Ordered a snaffle bit bracelet as a gift for my Daughter, the bracelet arrived really quickly, the packaging was great and the bracelet quality was beautiful, very happy customer, im sure I will be o... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Amazing customer service I’ve ever had and such fast replies as well as delivery. Packaging is gorgeous and all of their items are so lovely. Highly recommend them .. my go to place for new jewellery... Ver mais
A empresa respondeu
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended c... Ver mais
A empresa respondeu
Beautiful earrings, as described, very quick delivery and great customer service, lovely little touches, thank you note in the box and discount off next purchase, would recommend!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Informações de contato
4,7
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An honest company
An honest company. OK I had to pay to return my order but no problem otherwise and money promptly refunded
5 de novembro de 2025
Was easy to order and pay for online,
Was easy to order and pay for online,
Fast delivery and excellent quality
6 de novembro de 2025
Beautiful items. Highly recommended company
Have bought a couple of items now. A beautiful anklet and a gorgeous pearl bracelet. I find their items reasonably priced and their customer services is excellent. I had a problem with the anklet and a replacement was sent very promptly. Would highly recommend.
30 de outubro de 2025
Very happy with the product but…
Very happy with the product but slightly smaller than from picture shown when browsing. Product arrived a couple of days later in very good condition. Ideal service. Very happy with the service from order to receipt.
29 de outubro de 2025
First class service and quality…
First class service and quality jewelry Wife loves the earrings
4 de novembro de 2025
Good service,good product
31 de outubro de 2025
The item I ordered was exactly as…
The item I ordered was exactly as described and arrived in good time.
31 de outubro de 2025
From looking and finding the piece of…
From looking and finding the piece of jewellery I wanted, ordering and receiving the piece, it was straightforward and did what it 'said on the packet'!
Second time shopping with this company and completely satisfied on both occasions.
Well done.
29 de outubro de 2025
Easy order process and delivered in…
Easy order process and delivered in good time. The only criticism and this is probably just me, the pictures could be slightly better, when I zoomed in the gold looked a bit poor. On arrival the item was very good and the wife loved them.
29 de outubro de 2025
Beautiful earrings and description was…
Beautiful earrings and description was excellent. Service was spot on and packaging great.
18 de outubro de 2025
Nice necklace just disappointed in the…
Nice necklace just disappointed in the size. Would never buy jewellery from a picture on the internet again. Excellent customer service and delivery
18 de outubro de 2025
My partner was thrilled with her…
My partner was thrilled with her Birthday pendant. It was delivered on time. She watches the opal hunters on discovery channel and to receive an opal made her Birthday. Thank you.
14 de outubro de 2025
Easy to order online
Easy to order online, cheaper than similar earrings at other retailers, i searched a lot, fast easy delivery, would buy again
14 de outubro de 2025
Excellent quick service and the item…
Excellent quick service and the item was top class and well received. Got me lots of brownie points
9 de outubro de 2025
Excellent Service
I had been looking for Earrings to match my London Blue Topaz necklace for some time without success. Saw them on your website and they were an exact match. Excellent service and well packed on arrival.
9 de outubro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.