeu
I first spoke to Oliver Strong two years ago as a first-time buyer. He made the whole process feel completely manageable. He is knowledgeable, clear, and very easy to talk to. We communicated... Ver mais
A empresa respondeu
Oliver Strong was great from start to finish. Despite me having a couple of issues, he remained supportive and kept in regular contact
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent prompt service and great admin support

Resposta da Thecooperway
An amazing service! Would highly recommend to all

Resposta da Thecooperway
A great service from Coopers yet again! They are always wonderful to deal with and they simplify the whole remortgage process by sifting through the various deals, offering good advice on the best product for an individual's situation. From start to finish, it's a pleasure to deal with the team.

Resposta da Thecooperway
Friendly, efficient and very helpful, great customer service
Henry was taking my case, he helped me all the way, answered all of my questions and guided me to able to find my flat

Resposta da Thecooperway
Dale explained every step and conducted himself professionally and empathetic to our current needs. The whole process was seamless and reached a good conclusion. I have used the services of Cooper associates 3 times previously and received a consistently outstanding service. I would recommend their services with any mortgage challenges.

Resposta da Thecooperway
Oliver was great, fast and responsive, really helpful with any questions. 5 star service

Resposta da Thecooperway
Perfect support from Beth, who was clear and honest the whole way through the process, and made it all seem really simple. Very fast response times, and got the best products available on the market for me. No fees at any stage. Would highly recommend.

Resposta da Thecooperway
Oliver Strong provided us with excellent support and guidance throughout our application process. Due to this not being a straightforward application Oliver's clarity was welcomed and removed a great deal of stress. When our first chain broke he was very quick to respond and take us through another application to secure our final purchase. We would highly recommend contacting Oliver and already have recommend him to family members.

Resposta da Thecooperway
My experience with Cooper Associates was outstanding!
Hubert our mortgage advisor was really supportive throughout the whole process. He was responding to our emails promptly with all of our questions. He explained whole process of very well and we felt really confident after meetings with him and everything went smoothly.
I would definitely recommend him to others.
Thank you so much for your support Hubert!

Resposta da Thecooperway
Will Newnes was absolutely amazing with both myself and my husband during our mortgage process. We encountered an issue with our first property, and Will consistently stayed in contact, offering full support and guidance with anything he could help us with until the property was ready to be sold back to the developer.
After that, he was incredible in securing us a fantastic mortgage offer and assisting us with our life insurance. Will is incredibly polite, proactive, and always available for any questions or queries we had. He regularly checked in throughout the buying process to see how everything was going and provided support in any way he could.
I honestly could not recommend anyone better than Will Newnes Every interaction we had with the company was polite, productive, and we never experienced anything negative with any member of the team.

Resposta da Thecooperway
Really great service from James. He was available on every stage of the process and was always ready to answer any questions in a way that was easy to understand. He was always transparent and presented pros and cons for different solutions and products. Definitely would recommend and will be back when remortgaging.

Resposta da Thecooperway
We were recommended Oliver (Ollie) Strong to take on our remortgage from a self build loan to a normal house mortgage, he has been incredible from start to finish. So efficient and timely with excellent communication throughout.

Resposta da Thecooperway
First thing, thanks to Hubert, was available and cleared any doubts that we have.He was our point of contact so any credit goes to him, definitely will go to these company. And he done his utmost at every step time to time.

Resposta da Thecooperway
I have been extremely impressed with the service i have received from Cooper Associates. In particular - Henry Momber has been really informative and made the process for my remortgage really easy to understand and navigate. Highly recommend !

Resposta da Thecooperway
I've used coopers associates for my mortgage, from start to finish the whole experience has been excellent. Ollie Strong has been my mortgage advisor and he has been nothing but professional and vigilant through the entire experinece. He quite clearly works long hours and strives to provide the best deals and services for you as an individual. I can not fault his professionalism nor his own to earth nature, whoch I feel helped massively in making what otherwise would be a stressful process into something manageable and free of stress. I have already recommended Ollie Stromg personally to to my friend who was struggling to find a suitable mortgage and she is now sitting with a mortgage in principle aswell. 10/10 would recommend to anyone who is looking for mortgage services

Resposta da Thecooperway

Resposta da Thecooperway
Excellent service from Kate Mays at Cooper Associates in securing our mortgage for our first home. Kate clearly explained every step of the way and made the whole process seamless. Kate (and the whole support team) were so kind and friendly, and very responsive when communicating. Would highly recommend Cooper Associates, in particular Kate!

Resposta da Thecooperway
We have used Cooper Associates before and found them to be very efficient and professional. However, we contacted them recently for a mortgage review due to unforeseen circumstances. The response has been slow. My wife did receive a call a few days ago but there has been no follow up. The advisor, Oliver, also made a remark that on our previous review despite receiving advice from him we stayed with our existing provider. This was true because it was a better rate, but we didn’t expect it to be an issue on future enquiries. We will now seek advice elsewhere.

Resposta da Thecooperway
Ben Graddon and team were fantastic throughout the process (and it was a long one, with us having to apply for a second mortgage after my purchase took so long)! They were always so quick to respond and helpful with any enquiries that I had throughout the process. Highly recommend them to all.

Resposta da Thecooperway
Absolutely outstanding service from Coopers. We were against the wire to get a mortgage because we were buying our council home. I had spent weeks talking to different mortgage advisors and getting nowhere at all. I had all but given up hope completely when i found we had less than 2 weeks left and would have to start the application process again. I just saw Coopers website I think and said to myself one more phone call, one last chance and the mortgage application and service was listed as free. What could go wrong....I spoke to Henry Momber who listened too our situation very patiently and thankfully had experience in authority house purchases and was able to take us through the process, I have a problem with short and mid term memory loss and Henry had to suffer with countless texts and calls from me that would make any person crazy....But then we had only 10 days left so I was terrified !! Henry was an utter miracle maker and inside 10 days we went from not having a chance of buying our home to having a mortgage offer. I am still amazed that he did it. Coopers who were a big support and kept in touch and were happy for Henry to drive to us in Bristol to collect vital paperwork and deal with all of it in person rather than post, and have kept up with us for the whole process until finally completing last week.27th October I cannot recommend you all enough plus it was all free. You are a gold star company giving an outstanding service I will tell anyone who will listen that you are undoubtedly THE company to deal with. Thankyou just isn't a big enough word for yourselves with the incredible service you given me and I shall be forever in your debt ! from the Ward family.

Resposta da Thecooperway
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