Got a call 30 minutes before appointment. Our engineer was bang on time and did an absolutely thorough service. Back office staff were great to deal with at setting up the heating plan.
A empresa respondeu
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Veja o que dizem as avaliações
Frank helpfully phones up about 30 mins before the appointment time to confirm we are in and his arrival time. Very friendly and efficient.
This was our 5th service visit from this company and their engineer Frank does a great job. He is knowledgeable, efficient and friendly, keeping us fully informed during the service. We shall certainl... Ver mais
A empresa respondeu
Just had an excellent experience having our boiler serviced for the first time. Frank was friendly, professional and was very respectful of our property. He gave excellent advice and would highly reco... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Caldeiras
- Serviço de Instalação de Gás
- Gasificador
- Encanador
- Reparo de radiadores
- Loja de radiadores
Escrito pela empresa
Based in Yorkshire and with over 40 years heritage - The GOOD Heating Co offer a friendly, reliable service for all your heating installations and service.
Informações de contato
Woodlands House, Station Road, LS18 5NL, Leeds, Reino Unido
- 0800 4647966
- sales@thegoodheatingco.com
- thegoodheatingco.com
5,0
Excelente
564 avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Billing issue resolved.
Had tried to resolve a billing issue for about a month. Nobody got back to me. Apparently ownership has changed. New owners: Callum and Johnny resolved the issue straight away.
16 de abril de 2024
Always efficient and reliable
Always efficient and reliable. Friendly engineer and fitted around my work.
11 de abril de 2024
Prompt service and great engineer…
Prompt service and great engineer problem solved quickly
20 de março de 2024
Excellent annual boiler servie
Excellent, on time, pleasant engineer, service done, no fuss, easy.
20 de março de 2024
Boiler service
Excellent speedy service. Very pleasant engineer who was efficient and tidy
12 de março de 2024
I found the phone reminder very useful
I found the phone reminder very useful. The caller was courteous and helpful. The same engineer came as the last two times, at my request. He was quietly efficient as in the past at servicing my boiler and asking about other appliances. He was able to come earlier than booked, after a courtesy call to check it was OK which meant I could resurrect a visit from a friend that I'd postponed. All in all up to the standards one hopes for!
23 de fevereiro de 2024
Boiler Service
Quick response once they had been reminded an annual service was a month overdue!
19 de fevereiro de 2024
They attended promptly as arranged and…
They attended promptly as arranged and dealt with all issues, leaving the customer satisfied and reassured.
22 de fevereiro de 2024
Frank the engineer
5 de fevereiro de 2024
Call from engineer prior to arriving on…
Call from engineer prior to arriving on time. Work carried out professionally and left areas of working clean and tidy. Engineer clearly explained any queries I had.
25 de janeiro de 2024
I was expecting the engineer between 8…
I was expecting the engineer between 8 and 8.30. He arrived at 9.15
He is a quiet person but very polite and respectful . The job was done efficiently.
19 de janeiro de 2024
Frank is very reliable/helpful.
12 de janeiro de 2024
came on time.did what needed doing
came on time.did what needed doing. results satisfactory
11 de janeiro de 2024
Didn't refill system we had heating…
Didn't refill system we had heating when we came home
20 de dezembro de 2023
Resposta da The GOOD Heating Co.
I am so sorry to hear you are disappointed in our services. I have looked and can't see we have been back out to address this problem. I can see that the engineer has left reading and all was ok. I can see he repressurised the expansion vessel. There could be a problem with this. If you would let us know we are happy to take a look.
Kind regards
Simon
Managing Director
GHC's number given by previous house owner.
We moved into the house in August 2023 and was given GHC's number by previous owner.
Frank arrived on time and knew where the boiler was (from previous visits) and was finished within the hour.
Everything went smoothly!
19 de dezembro de 2023
Resposta da The GOOD Heating Co.
Thank you for your kind words. It's good to get positive feedback.
Fair quote and great workmanship
Fair quote and great workmanship. A friendly firm to work with.
7 de dezembro de 2023
Resposta da The GOOD Heating Co.
Thank you we try our best :)
easy to arrange maintenance visit
easy to arrange maintenance visit. pleasant staff, but expensive.
1 de dezembro de 2023
Good communication
Good communication, arrived as expected, care taken while working in house, good explanation given throughout.... Happy customer.
9 de novembro de 2023
Resposta da The GOOD Heating Co.
We much appreciate your feedback. We aim to please :)
New radiators fitted and resited
New radiators fitted and resited
Fitted well, look really good. Efficient working.
Very clean working.
Would definately recommend this company for regular maintenance and boiler service as well as new installations
6 de novembro de 2023
Resposta da The GOOD Heating Co.
Thanks, Steven for your review. Our mission is to try and keep our customers happy and feel we add value. We don't always get things perfect but we do our best.
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