House Of Brands Furniture Avaliações 

229
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! No pushy sales men just leave you to browse around. Very helpful bought a sofa on Saturday collected on Sunday as we needed quite quickly,Thank you House of Brands will... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Good company to purchase from. Dining table and chairs arrived in perfect condition. It was delivered within a few days. Telephone staff were very helpful. Only criticism would be that there was NO no... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m really pleased with this dining table. It looks exactly as described, feels sturdy and well made, and was easy to assemble. The finish is high quality, and it fits perfectly in my dining space. It... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de Camas
  4. Loja de Móveis para Quartos
  5. Loja de móveis para sala de estar
  6. Loja de sofás

Escrito pela empresa

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

229 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(229)

67 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

10/10 service

The service was amazing. Pamford and Sharim were very helpful and friendly. I would recommend them to everyone. Genuinely enjoyed their presence too!

8 de janeiro de 2024
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Nasrin,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 1 de um total de 5 estrelas

I have ordered an expensive dining…

I have ordered an expensive dining table which has been the biggest mistake of my life. They took forever to come to an agreement to deliver my stuff as I am located in london and we had headaches of how they would be bringing up the furniture to my home which is located on the second floor, they said I would need to bring it up myself which I said if it’s going to be a bother I would just cancel and order from another company which would be able to deliver and assemble to chairs, they agreed to find someone to deliver for me and I had to pay extra for them to bring up to my home and for assemble the furniture now I have noticed that the table is damaged and I’ve asked them to take a look and sent them photos they have agreed that they must replace but again the headache has started again with who will bring up the furniture I am very dissatisfied and I wish I had just chosen a different company from the beginning

9 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Mehdi,
We are so sorry to see that you have not had a great experience when purchasing items with us. As stated in our delivery policy, couriers are not insured to carry heavy items up the stairs if there are no lifts on the premises as goods are more than 200kg. This is due to obvious health and safety procedures.

However, we employed an external company for which you only paid for the taking upstairs fee directly not the delivery fee as we offer free delivery. Your order was placed on the 24th of November during our black friday promotion period and although this is our busiest period your delivery took place on the 9th of December which is within 10 working days, our expected delivery time frame is 2-5 weeks for all customers in England and Wales.

We have contacted you directly to ensure that this situation gets resolved since the day of your delivery and offered to send a replacement out for you but you have been unavailable during the delivery slots suggested.
We sincerely hope to come to the best resolution to get this matter sorted.

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

They are honest with their customers

They are honest with their customers. I ordered a set of dining chairs on Sunday and received it on Tuesday. Thank you so much.

18 de dezembro de 2023
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Resposta da House Of Brands Furniture

Hi Kayla,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

All the staffs did a great job right…

All the staffs did a great job right from the selection of, the 3 sofas and the dining table and chairs, till the delivery. They were very patient and supportive, especially during our back and forth when choosing. The delivery was very timely too. Thank you HOB

19 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Lookman,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Fantastic service from the guys Breezy…

Fantastic service from the guys Breezy and Vahid the guys were very friendly a true credit to the company

18 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Musa,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Perfect dining table and chairs

I loved what I saw online but a little apprehensive,however, when it came along with the chairs it was perfect for the area it needed to go in. The delivery drivers, bless came along way - much appreciated 🙏🏾

5 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

High quality furniture

High quality furniture. I bought table with chairs and it’s worth every penny. The service is amazing and quality is on top. Delivery was fast also.
Thank you!!

12 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Migle,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Lovely table & chairs at a good price &…

Lovely table & chairs at a good price & even better customer service from the moment of interest (providing information at 10pm at night surprisingly) all the way to the end.

We had a small issue & they rectified it instantly - keeping in contact throughout.

Will be coming back in the future.

11 de novembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Daniel,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Amazing place! ❤️

I am so happy with excellent customer service throughout.
Nadeem was helpful while we were choosing our sofa, polite, friendly and respectful.
I was updated on every aspect. Delivery was great, the two guys were friendly and polite.
Even a follow up call to ensure that everything was ok.
I will be back in the new year to purchase more items. The selection of items to complement your home is fantastic.
Thank you ☺️

14 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Sheena,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

I love it my table and chairs the…

I love it my table and chairs the staffs in Manchester shop it’s very nice and helpful ❤️❤️❤️ I’m can recommend

14 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Viera,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Great service delivery from start of…

Great service delivery from start of discussion till the delivery of the furniture. Fay and the entire team are customer-centric and also understand the business!

14 de dezembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Osai,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

I’ve always picked my furniture up from…

I’ve always picked my furniture up from this place great prices, brilliant furniture never had a problem but I’m sure if I do, they will be cooperating always Customer service skills for Mr Nadeem were brilliant always has a big smile on his face. helpful and patient.

5 de dezembro de 2023
Avaliação não solicitada
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Resposta da House Of Brands Furniture

Hi Samira,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Very happy with the product and…

Very happy with the product and brilliant communication. Delivery driver's turned up on time and build the sofa for me great service would highly recommend

5 de dezembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Kamil,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Vahid and Pamford were excellent…

Vahid and Pamford were excellent delivery drivers
Superb service
Thanks to Nadeem aswell
As always great results
Big thank you house of brands

4 de dezembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Saman,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

We ordered table

We ordered table, chairs & bench. The full set is amazing although website said about 3 weeks delivery we were offered a slot for the following week, communication was great & the delivery drivers were great too. Would definitely order from here again.

28 de novembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Kayleigh,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

awesome service

awesome service. installers/drivers were very friendly and helpful

27 de novembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Henry,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Table and chairs

We received our table and chairs slightly layer then planned, however House of Brands communicated with us through WhatsApp the entire time and updated us with ETA. Furniture was of outstanding quality 👌 and was worth every penny. Highly recommended ordering from them I know we will again for other bits.

21 de novembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Paul,

Thank you for your lovely review!

Best regards,
House Of Brands

Avaliado com 5 de um total de 5 estrelas

Best customer service ever!!!

We ordered 12 dining chairs from Nadeem and he was incredibly patient whilst we changed our minds between designs!!! He kept us informed throughout the whole sales process and our new chairs arrived in a timely manner and are gorgeous - one of the 12 was faulty unfortunately- this was a manufacture error not House of Brands but Nadeem got a new chair delivered for us at no extra cost - we cannot thank him enough - without doubt the best customer service we have received and we would highly recommend this company and the patience and excellent service Nadeem has given - absolutely brilliant thank you 😊

2 de novembro de 2023
Avaliação não solicitada
logotipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Denise,

Thank you for your lovely review!

Best regards,
House Of Brands

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