House Of Brands Furniture Avaliações 

229
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! No pushy sales men just leave you to browse around. Very helpful bought a sofa on Saturday collected on Sunday as we needed quite quickly,Thank you House of Brands will... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Good company to purchase from. Dining table and chairs arrived in perfect condition. It was delivered within a few days. Telephone staff were very helpful. Only criticism would be that there was NO no... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m really pleased with this dining table. It looks exactly as described, feels sturdy and well made, and was easy to assemble. The finish is high quality, and it fits perfectly in my dining space. It... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de Camas
  4. Loja de Móveis para Quartos
  5. Loja de móveis para sala de estar
  6. Loja de sofás

Escrito pela empresa

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

229 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(229)

67 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Giinger jar

Great service love our ginger jar. It came well packed.

15 de abril de 2025
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

I have brought a nest of table from house…

I have brought a nest of table from house of brands furniture which I’m so happy with my purchase and price was very good to I would definitely recommend family members and friends thankyou.

24 de março de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Amazing Service from Ameer

Amazing Service from Ameer

I recently bought a gorgeous dining set and sofa from House of Brands and had the pleasure of being served by Ameer, he is very friendly, knowledgeable, and helpful. Thank you Ameer for your service. Will definitely be shopping here again!

3 de abril de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience and…

I had an amazing experience and extremely happy with the products, furniture is extremely good quality!!! Ameer was very attentive and helped me throughout the whole experience!

11 de abril de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with our new sofa…

Absolutely delighted with our new sofa and dining set! The furniture is truly elegant and exceeded our expectations. But what really made the experience stand out was the exceptional service from the staff. They were helpful, knowledgeable, and brilliant. Special mention to Ameer, who went above and beyond to ensure we found the perfect pieces for our home. His dedication and expertise were impressive. Highly recommend House of Brands to anyone looking for quality furniture and outstanding customer service!

9 de abril de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

I had some issues with the chairs I…

I had some issues with the chairs I bought from the house of brands company it was a manufacturer fault they handled very well understood our concerns and got it sorted for us very swiftly I would highly recommend this place there service is very good esp Russ who was dealing with it. He handled it very professionally!

5 de abril de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Incredible customer care and service…

Incredible customer care and service from the shop floor all the way through to delivery, the staff in the shop aren’t on you like a dog with a bone and actually let you breathe while browsing yet ask for help and they’re extremely helpful, they take pride and care in their customers the delivery staff Breezy and co were funny polite and very quick taking care of everything with care I’ll definitely be back for more - I bought the large black gorilla the minx fiesta sofa and other ornaments

7 de abril de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Amazing serrvice

Amazing serrvice, my furniture arrrived and it is perfect. Better than i expected. Excellent customer service, and prices are good👍

2 de abril de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 1 de um total de 5 estrelas

Item arrived damaged

Item arrived damaged. Company blaming courier, item damaged prior to being packaged. Customer Services appalling, not in a rush to resolve. Offered £5 discount to keep and insinuated I got a bargain over normal RRP! I thought I was buying a brand new item. Feedback from retailer is dishonest. Royal Mail are not at fault, the item was damaged before it was packaged. No attempt to rectify just emails asking for personal bank details. I have requested you provide a return label so I can send the damaged item back for a refund on several occasions which you are ignoring while you pursue Royal Mail who are not at fault. You have also emailed me several times requesting I remove my review. Which I have refused as you still haven’t arranged the return/refund.

25 de março de 2025
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Resposta da House Of Brands Furniture

Hi Sarah,

Thank you for your feedback, and we're genuinely sorry to hear about your experience.

We’d like to clarify that the book you received was carefully inspected and was in brand new perfect condition in original packaging before dispatch. Unfortunately, it appears the item was damaged during transit by the third party courier ROYAL MAIL — something that is sadly outside of our immediate control, but that we still take responsibility for as part of ensuring customer satisfaction.

Our customer service team offered a goodwill gesture of some money back for the book to keep it we also communicated that we would be more than happy to send you a replacement book at no extra cost once it's back in stock. We even offered to cover the return shipping charges to make the process as smooth as possible for you.

We regret that this review was left on the day the item arrived to you and before allowing us the opportunity to fully resolve the issue. We're always here to help and are committed to making things right — even when the situation arises through no fault of our own.

If you’d still like to proceed with the exchange or need any further support, please don’t hesitate to get in touch. We're more than happy to help.

Warm regards,
The House of Brands Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from the shop to my living room

Customer care in the shop,i had a lot of questions but they answered them all.The guys who delivered and assembled my sofa were very kind.Fast delivery and no stories.Overall-excellent service.Thank you so much HOB.

17 de março de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 1 de um total de 5 estrelas

No communication at all made a inquiry…

No communication at all made a inquiry about out of stock iten no reply

13 de fevereiro de 2025
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you for taking the time to share your feedback. Upon reviewing your inquiry, we noted that no purchase was made and that your message was regarding an out-of-stock item.

Your inquiry was received outside of our regular business hours, and while we strive to respond to all messages promptly, our typical response time is within 1–3 working days. We sincerely apologise if this caused any inconvenience and appreciate your understanding.

Thank you,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Very nice and posh dining set

Very nice and posh dining set. The marble table and the velvet chairs give it a beautiful look.

2 de janeiro de 2025
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Faux fur bench 🤍

I ordered this faux fur bench way back when but there was a national shortage from the retailer. HOB kept me updated on the order process and eventually gave me the option to cancel and get a refund which I did. As soon as it was back in stock they reached out just to make me aware it was back in stock which I think was really considerate? It almost took me by surprise because no companies do that, they just forget, the fact they remembered and reached out to let me know shows they are more than happy to go the extra mile for their customers. My bench is already here, assembled and sitting pretty in my bedroom. Thank you so muchhhhh! :)

27 de novembro de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Hamza is very professional and helpful.

Hamza is very professional and helpful.

He helped furnish my entire home before my wedding and he did it with swiftness without it affecting the quality of the furniture, even though he had a small time frame to work with.

9 de julho de 2024
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Dining table

The staff in the store we ever so helpful and the advice they gave me was very professional and helped me choose the right table for my needs the fitters were very professional and made sure all was working good before they left thank you to all the staff

17 de outubro de 2024
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Good quality furniture best place to…

Good quality furniture best place to buy all home furniture’s. And the price are reasonable, top quality and best brand. Thanks for making my home look beautiful and new again ❤️❤️❤️

10 de outubro de 2024
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

5 stars

The quality of manufacture the glorious fabric and the finishing touches all made my new sofa totally wonderful 😁🎊 also the two delivery guys were friendly and helpful 😊 5 stars from me and i will most certainly recommend 'house of brands' to all

10 de outubro de 2024
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

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