Thecooperway Avaliações 

179
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Will has been fantastic in helping us with our mortgage. From start to finish, he has been friendly, professional, and incredibly knowledgeable. He took the time to explain everything clearly, was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had excellent service from Will at Cooper Associates. He was incredibly responsive, amenable and guided us through the whole process from start to finish, with several changes along the way and alw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I first spoke to Oliver Strong two years ago as a first-time buyer. He made the whole process feel completely manageable. He is knowledgeable, clear, and very easy to talk to. We communicated... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Oliver Strong was great from start to finish. Despite me having a couple of issues, he remained supportive and kept in regular contact

A empresa respondeu

4,9

Excelente

O TrustScore é 5 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(179)

85 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

10/10 Top service

I cannot speak highly enough of the service we have received from Cooper Associates, Carla and the rest of the team have been friendly, helpful and very responsive to every query making us feel that nothing is too much trouble. If only every business was run in such an efficient manner the world would be a better place!! Happily going to recommend Coopers to all our friends and family, cannot fault them at all! Thank you!

7 de novembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Ruth, thank you so much for your wonderful review! We’re thrilled to hear that Carla and the team could provide friendly, helpful, and responsive support throughout your experience. It’s fantastic to know that our efforts made the process smooth and enjoyable for you. Your kind words and recommendation mean a lot to us. Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Great advice and service

I'm not usually one to write reviews, but being a first time buyer the thought and process of getting a mortgage was very daunting. My friend recommended I ask Will Crane at Cooper Associates for advice and help. I wanted to thank Will for his advice and patience when dealing with my mortgage. Will was always happy to help and available and he even managed to find me a mortgage where I could borrow more than I thought would be possible. Big thanks to Will for your help- I'm now very settled in my new home.

31 de março de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you so much for taking the time to leave a review Lauren, particularly as you don’t usually write them! We’re so glad Will could make the mortgage process clearer and less daunting, and help you secure a mortgage beyond what you expected. Congratulations on your new home! All the best, Hattie

Avaliado com 5 de um total de 5 estrelas

Ollie Strong was wonderful

My mortgage advisor was Ollie Strong and I cannot recommend him enough. From our initial call, to the mortgage being accepted he was there to answer any questions or queries, and I was always surprised at how prompt he was in replying. Being new to this process it was delightful to have someone so kind and outgoing, as Ollie was able to take the stress away from the mortgage process. Ollie was able to check multiple mortgage providers to ensure I received the best mortgage for me, which I was very grateful for. Thank you Ollie!

16 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you so much for taking the time to write this review. We are delighted to hear that you had such a positive experience and have passed your kind words onto Ollie. Many thanks, Cameron

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service!

Shannon and Graham were absolutely outstanding! They did absolutely everything they could for our remortgage, nothing was to much trouble and they were always at the end of the phone or email if we had any questions! They kept us up to date every step of the way and we truly felt throughly looked after and supported the whole way through the process!
Can not recommend them enough! Will never use a different first for any future mortgages!

AMAZING SERVICE!

20 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your fantastic 5-star review, Hannah. We are delighted to hear that Shannon and Graham delivered the exceptional client service we pride ourselves on here at Cooper Associates Mortgages. We look forward to supporting you in the future. Kind regards, Cameron

Avaliado com 5 de um total de 5 estrelas

No question is a silly question

No question is a silly question - kept me up to date throughout the whole process!

3 de novembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Wesley, thank you for your excellent review. Kind regards, Cameron

Avaliado com 5 de um total de 5 estrelas

Five stars …. Outstanding!

Quite honestly the most reliable trustworthy service you could ever wish to get from a mortgage advisor!

A complete minefield to navigate but Will and Cooper Associates helped me navigate this minefield with ease and clarity. He took the time to explain the process and answer my endless questions in a manner my dyslexic head could understand.

I am forever grateful for the introduction to Will Newnes and Cooper Associates for the free and balanced mortgage and insurance advice that have secured me the mortgage on my first home!!

Thank you seems so little to say when you have made such a difference to my life. I will forever be grateful and in your debt.

23 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your kind words and for leaving us such a fantastic review! We’re delighted Will and the team could guide you through the mortgage process and make it as clear and stress free as possible. Congratulations on your first home, we're thrilled to have been part of this milestone! Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Graham Made it so easy

Graham Made it so easy,
whole process took about a week.

very grateful for his help and support

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for leaving us a review Finnlay. We are pleased to hear Graham made the process so easy for you. Kind regards, Hattie

Avaliado com 5 de um total de 5 estrelas

Good service without any problems

Good service without any problems , Great intelligent people. Thank you Laura Godfrey.

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you Laura for leaving us a great review! Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

We have just brought our first house…

We have just brought our first house using cooper associates, and we could not be happier with the whole process, especially Graham, he was always available no matter what we needed, it made the whole experience effortless, we have all ready advised a family member to Graham and the team. Thank you all very much for helping us gain our first family home

16 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you so much for taking the time to leave us a wonderful review! We’re thrilled to hear that Graham and the team were able to make your first home purchase smooth and enjoyable. It means a lot to us that you’ve already recommended us to your family. Thank you Liam, all the best, Hattie

Avaliado com 5 de um total de 5 estrelas

Tom was absolutely amazing and…

Tom was absolutely amazing and supported us all the way through!!! We look forward to working with him again in the future when our 5 year contract is up! Very friendly, reliable and managed to keep me calm which most people can never do. Thank you Tom!! Xx

15 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Millie, thank you for leaving such a fantastic review! We look forward to supporting you in the future. Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Ollie was amazing again for the second…

Ollie was amazing again for the second time. He worked around my commitments kindly. He secured me a 5yr fixed a good rate too. Ollie also got me a really good life CIC and income protection plan, securing my young children's future. Absolutely amazing.

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for sharing your experience and for leaving a fantastic review Iram. We’re thrilled that Ollie could support you again and help secure both a great mortgage and protection plans for your family. It’s wonderful to hear you were so happy with the service! Kind regards, Hattie

Avaliado com 5 de um total de 5 estrelas

The best

Honestly, the best team you can ever get

3 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your lovely review Danut. We are glad our team were able to support you. Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Five star service from Paul sorting our…

Five star service from Paul sorting our buy to let mortgage at a great rate very quickly! Fully recommend.

2 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your review and recommendation Jo, we really appreciate it! Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Incredible service from Tom Hayman

We worked with Tom at Cooper Associates in obtaining our new mortgage offer, after previous disappointment elsewhere due to some complexities in our application. Tom acted quickly in finding us a new lender and remained diligent throughout the process. Tom was a pleasure to work with, he set our minds at ease quickly with his wealth of knowledge. The entire process has been a breeze thanks to Tom, and we will certainly remain returning customers. Could not have asked for better service through the process.

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for the wonderful review Caitlin. We are so pleased to hear Tom was able to turn things around after previous disappointment. We look forward to supporting you again in the future. All the best, Hattie

Avaliado com 5 de um total de 5 estrelas

Just great, start to finish

Just great, from the first point of contact all the way through to completion, Jacob the adviser who looked after us was brilliant, initially Jake found us his best deal, another company we were dealing with said they had a better deal, they were wrong! the deal via Cooper's over the term was cheaper and also with a better provider, Jake had superb knowledge of the market, we have sever phone calls and teams calls which were all very professional and made us feel relaxed and safe in the knowledge we were in good hands, our mortgage was secured with Jake doing all of the running around, once Jake had done his bit we were passed over to other members of the team to finalise the deal, all were great, then literally a couple of days ago when we picked up the keys, Jake called to say his, ask if we needed anything and that he would be there if we did,
we just could not be any happier,
Many Thanks

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for a fantastic review Rob. We are so pleased to hear Jake and the team supported you so well throughout the whole process. Congratulations on your new home! Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Outstanding service with Samuel Bate

We recently got our first mortgage for our first house with Sam and he was amazing. We didn’t know what to expect going into it but Sam made us feel super comfortable and really made sure that we were happy before making any decisions. He worked incredibly fast and it felt like we were always a priority. His communication was great and kept us in the loop with everything going on. His professional network helped us secure other great services at discounted rates. He really is a credit to the company. We look forward to working with Sam and Cooper associates in the future.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for taking the time to share such a wonderful review Daniel. We’re delighted to hear that Sam made your first-time buying experience feel clear and comfortable. We look forward to working with you again in the future. Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service, friendly team with great knowledge ! Highly recommended !

15 de setembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for taking the time to leave a great review Daria. We truly appreciate the recommendation. Best wishes, Hattie

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend. I was treated in a friendly and efficient manner. All advice was clear and well presented . Thank you

25 de setembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for leaving a review Marcus. We massively appreciate the recommendation. All the best, Hattie

Avaliado com 5 de um total de 5 estrelas

Great service, happy customer!

Originally I contacted 4 different mortgage brokers. Cooper associates have been the fastest, most reliable and most thorough with the information collected and given. Cannot fault them, they have been extremely helpful during the whole process. I would highly recommend!

24 de setembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Gianluca, thank you for your fantastic feedback. We’re so pleased to hear that our team stood out. It’s been a pleasure helping you through the process, and we truly appreciate your recommendation. Many thanks, Hattie

Avaliado com 5 de um total de 5 estrelas

Kate Mays was absolutely amazing to…

Kate Mays was absolutely amazing to work with. She was very professional and was super helpful with everything. We couldn’t recommend her highly enough!

22 de setembro de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Matthew, Thank you for leaving us a review. We are glad to hear Kate was so helpful. Your recommendation means a lot to us. Many thanks, Hattie

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