Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... Ver mais
A empresa respondeu
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When e... Ver mais
Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml. No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a packa... Ver mais
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... Ver mais
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 37% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought viktor and rolf for £59.99 but 3 days later recieved an email stating I was refunded but no excuse why. My bank is pretty quick dealing with refunds but I am still waiting for the refund and an explanation from the numerous emails I have sent and had neither a response or refund. £59.99 is alot of money for me. I bought the perfume as my daughter passed away recently and this reminded me of her. I have neither perfume or daughter let alone reason or refund. Feel let down.

Resposta da The Fragrance Warehouse
My order was delivered really quickly and the price was great, would definitely buy again.
I ORDERED ELLIE SABB GIRL OF NOW PERFUME FULL SIZE TESTER FROM E BAY AND RECIEVED GIRL OF NOW FOREVER . ABSOLUTELY GUTTED AND CANT BELIEVE WRONG PERFUME WAS SENT . MUST HAVE WRAPPED IT BLINDFOLDED AS CLEARLY SAYS NAME ON BOX . NOT HAPPY

Resposta da The Fragrance Warehouse
Product arrived.1 week after ordering. Was a tester bottle as stated so no box. Scent smelt perfect. Was a gift and received very well. Over all a good experience.
I was really pleased to find the perfume that my friend loved as no one else stocked it. It also arrived quickly. Very good.
massive scam
took my money and said the order failed
Ordered a 'tester bottle' of a perfume - I understand it was going to have tester label, etc etc. that's not an issue. Bottle was pleasantly full.
Its absolutely not the actual scent that it's supposed to be. I'm not sure if they filled the bottle with something else, or if they've topped up the bottle to make it full but a disappointing waste of £90.
Its definitely not the actual perfume it is supposed to be.
excellent service! Received 100ml as 50ml was out of stock - very generous of them… Definitely recommend and cheap too!
It was a gift, so I can't say anything other than it arrived quickly and the recipient was delighted
Not arrived yet and only review from you.
Not proper service
Trying to return a faulty item and they are ignoring all of my emails. Phone number on their website is not a real number and so have no way of getting in contact.
Will be reporting to my bank today if no response.
Would highly recommend avoiding this website.

Resposta da The Fragrance Warehouse
Ordered a Clarins eyeshadow. Gave me an order confirmation, kept me informed, packaged item well and sent it in good time. All very good. Would recommend
Thank you
Commande faite il ya deux mois 😱j'ai envoyé mails essayer de les contacter mais aucune nouvelle 😡😡 vraiment une arnaque fragance warehouse vous êtes des voleurs pas professionnels du tout je vais porté plainte pour escroquerie
J’ai commandé, argent prelevé et jamais recu la commande 3 semaines plus tard. J’ai la preuve que J’ai envoyé des mails de relance et autre. Aucune nouvelle. Arnaque !!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.