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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Ver mais

Avaliado com 4 de um total de 5 estrelas

A few issues with poor responses to some initial pre purchase questions but once purchased the WiFi device provided good enough signal for TV streaming and general internet use. £50 deposit was refund... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very disappointing service. I ordered Wi-Fi for my whole house, but the connection has been weak, keeps disconnecting, and is so slow that it can barely load basic websites. Even downloading simple... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de internet

Escrito pela empresa

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

275 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Process was quick and simple

Process was quick and simple. Router arrived the next day and was easyvto set up. Return slip was provided to make it easy to return at end of hire period.

7 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

We opened a new business and due to a…

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed our figures that it would arrive in time, especially as it was bank holiday weekend. The unit actually arrived earlier than we could have imagined and was set up and running in less than 5 minutes. It worked perfectly for our needs, till operation, credit cards and music supply. We returned the unit after use, which again was very easy. Our deposit was returned promptly to our bank account. Excellent service .. exceeded all expectations.. thank you

30 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

What a great idea

What a great idea, in making a stressful move, a little bit easier with wifi waiting for you. Great, easy and stress free option - I would highly recommend.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good service would use again.

A few issues with poor responses to some initial pre purchase questions but once purchased the WiFi device provided good enough signal for TV streaming and general internet use. £50 deposit was refunded promptly upon return. Filled a gap in broadband service when moving home. I would use again.

23 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

A live-saver while waiting for broadband installation

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire delivered a device via next day delivery that provided a very usable 20 Mbps good enough for video conferences and Netflix. The product return process was simple and the deposit refunded promptly. Excellent service all round.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick turn around

Quick turn around. From order to delivery.
Fast and reliable internet connection.
Made simple and easy to return label delivered together with the WIFI unit.
Well managed and will be using again if there will be the need

15 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Worked first time!

I moved house and the router i received gave me an immediate link to work and all my other devices until my fibre to property went live. From order to deposit refund the whole process just worked. I would recommend without hesitation.

23 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Temporary WiFi

Needed some temporary wifi after a house move.
Found WiFihire to be quick, easy and hassle free.
WiFi had decent speed, plenty enough for 2 phones and tv.
Will definitely use again

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Item delivered next day after ordering.

Item delivered next day after ordering.
Simply plug into mains socket and connect WiFi in Settings as usual on your devices.
So simple, as was paid return using address label included in original packaging. Stress-free transaction for elderly technophobes.

15 de abril de 2026
Avaliado com 3 de um total de 5 estrelas

Low signal. Customer service was good.

Customer service was good and delivery was as advertised.
But the speed on the device was awful. 3.6mbps.
We needed it for an additional 2 weeks + in the end but didn’t extend the hire as it was only marginally better than the non existent phone signal.
Shame, as it’s a great idea, when it works.

9 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unusable Wi-Fi and no response from support

Very disappointing service. I ordered Wi-Fi for my whole house, but the connection has been weak, keeps disconnecting, and is so slow that it can barely load basic websites. Even downloading simple papers is difficult. I live alone and do not stream or use Zoom, so this level of poor performance is unacceptable. It is slower than mobile 5G.

I contacted them at info@
, where they say replies are fast, but I did not receive proper help. I also did not receive a proper contract confirmation email, only payment confirmation (no reply email). Overall, poor internet quality and poor customer service. I would not recommend them.

4 de abril de 2026
Avaliação não solicitada
logotipo da Wifi Hire

Resposta da Wifi Hire

Hello Hanan,
Thank you for your feedback. We apologise for any inconvenience experienced.

In a situation where a local area is experiencing telecom mast issue affecting that local area where the device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.

I have investigated this, and I can see that you reached out to us and the customer service team have been replying your messages and you have also been replying them. I can also see you sent a screenshot of a speed test around mid-day yesterday, and a customer service team member replied you 17 minutes after the screenshots were received and you also replied .

Given this is an ongoing hire, and Trustpilot wouldn't be an ideal place to provide customer service support, I would recommend communicating with the customer service team through your existing email thread so that they can be in the best position to support you.


Kind regards
Wifi Hire

Avaliado com 1 de um total de 5 estrelas

Doesn’t work reached out to company no…

Doesn’t work reached out to company no reply wasted £44

4 de abril de 2026
Avaliação não solicitada
logotipo da Wifi Hire

Resposta da Wifi Hire

Hello Susan,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.

Regarding the internet not working, In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.

Regarding reaching out to us, I have investigated this, and I can see that you reached out to us on the 4th of April and a customer service team member responded to your email on the same day, requesting for the postcode where the device was being used so the network in that area can be investigated.

I can see that you provided a postcode and a team member requested for some other information but you are yet to respond to the email and follow up emails have been sent.

I can see this is an ongoing hire. Given that Trustpilot wouldn't be an ideal place to provide customer service support, I would recommend you respond to the customer service emails so that they can be in the best position to support you.

We apologise for any inconvenience experienced.

Kind regards
Wifi Hire

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