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The Fragrance Store  Avaliações 

8
•
O TrustScore é 4 de um total de 5

3,9

Perfumaria
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Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Cosméticos e Perfumes

Escrito pela empresa

We are a UK-based fragrance store specialising in premium and niche perfume decants, offering customers the opportunity to experience luxury scents without committing to a full bottle. Our collection features a carefully curated range of designer and niche fragrances from some of the most sought-after houses in the world. Every decant is hand-prepared with care, ensuring authenticity, quality, and consistency in every order. We focus on providing a reliable and transparent service, with fast dispatch, secure packaging, and clear communication throughout the buying process. Whether you’re exploring new scents or looking for a convenient travel option, our decants are designed to make luxury fragrance more accessible. Customer satisfaction is at the heart of what we do, and we are committed to delivering a smooth and trustworthy shopping experience from start to finish.

Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

8 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as avaliações

(8)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommend!! 10/10!

Brilliant brilliant service & I highly recommend!

Their service is impeccable 10/10 and their website is very easy to navigate, especially as a fragrance novice myself, I didn't really know what expensive aftershave to buy so I ended up finding these guys before I made a big purchase

But I've realised that instead of buying a 100ml+ bottle, I'd rather stick with these guys where I can carry the spray with me anywhere I go and spray. Genuinely perfect for nights out where you want the scent to remain throughout the night - I'm buying a lot more samples for my holiday soon! will definitely be taking their recommendations for the summer scents!

29 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

The website is really easy to navigate…

The website is really easy to navigate and ordering is a breeze.i received my order promptly and what i received smell amazing. only one criticism is that the label on the samples were not very readable. they looked like they had gotten wet and blurred although my package was dry,other than that i would definitely order from them again.

15 de maio de 2026
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Resposta da The Fragrance Store

Hello Sean,

Thank you very much for your review, we really appreciate it. We’re glad to hear the website was user friendly and that the entire process was smooth.

Regarding the label on the samples, we’re aware there was an issue where our label font was black/red which may seem like it has been blurred - however we can assure you this was due to an error with the label machine which has now been rectified.

Many thanks for your kind review once again, and we look forward to you shopping with us again soon.

Warm Regards,
The Fragrance Store

Avaliado com 1 de um total de 5 estrelas

Package leaked and they refused to give…

Package leaked and they refused to give me a refund due to not having a picture. Wouldn’t recommend

11 de maio de 2026
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Resposta da The Fragrance Store

Hi Natasha,

We’re sorry to hear about your experience. However, we take pride in the quality of our packaging. All fragrance samples are placed in secured grip-seal protection bags and padded packaging before dispatch.

We requested photos of the reported leakage so we could properly investigate and assist further, but unfortunately none were provided and the packaging had already been discarded. Without evidence of damage or leakage, we’re unable to verify the claim.

We always encourage customers to contact us directly with photos immediately upon delivery so we can resolve genuine issues quickly and fairly.

Warm Regards,
The Fragrance Store

Avaliado com 5 de um total de 5 estrelas

Perfect Service and a Great First Impression

I recently ordered the Oud Maracuja and had a great experience from start to finish. The fragrance arrived quickly with fast shipping, and it was very nicely packaged. I was also impressed that it came with a high‑quality atomiser, which made the whole experience feel premium. Overall, really happy with the service and would definitely order again.

25 de abril de 2026
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Resposta da The Fragrance Store

Hello Idrees,

Thank you very much for your positive feedback and taking the time out to share your experience with us. We’re delighted to hear we made a strong impression on both our product and service.

We truly appreciate your support, and look forward to serving you again soon.

Warm Regards,
The Fragrance Store

Avaliado com 5 de um total de 5 estrelas

Really happy with my purchase and came…

Really happy with my purchase and came very quick

26 de abril de 2026
logotipo da The Fragrance Store

Resposta da The Fragrance Store

Thank you very much for your positive review Rodney. We truly appreciate you taking the time out to share your great experience with us. Thank you once again for your support, we look forward to your next order.

Warm Regards,
The Fragrance Store

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