The Home Flooring Store Avaliações 

783
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

UPDATE 26/04/2026: A different fitting team attended on 13 April and corrected the installation issues left by the original fitters. They replaced the transition strips with the correct sil... Ver mais

Avaliado com 3 de um total de 5 estrelas

Easy to navigate website, easy ordering and very pleased with quality and value for money of our purchase. BUT… delivery was made by XDP (who?!) and arrived 4 days late (from the date given by the co... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Ordering, delivery and customer service is 5*****, thank you. Our carpet is flawed and we were advised it would rectify itself within a few weeks, but it’s still not good. Can’t fault anythin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great carpets and vinyl for a very reasonable price. Used twice now to buy flooring for two flats. Can't fault the ordering process, the delivery - which was next day nor the products itself. The c... Ver mais

Detalhes da empresa

  1. Loja de Pisos
  2. também em
  3. Fornecedor de pisos de madeira e laminados
  4. Loja de artigos para reforma residencial
  5. Loja de Camas
  6. Loja de Carpetes
  7. Loja especializada em pisos de linóleo

Escrito pela empresa

Here at The Home Flooring Store, your go-to destination for premium flooring and home essentials. we’re here to transform your home with style and quality. We offer a wide range of products, including soft and cozy carpets, durable SPC and LVT flooring, stylish and practical laminate and vinyl flooring, easy-to-maintain artificial grass for outdoor spaces, and comfortable beds to complete your home. With competitive prices and expert advice, we’re committed to helping you create your dream space. "Walk on to quality, step into style!" Visit us today! 🏡✨


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

783 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(783)

5 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Good floor. Terrible delivery driver

Great vinyl, fast delivery it came the next day. I only have an issue with the delivery driver who was rude and obnoxious! He left 4x4m vinyl in the community stairwell and offered me no help nor advice on how to get it to my property . I had to bend the product and pull it up stairs by myself which if he cared to give a moment of his time he’d understand that this isn’t something I should be doing due to ongoing physical health issues. I even had a neighbour who had to help but couldn’t manage to hence why I eventually had to damage the flooring and bend it.

16 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Ordered some replacement vinyl for our kitchen and it was delivered two days later. Will be a few more days before it can be fitted as I still have some prep work to do. Excellent service and good quality vinyl.

15 de fevereiro de 2022
Avaliado com 4 de um total de 5 estrelas

Very easy to use and quick delivery

Very easy to use, the samples get delivered in a couple of days and the delivery if our floor was 4 days early.
Then when our flooring was laid it just looked amazing.
Will definitely being using again

15 de fevereiro de 2022
Avaliado com 2 de um total de 5 estrelas

Carpet was delivered in great condition…

Carpet was delivered in great condition however the delivery men just left it in the communal hallway because they said I was not in even when I was in and waiting for it my neighbour said they was pressing his intercom not mine anyway I suffer with sciatica and have severe back pain and struggled to get the carpet in my flat if it was not for my neighbour helping me I would of never got it in the flat by myself. after that I was in agony for days and couldn't walk all thanks to the no help from the deliver drivers will not be buying from home flooring again

12 de fevereiro de 2022
logotipo da The Home Flooring Store

Resposta da The Home Flooring Store

Hi,
Thank you for your review I am glad to hear you were happy with the product. I would like to apologise on the issues with delivery. Deliveries are only to ground floor level only and the drivers are unable to bring the items up the stairs, we do state this on the delivery terms and conditions. I will speak to the couriers as to why they didn't notify you on the delivery and I will email you. If you have any questions in the mean time, please email me on: support@thehomeflooringstore.co.uk
Thanks
Jack

Avaliado com 3 de um total de 5 estrelas

Unfortunately some of the flooring when…

Unfortunately some of the flooring when unwrapped was ripped and damaged so had to lay it at a different angle to hide the damage

4 de fevereiro de 2022
logotipo da The Home Flooring Store

Resposta da The Home Flooring Store

Hi,

Thank you for your review.
Firstly, I would like to apologise for how you have received your flooring as you should not have received this in the condition you have.
I have sent an email to yourself so we can look into this for you.
Kind regards,
Jordan

Avaliado com 4 de um total de 5 estrelas

Great service

Great service, vinyl was ripped at one end when delivered but it’s a bit we can cut off. Flooring is good quality looks very smart for the price.

3 de fevereiro de 2022
logotipo da The Home Flooring Store

Resposta da The Home Flooring Store

Hi Charlotte,

Thank you for your review.
I am glad to hear you're happy with the product and services.
I would like to apologise that the flooring you received was torn at one end. This may have happened during transit.
If you could please email myself: support@thehomeflooringstore.co.uk and I can look into this for you.

Thanks
Jack

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