After a period of time, not 3/5 days delivery it arrived, too late for the gift to a elative it was intended for. I decided to keep the product went on Holiday and on my return last week I trie... Ver mais
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Veja o que dizem as avaliações
We had a problem with our razor which was purchased as a gift . Unfortunately it stopped working. Jessica answered our email when we contacted the company letting her know our issues. She answered... Ver mais
When I placed an order with I watched in horror as my bank details were sent a lot of people and closed down browser immediately. My bank sent message saying this was a fraud and they stopped payment... Ver mais
I ordered an electronic toothbrush and was initially impressed by how responsive their support (specifically "Jessica") was when I needed to change order details. However, as soon as a... Ver mais
2,8
Bom
45 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product doesn’t work
Product doesn’t work, only one of the heads cut, the other 2 don’t cut,tried using the spare I had and still no joy
26 de setembro de 2025
8 days no package received 👎👎👎😡
24 de setembro de 2025
Resposta da Theelectronicshub
Hi Larry,
Thank you for your feedback. We’re sorry to hear your order hasn’t arrived yet. Delivery times can sometimes vary depending on if your product was in stock or not. Usually an automated email is sent to our customers to inform about a delay!
If you believe this was not sent out to you please contact us directly at support@theelectronicshub.com with your order number, and we’ll check the status and make sure your package reaches you as soon as possible.
Your satisfaction is very important to us, and we appreciate your patience.
Regards
Jessica
Great razor but very slow delivery.
27 de agosto de 2025
Bad service from The Electronics Hub
I ordered an electric toothbrush on 8 August from an ad on Facebook with the promise of 2 - 5 day delivery....I was hoping for the toothbrush before I went away for a couple of weeks. It did not arrive before I went away...and has still not arrived now on 2 September. I sent an email on Thursday 26 August 2025 at 14:00 and received a reply at 20:53 that they would look into it. On Friday 29th when I replied 'thank you', they came back with 'the toothbrush had been dispatched on the 18th Aug and the team would be contacted to supply and update. Monday 1 Sept, I had received no word from them, so I emailed requesting an update. Nothing. On Tuesday 2 Sept I downloaded Shop App in order to track the parcel. It has not been dispatched. By 5pm I still had no response. Having read the reviews and the refund policy, I have now requested a full refund. I will be deleting the Shop App and never responding to a Facebook ad again.
2 de setembro de 2025
Avaliação não solicitada
Excellent!
28 de janeiro de 2025
Good company and excellant installer wstlo1973
The salesman did tell me the installer would prep the install for the regulator, but he said he could not. But I got it done.
26 de agosto de 2025
Not 2-5 days shipping as stated!
I ordered an electric toothbrush as a gift. The order stated 2-5 day delivery to the UK. Nine days later, and it's still in transit. I've seen so many 1-star reviews for this company and feel I've dropped the ball on this one. Time will tell. Please don't advertise 2-5 days free shipping, if this isn't the case!
10 de agosto de 2025
Avaliação não solicitada
I ordered an electric tooth brush, me to say order has been shipped and dispatched I have recieved 5emails claiming out for delivery but still waiting for delivery,scam scam
When customers order and pay for items, theirs no need to keep sending emails,(your parcel has been dispatched)when you receive these emails every day and no parcel,you have to say this is a scam, when you only need a message saying your parcel is out for delivery
8 de agosto de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Dear Barry,
Thank you for your message.
Your order has been processed, shipped and according to our records delivered today. Occasionally, shipping notifications from carriers can generate multiple “out for delivery” emails, which can be confusing.
We appreciate your patience and will ensure to solve the multiple notification issue!
Best regards,
Jessica
Customer Support
Quick delivery & great quality trimmer
Fast delivery and well-packed. The Precision Pro Trimmer feels sturdy, easy to handle, and gives a clean, precise trim every time. Battery lasts ages. Really happy with both the product and the service.
5 de agosto de 2025
Avaliação não solicitada
Fraudulent transaction?
I ordered more than a month ago, and haven't received my shaver and extra head. I am in almost daily contact with the company, and am starting to think they have simply stolen my money.
After this appeared, the company refunded my money.
7 de agosto de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Hi,
We’re very sorry to hear about your experience and the delay in receiving your order. This is absolutely not the service we aim to provide. We would like to investigate this matter immediately and ensure you receive your shaver and extra head as soon as possible.
Please contact us directly at support@theelectronicshub.com with your order number so we can track your shipment and resolve this for you without further delay.
Thank you for bringing this to our attention — we truly value your patience and will do our best to make this right.
Kind regards,
Support - Theelectronicshub
PLEASE BEWARE…
I just want people to beware that someone in the Philippines is using this company as a front for Apple Cash scams.
23 de julho de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Hi Sharyle,
Thank you for bringing this to our attention. We want to assure you that we take any mention of scams or fraudulent activity extremely seriously. Our company does not operate from the Philippines, nor do we use Apple Cash for payments.
It is possible that someone unrelated to us is misusing our name or pretending to represent our business. We strongly recommend that you contact us directly at support@theelectronicshub.com with any details you have so we can investigate and report the matter to the relevant authorities.
Your security and trust are very important to us, and we will do everything we can to address this.
Kind regards,
Support - Theelectronicshub
Do not buy from here
The service i have received from this company is unacceptable when buying my item i was told item was bought and delivered from the UK then I get tracking from China 2-5 day delivery is now getting to 11 day's item still not here
29 de junho de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Hi Michael,
We’re sorry to hear you’re unhappy with your experience. Your order was slightly delayed as the item was temporarily out of stock in our warehouse. We inform customers as soon as possible about the delay, in some cases the email ends up in spam folder.
We understand this wasn’t the delivery timeline you were expecting, and we apologise for any inconvenience caused.
Thank you for your patience and understanding.
Kind regards,
Support - Theelectronicshub
I ordered a shaver over a week ago and…
I ordered a shaver over a week ago and it said 2 to 5 working days .
By tracking it today it's still in China, I have emailed and sent them a message asking when I will receive it, BUT with no reply as of yet.
Not knowing now if this is a scam, I will wait and see.
18 de junho de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Hi Ian,
We’re sorry for the delay and for not responding to your message sooner. Your order was affected by a temporary stock shortage in our warehouse, which meant it was shipped from our international warehouse instead. This has unfortunately extended the delivery time beyond the original 2–5 working days stated.
Since your order is delivered I assume we have your trust again
Thank you for your patience, and we sincerely apologise for the inconvenience.
Kind regards,
Customer Support Team
Don’t buy!!!
I tried to use this. There were no directions included. The only way you get a refund is if you don’t use it. Well if you don’t use it, how do you know if it works or not? That’s such an idiotic policy!!! Such a waste of money!!! Didn’t work on my legs at all!! Don’t purchase!!!
9 de maio de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Hi
Thank you for your feedback — we're truly sorry to hear that you’re unhappy with your experience. Most of our products are covered by a 30-day money-back guarantee, and we absolutely want to help make this right for you.
We apologize if instructions were missing — that’s certainly not our intention, and we’d be happy to provide guidance on how to use the product correctly. Please don’t hesitate to reach out to our customer service team with your order details so we can assist you further. You can reach us at support@theelectronicshub.com
We're here to help and would love the opportunity to resolve this for you.
Best regards,
Sarah
Very good product.
Arrived on time and as expected.
Very good product that gives a very good shave.
24 de abril de 2025
Resposta da Theelectronicshub
Hi Marcelo,
Thank you so much for your kind feedback! We’re delighted to hear your order arrived on time and that you’re happy with the shave. We truly appreciate your support and hope you continue to enjoy the product.
Kind regards,
Customer Support Team
Did not receive ,product is still in…
Did not receive ,product is still in Orlando receiving and has not been sent to me
joedugas003, Friday May 2 2025 please let me know what the issue is
25 de abril de 2025
Resposta da Theelectronicshub
Hi Joedugas003,
Thank you for reaching out, and I'm very sorry for the delay.
We’ve looked into your order, and it appears that your package is currently in our Orlando receiving center awaiting final dispatch. Please rest assured that we will get in touch with transporter to check what has caused this delay. We expect tracking to update shortly but if it does not, please reach out to us on support@theelectronicshub.com and we will arrange compensation for this delay.
We truly appreciate your patience and understanding.
I am giving the Electronics Hub an excellent review.
I am giving the Electronics Hub this rating because of the after sales service. We had a performance problem with the shaver and Jessica had a new one sent to us in a matter of days. Could not be happier.
30 de abril de 2025
Avaliação não solicitada
Resposta da Theelectronicshub
Hi,
Thank you very much for your feedback!
Not received item yet still waiting for…
Not received item yet still waiting for goods to arrive so cannot give a review.
24 de abril de 2025
Resposta da Theelectronicshub
Hi,
Thank you for reaching out, and I'm very sorry for the delay.
We’ve looked into your order, and it appears it will reach youn within 1-2 business days!
We truly appreciate your patience and understanding. Please don’t hesitate to contact us through support@theelectronicshub.com.
Best regards,
Problem fixed very fast
I had a problem with my order... I placed and paid for my order and AFTER was offered a 10% discount on my first order.... I brought this to the attention of their customer service dept and they honoured the offer and gave me a refund of the discount back into my account within 24 hours.... no fuss at all... this I think was fabulous service... I will certainly buy for them again!
25 de março de 2025
Avaliação não solicitada
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