This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver mais
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Veja o que dizem as avaliações
Went to sheffield for the day to visit as im going there for university in September, when in the store the girl upfront was extremely polite and kind and had a refreshing smile and made the area and... Ver mais
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Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Ver mais
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I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Informações de contato
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Reino Unido
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Excelente
178 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
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Excellent company
Excellent company, double nice trainers and very fast delivery
29 de outubro de 2024
Resposta da The Cream Store
Thank you for the great feedback Solarflare! We’re so glad you’re happy with your new trainers and the speedy delivery. Your support means everything to us, and we hope to see you again soon!
Resposta da The Cream Store
Thank you for your review! We're delighted to hear you found great value and that your order arrived quickly. We look forward to serving you again soon!
Easy to order and goods came in a…
Easy to order and goods came in a really good time. Quality of goods was excellent
2 de novembro de 2024
Resposta da The Cream Store
Thank you, Nigel, for your kind feedback! We’re so pleased to hear you found the ordering process straightforward and that your items arrived quickly. It’s great to know you’re happy with the quality too – we aim to deliver nothing less. Hope to see you back again soon!
Good service from my experience
Good service from my experience. Has gone above and beyond for me more than once !
30 de outubro de 2024
Resposta da The Cream Store
Thank you, Dane, for your kind words! It means a lot to hear that our service has made a difference for you. Going above and beyond is what we strive for, and we're so glad it’s been noticed. Looking forward to helping you again in the future!
First visit to this lovely new shop in…
First visit to this lovely new shop in Sheffield. Nice spacious layout in the store in a great location in this bit of the city centre that really feels like it’s on the up. Great range of stock and friendly and helpful staff.
26 de outubro de 2024
Avaliação não solicitada
Resposta da The Cream Store
Thank you so much for visiting and for your lovely feedback! We’re delighted you enjoyed the store’s layout and location—it’s exciting to be part of this thriving part of Sheffield. It’s great to hear you appreciated the range of stock and that the team made you feel welcome. We hope to see you again soon!
Nice helpful staff
Very nice, helpful staff in the new Sheffield shop.
22 de outubro de 2024
Avaliação não solicitada
Resposta da The Cream Store
Thank you, Dylan, for your kind words! We’re so glad to hear the team made a positive impression. We’ll be sure to pass on your feedback to them. Hope to see you again soon!
New store so made a visit
Popped into city centre for food and few games in sports bar. As we were close by decided to pop in to see the store given its only been open 3 days. Must say really friendly staff great range of clothes a great addition to city centre. Got a coat and nice surprise was 5% cash back on future visits. Definitely worth a visit.
20 de outubro de 2024
Avaliação não solicitada
Resposta da The Cream Store
Thank you, Patrick, for stopping by and sharing such thoughtful feedback! We’re so glad you enjoyed your visit and found the team welcoming and the range of clothes to your liking. It’s great to hear the 5% cashback was a nice surprise too! We’re excited to be part of the city centre and look forward to welcoming you back soon.
They sent me a damaged Shirt with…
They sent me a damaged Shirt with stains on it! I paid for a new Shirt and got some worthless stuff for Lots of Money.
Hands Off Here, Italian scam Site !
16 de outubro de 2024
Avaliação não solicitada
Excellent Customer Service
Quick delivery and very responsive, friendly customer service via whatsapp. Thanks!
31 de agosto de 2024
Resposta da The Cream Store
Thank you, Ryan, for your kind feedback! We’re so glad to hear you had a great experience with our delivery and WhatsApp service. It’s always our goal to make things as smooth and friendly as possible. We hope to assist you again soon!
Very Impressed.
Excellence service & product. Quick & efficient. Will use again 🙂.
31 de agosto de 2024
Resposta da The Cream Store
Thank you, Martin, for your fantastic feedback! We’re thrilled to hear you were impressed with both the service and the product. It’s great to know everything was quick and efficient for you. We look forward to welcoming you back soon! 🙂
Satisfied thanks to Tom
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service. I'm no fashion guru so he took the time to show me some rather nice garms. Thankyou Tom loving my new clothes
9 de setembro de 2024
Avaliação não solicitada
Resposta da The Cream Store
Thanks you so much for your super kind review, its much appreciated! We look forward to seeing you again soon!😃
Awesome company everything perfect
Brilliant service quick delivery perfect size.
I will be using again and again
27 de julho de 2024
Resposta da The Cream Store
Thank you, Jon-Paul, for the amazing feedback! We’re so glad everything met your expectations, from the service to the delivery and fit. We can’t wait to welcome you back again and again!
Brilliant to deal with
28 de julho de 2024
Resposta da The Cream Store
Thanks so much for shopping with us and your super kind review, its greatly appreciated. 😃
Resposta da The Cream Store
Thanks so much for shopping with us and your kind review, its greatly appreciated. 😃
Resposta da The Cream Store
Thanks so much for shopping with us and your super kind review, its greatly appreciated. 😃
Would recommend
Product as described. Updated for delivery and delivery was swift. Would shop again.
28 de junho de 2024
Resposta da The Cream Store
Thanks so much for shopping with us and your super kind review, its greatly appreciated. 😃
Such a unique shop with with good…
Such a unique shop with with good staff. I met the owner many years ago when he was located in smaller shop and to see how much it has grown the standard is still at the highest point all these years later. I look forward to the 28 mile trip knowing I’m coming back with something every time .
28 de junho de 2024
Resposta da The Cream Store
Hey buddy! Thanks for your support over the years, its greatly appreciated! Always a pleasure to see you when you drop in. Also, the launch of the new store has been delayed and hence we have not confirmed a launch but will be in touch as soon as we know. It would be great to share our celebrations with you!😃
Resposta da The Cream Store
Thanks so much for shopping with us and your super kind review, its greatly appreciated. 😃
Excellent and swift service.
Swift service and when there was a mix up on the order they were excellent in responding, explaining what would happen and getting it resolved. Exceptional service, would recommend the Cream Store without hesitation.
29 de maio de 2024
Resposta da The Cream Store
Thanks so much for your super kind review! Its greatly appreciated and thank you for shopping with us! 😃🙌🏽
Einfach nur schlecht!
Ich habe mehrere Kleider bestellt. Ungefähr die Hälfte war sehr schlecht verarbeitet. Außerdem wurde bei der Retoure ein Artikel nicht erstattet. Ich habe bereits drei mal deswegen die Serviceabteilung kontaktiert, sogar über Klarna, werde aber hartnäckig ignoriert. Nie wieder Cream!
22 de maio de 2024
Avaliação não solicitada
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