The Got Need Swap Shop Avaliações 

60
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

2022: Stole my money, didn't reply to my emails. A terrible experience 2026: Apologised and resolved my issue very quickly and generously. I'm afraid those 1 star reviews from 2022 all look plau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Swapping stickers is great fun, but it has become harder in recent years with it being more difficult to do it face to face. In comes GotNeedSwap a great digital version of the swapping s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I think the 1-star reviews are misleading and don't reflect my experience at all. I had some payment issues on my end and spoke directly with Dan, who was very helpful and supportive in getting e... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered the Panini Spider-Man 60th Anniversary sticker album with sticker box on NOV 17 2022. Its December 23rd 2022, and nothing; about 5 weeks later. I know I am in far away Puerto Rico, but I sent... Ver mais

Detalhes da empresa

  1. Loja de cartões colecionáveis
  2. Loja de Artigos Colecionáveis
  3. Loja de Hobbies
  4. Loja de futebol

Escrito pela empresa

The Got Need Swap Shop - Here to turn all of your sticker and trading card “NEEDS” into ”GOTS” and ”SWAPS”. We sell new starter packs, card packs, multipacks, tins, magazines, books, packaging and so much more. We also run gotneedswap.co.uk a website which helps you to finish you sticker or trading card collection by swapping with other collectors and every purchase through our The Got Need Swap Shop comes with a voucher for a years free membership of the site to help you finish your collection without it costing you the earth! Got Need Swap is an online community for collectors of stickers and trading cards to swap their extras and finish their collections. Years ago we were allowed to take our stickers to school and flick through a pile of them with our friends - got, got, got, need! We do that online. We have a YouTube channel with pack openings to show you what you get when you buy a starter pack or anything else. We are on Facebook, building a community of collectors to discuss, help and generally be friendly. Search GotNeedSwap in YouTube, Facebook or Google for more details.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(60)

4 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Probably a scam

Probably a scam, or so poorly managed that it acts like one.
My son ordered some cards from the website on the 12th June. The order (ORDER TGNSS-5119) was allegedly shipped on the 17th June. Nothing has come through the post by now (7th July) and I have received no answer to my emails (2nd of July and 5th July). Needless to say nobody answers the phone number that goes straight to an automated message. Stay away from this lot, you'd be just wasting your money and time.

7 de julho de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

After waiting for more then a couple of…

After waiting for more then a couple of weeks, I must say I got worried, and checked reviews, which were quite negative.
After emailing them couple of times, they did reply back and it was sorted, I got my parcel few days later.
I suggest for those of you who are waiting, do email them til they reply!!

20 de junho de 2022
Avaliação não solicitada
logotipo da The Got Need Swap Shop

Resposta da The Got Need Swap Shop

Hi, Thanks for the review and sorry again for the delay. Glad it was sorted out and your received your parcel.

Avaliado com 5 de um total de 5 estrelas

Ordered for my nephew

Ordered for my nephew, when it hadn't arrived after a week I read the reviews abd thought all was lost, contacted by email to be assured by Jon that the courier had picked up the parcel and was with them, he would chase it up!
Next day the courier delivered, although almost 2 weeks late, product received and kept in loop throughout.

17 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Seems I was scammed

Seems I was scammed. Ordered $80 worth in Dec 2021. No communication after the initial email confirming my order. Nothing. Attempted to contact via email and through Shopify. Zero response. Zero indication the order was ever shipped. Literally the only confirmable thing that happened was the order was submitted and they took my money. They are either scammers or terrible at e-business. Stay away from this one, lots of pretty things on their website, but you'll never see them based on my experience and that of other reviewers here.

UPDATE 11/22: After sending another message via Shopify, I received a Shopify notice of a refund on my order, nearly a year after it was placed. Checked my credit card, and sure enough, they refunded me most (not all for some reason) of my money. Still no communication of any sort. So if you think they ripped you off, persist with emails, and log complaints through Shopify if possible.

13 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Happy

Speedy delivery, product as described and very well packaged We are very happy with our stickers. Many thanks.

2 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t purchase my wee boy has spent £60…

Don’t purchase my wee boy has spent £60 and has nothing to show for it scammers should be ashamed of themselves parcel saying not yet delivered to couriers and no response anymore on email !!
I have now had a refund and a freebie box has been dispatched fingers crossed

11 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought a PL score box

I bought a PL score box, I never got a box and they don't respond to email

if they do not return the money within 3 days, I will contact the lawyer and the police to resolve it

17 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Spent a great deal of money it is a scam

Spent a great deal of money. No reply for 5 days. I contacted on Facebook , they said will ship out that day or next day. Website said shipped after that. 3 weeks later nothing. Went to Facebook again , they said they would give refund. If shipped why would they not say the order was shipped. I think their facebook messenger replies automatically By what is said in ones comment's and no true human is is running this so called company . it is just an automated scam no orders ever sent just taking peoples money. No one ever answers their phone either. Stay away.

14 de março de 2022
Avaliação não solicitada
logotipo da The Got Need Swap Shop

Resposta da The Got Need Swap Shop

Hi Mr and Mrs Elliot,
Thank you for leaving your feedback. We work incredibly hard here to make every purchase from our store successful and we’re really sorry we’ve not been able to meet your expectations this time.
Unfortunately, your delivery option was not tracked so we can't tell you what happened to the delivery but we will be refunding your purchase with our apologies.
The Got Need Swap Shop

Avaliado com 1 de um total de 5 estrelas

Scam company

I ordered Panini Score 21/22 and never recieved the product. They don't reply my emails. Should have checked this company on Trustpilot before ordering...

-------------------------------
-Reply to The Got Need Swap Shop-
Why havn't you replied to my email I send you regarding order No 4063? I'll update my review here on Truspilot once I can confirm whether or not you have refunded me for my order.
_________________________
Update: After a month, still havn't got my refund. Someone please close this scam shop..

10 de março de 2022
Avaliação não solicitada
logotipo da The Got Need Swap Shop

Resposta da The Got Need Swap Shop

Hi Mr Danielsen,
Thank you for leaving your feedback. We work incredibly hard here to make every purchase from our store successful and we’re really sorry we’ve not been able to meet your expectations this time.
Unfortunately, your delivery option was not tracked so we can't tell you what happened to the delivery but we will be refunding your purchase with our apologies.
The Got Need Swap Shop

Avaliado com 1 de um total de 5 estrelas

Thieves ordered it never came and when…

Thieves ordered it never came and when I emailed them they said they will sort which was bull as they just turned off there site

28 de fevereiro de 2022
Avaliação não solicitada
logotipo da The Got Need Swap Shop

Resposta da The Got Need Swap Shop

Hi Mr Levicki,
Thank you for leaving your feedback. We work incredibly hard here to make every purchase from our store successful and we’re really sorry we’ve not been able to meet your expectations this time.
Unfortunately, our first delivery went missing, as we replied to you, and we therefore sent another parcel. The second parcel was sent via Hermes so there was tracking and this tracking shows the parcel was delivered to you on 2nd March at 11.55am.
Our site is not turned off. We process thousands of successful orders and wouldn't switch our site off because one went missing.
The Got Need Swap Shop

Avaliado com 1 de um total de 5 estrelas

DO NOT USE

DO NOT USE - SCAM COMPANY

like everyone that orders from this company my parcel never arrived and you cannot get in touch with them at all.
Avoid at all costs! My little brother is now £30 down

19 de fevereiro de 2022
Avaliação não solicitada
logotipo da The Got Need Swap Shop

Resposta da The Got Need Swap Shop

Dear Customer,
Thank you for leaving your feedback. We work incredibly hard here to make every purchase from our store successful and we’re really sorry we’ve not been able to meet your expectations this time.
Unfortunately we can't look into your issue as this review is anonymous but if you contact us through our email we can follow this up.
The Got Need Swap Shop

Avaliado com 1 de um total de 5 estrelas

joke of a shop

8 de dezembro de 2021
Avaliação não solicitada
logotipo da The Got Need Swap Shop

Resposta da The Got Need Swap Shop

Dear Mr Grimes,
Thank you for leaving your feedback. We work incredibly hard here to make every purchase from our store successful and we’re really sorry we’ve not been able to meet your expectations this time.
The Got Need Swap Shop

Avaliado com 1 de um total de 5 estrelas

Very disappointed

Pre ordered item and receive good contact of when pre order would be shipped. Item was shipped nearly a month ago and still not received. Since then not all my emails and phone calls have been ignored and I still do not have my item or a refund. Would not purchase from here again very disappointed.

1 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I will not use again

I ordered Panini cards on an express delivery promise and was told they would send an email when despatched. When I had no confirmation of despatch after 4 days I asked if it had been sent and if not to please cancel order and refund - no reply so I put the same question on their facebook page. I was instantly promised a refund. Paypal advised pending payment received 2 days later but 7 days later it is still pending, I presume due to no funds being in their Paypal account available to pay it. I am chasing the seller (on advice of Paypal!) but now worried that they may not be a genuine company, or that they are in financial difficulty.
I will not be using again.

12 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional customer service.

Exceptional customer service.

There was a minor problem with recent order of mine and the lengths taken by Dan to fix it were amazing. If this level of customer service was applied by large retailers, the world would be a much better place.

Highly recommend Dan and GNS.

9 de maio de 2021
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais