the ilab Avaliações 

286
•
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ever since I walked into the ILab to sort my phone I have never looked back. Your always welcomed with a smile and the staff are always so helpful, I wouldn’t go anywhere else, highly recommend!!!

Avaliado com 5 de um total de 5 estrelas

Was buying a new phone. All the staff, in particular Chris, were most helpful, not patronising but very patient in explaining things. They also helped to set up the new phone much faster than I could... Ver mais

Avaliado com 5 de um total de 5 estrelas

My problem was fixed very quickly....yes, it was me not the phone! I wasn't made to feel foolish, but was given a few tips to give me a little more control of my phone. Thank you for your kindness... Ver mais

Avaliado com 5 de um total de 5 estrelas

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... Ver mais

Detalhes da empresa

  1. Oficina de reparos de celulares

Escrito pela empresa

Mobile Phone Repair Shop


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(286)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent

My problem was fixed very quickly....yes, it was me not the phone! I wasn't made to feel foolish, but was given a few tips to give me a little more control of my phone. Thank you for your kindness and sensitivity and excellent service with a smile.

30 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service at a fair price.

Was buying a new phone. All the staff, in particular Chris, were most helpful, not patronising but very patient in explaining things. They also helped to set up the new phone much faster than I could have done.
Given the outstanding customer service the prices were very competitive including the trade in price for my old phone.

27 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I always go to ilab

I always go to ilab. They are patient and very helpful. Was seen quickly and problem sorted. Often go in for advice which is free

24 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

ILab the Very Best

One is welcomed and treated really well. We had a problem with a new ipad which would not switch on. We took it to ILab to sort it out. Went home and when I tried to log in, it just refused my instructions. Two days later we returned to ILab and they did work on it and now it will open up.
Many thanks to the two people who sorted it out for us. Thier prices are really good and to our mind, they offer the very best solutions to one's equipment.
Thank you once again and may your business prosper.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Knowledgeable, efficient and friendly service

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in under 2 hours. Matt and the whole team provide friendly, efficient and knowledgeable service. I’m already a happy and repeat customer

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chris was amazing

Chris was amazing. Helped me with all my issues. I got a phone from somewhere else (never again) they didn’t want to help. But Chris was so good. Thank you

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ipad Air2 problems resolved

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and effective manner. The gentleman could not have been more helpful and refused payment. I'm now the proud owner of a functioning Ipad. Thank you so much

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5* from the ilab lads

5* from the ilab lads, always happy to help people out, super friendly, cleaned my charging port out at the drop of a hat. Can't recommend enough, the go to phone shop in barnstaple!

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always our 'go-to' place – consistently excellent service

We visited the iLab Barnstaple on behalf of our mother, who needed her first ever smart phone. There were several options to consider within her budget and we had to carefully weigh up the options of age of phone versus condition versus tech specification. Arlo, who served us, was fantastic... gave us comprehensive info about each of the phone options and no sales pressure whatsoever... just really clear and straightforward help. We left the shop very happy and confident that we had chosen the right model for my mother's needs and am pleased to say she is delighted with the phone. I have used iLabs before and they are always our go-to shop for all things iPhone. Thank you to the iLab team for your continued great service.

5 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very quick and friendly service

Very quick and friendly service. They identified the problem which was rectified within the time they said. I will always return there if I have a problem

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous Service - way beyond brilliant

It is always an absolute pleasure to seek the help and support from any of the team at Ilab. Their attitude is exemplary, always trying their best to solve a problem in a calm and non judgmental way. Every retail basis would be proud of the customer service at Ilab. Thanks guys - my go to place !

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good old fashioned customer service

Special mention to Arlo at ILab (Barnstaple) he sorted out a problem for my aunt who had previously gone to another shop (The Techout)for advice and was charged £40 even though they never resolved her problem.

2 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phone not charging

I took my phone in as it wasn't charging through the port cleaned it up and checked it. We found out it wasn't the port but explained what it was and how to deal with it. No charge. Great customer service

27 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. Fixed the screen on my son’s Nintendo switch. Very competitive pricing and great customer service. Jude’s going to be super chuffed that it’s fixed. Thanks guys 😁

10 de dezembro de 2025
Avaliação não solicitada

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