The Hide Master Avaliações 

24
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Received my Hide Master drumstick knife bag today from Meesterslijpers, but seeing some of the BS negative reviews on here, I thought I'd give a direct review. It's clear the bag is very well de... Ver mais

Avaliado com 1 de um total de 5 estrelas

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never div... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really nice leather bag for knives. Well made. Nice design. Fast delivery from India to Denmark, but remember to pay customs fees. Can recommend this product.

Detalhes da empresa

  1. Loja de artigos de couro

Escrito pela empresa

The Hide Master, a small business, is trusted by culinary professionals, enthusiasts and Knife nerds worldwide for more than five years for it high-quality handmade and functional knife bags, knife rolls, leather aprons, and knife racks. It is based in Bhopal, India. All products are handmade in India and shipped from India with tracking. Most notable among all is the Drumstick Knife Bag which was designed based on Chefs and Cooks looking for a compact and functional bag for professional kitchen.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

24 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(24)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Awesome knife bag, this thing is going to travel this summer :)

Received my Hide Master drumstick knife bag today from Meesterslijpers, but seeing some of the BS negative reviews on here, I thought I'd give a direct review.

It's clear the bag is very well designed and made by passionate people. Completely understandable as to why a lot of food people have made the switch to drumstick bags, this is so much more practical than my knife roll! I can't wait to use it! It seems like very few bags can fit up to 300mm slicers, so this is a game changer.

For the 2 people expecting extremely fast delivery and that one native english speaker who doesn't seem to have a grasp on import taxes or be able to read (duty fees aren't the company's fault or responsibility, you can blame the white house for that one), please change your reviews. This isn't an international conglomerate, shipping mishaps happen, if you can even call a short delay a mishap, no need to be an a** about it.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hidden fees months later

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never divulged. It’s a big sham. Buy other brands that have better service and more for the consumer, not for hidden fees and dry leather. Check out the chef sac for a great buy and good customer service. Do not support companies like this.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da The Hide Master

Resposta da The Hide Master

Hi Chris,

Thank you for reaching out here also. We'd like to address your concerns openly and respectfully.

As noted at checkout and in your order confirmation, the shipping option selected stated that import duties, taxes, and associated charges in the importing country were not included. These fees for your order shipped to the US are collected directly by US Customs and are entirely outside of our control.

We understand that unexpected charges can be frustrating, and we always strive to be as transparent as possible about our shipping terms upfront.

We also want to take this opportunity to share some positive news: as of mid-February 2026, all orders shipped to the US are now fully duties paid, so customers will no longer encounter additional charges at delivery.

We hope this clarifies the situation, Chris. We'd love the chance to serve you again under these improved terms.

Warm regards,
The Hide Master

Avaliado com 2 de um total de 5 estrelas

The site promised a delivery within 5-7…

The site promised a delivery within 5-7 days and after 13 the product still hasn’t arrived tho the customer service team was very nice and helpful

12 de agosto de 2025
logotipo da The Hide Master

Resposta da The Hide Master

Hi Ellert,

Thank you for your patience and we sincerely apologize for the delivery delay with your recent order. We understand how frustrating it can be when shipments don't arrive as expected.

Your Drumstick Knife Bag arrived in Sweden on August 25th, but unfortunately experienced additional delays due to your remote location. We recognize this caused an inconvenience and we're working to improve our logistics for customers in similar areas.
We truly hope you're happy with your Drumstick Knife Bag and that it serves you well for many years to come. Your feedback helps us identify areas where we can do better.

If you have any other concerns or questions about your order, please don't hesitate to reach out to our customer service team directly.

Thank you for choosing us and for taking the time to share your experience.

Best regards,
A Dubey

Avaliado com 5 de um total de 5 estrelas

amazing quality!

amazing quality!! everyone wowed by it!! its so compact for the amount of room you get for your knives! it got delivered so quick. im made up by it!!

26 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Denali Knife Roll

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like the riveted construction. It appears to be a well constructed and durable roll that will hopefully last him a long time. The one I received did not have the "The Hide Master" imprinted on it like the one on the website. I prefer it this way.

12 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

My package hasn't even shipped yet

My package hasn't even shipped yet. It's been a week. If I would've known how slow you guys were I would've cancelled my order. Mad embarrassing on your part

4 de fevereiro de 2025
logotipo da The Hide Master

Resposta da The Hide Master

Dear Cristian,

I hope this message finds you well. First and foremost, I want to extend our sincerest apologies for issues tracking ID and the delay of 4 days in the delivery of your order. We understand your frustration and disappointment, and we take full responsibility for not meeting your expectations on shipping.

The delay was due to an unexpected technical issue with our shipping company, which unfortunately resulted in your order taking longer than usual to reach you.

We are glad to see that your order was delivered on February 14th within 10 days of placing your order.

We value your feedback and would greatly appreciate it if you could let us know about your experience with the product. Your insights are invaluable to us as we continuously work to improve our services and products.

Once again, we apologize for the delay and any inconvenience it may have caused. Thank you for your patience and understanding.

Best regards,
A Dubey
The Hide Master

Avaliado com 5 de um total de 5 estrelas

The perfect knife bag

First Class service and communication from beginning, discussed options online and told me about a development bag he was making which was perfect and what an end product - fits more that I thought - I love my knives and now they have a case worthy of them 👌👍

25 de outubro de 2024
Avaliação não solicitada

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