Good range of products, easy to order, fast delivery, perfect high-value reward treats for training my dog
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The food is excellent; delivery is very fast, and the packaging is impeccable. I wish we could try flavors other than the Chicken Hot Pot, but unfortunately, my dog has epilepsy, and the presence of... Ver mais
A empresa respondeu
Innocent hound deliver my order every 4 weeks. They are very reliable, always on time, and a pleasure to order from.
As a returning customer, the products are exceptionally good, and the service is also excellent with fast delivery. The products are i've really high quality, and with very little waste We u... Ver mais
A empresa respondeu
Detalhes da empresa
- Pet Shop
- também em
- Fabricante de Ração para Animais
- Loja de Ração
- Loja de suprimentos para animais de estimação
Escrito pela empresa
Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da The Innocent Hound
Great food
Innocent Hound always send out an email a few days before the delivery date to let you know it's due and give you time to amend the order if needed. The food is excellent quality and is always well packaged.

Resposta da The Innocent Hound
Excellent customer service
Initially I was disappointed with the quality of the item but it only took an email to customer service to sort the problem, many thanks

Resposta da The Innocent Hound
Amazing service
Amazing service , cannot fault this at all. Fantastic products. Easy to use website that is very informative.
Only just starting use, but very impressed so far.

Resposta da The Innocent Hound
Super fast delivery
Super fast delivery, beautifully packaged, exceptional product. 😁😁😻

Resposta da The Innocent Hound
My dog loves this food!
My dog loves this food and it has been great digestion-wise as well! This is amazing as it's taken a long time to find what suits him. The food is packaged in a way that keeps it fresh and delivered safely.
The size is great for him too as most dry or air dried food we've tried gas been too small so that's another plus.
The only downside is that for a 38kg dog it is beyond our budget for his main food. However, we use it to supplement his main fresh food, and for walkies treats instead of nasty pretend meat treats.
Fabulous food for dogs that even smells like food!

Resposta da The Innocent Hound
My Ruby loves the venison treats
My Ruby loves the venison treats. Arrives in good time with excellent communication on delivery time. Comes very well packaged

Resposta da The Innocent Hound

Resposta da The Innocent Hound
Great quality dog food and friendly
Great quality dog food and friendly, Reliable service every single time.
My Rottie has been trained on innocent lamb casserole biscuits since he was 16weeks old.
He is almost 2 years old now and when we train, he gets excited just
as much as when he was a little pup !

Resposta da The Innocent Hound

Resposta da The Innocent Hound
Outstanding service with prompt and…
Outstanding service with prompt and responsive customer support, always willing to accommodate any request.

Resposta da The Innocent Hound
The dog loves the food!
The dog loves the food. We are impressed by the ingredients and the packaging ensures the food stays fresh.

Resposta da The Innocent Hound
Great Service
Besides the fact the food is outstanding and my dog loves it. This company always give outstanding service and I believe value for money.
When ever I order a product it is always shipped quickly and importantly arrives quickly.

Resposta da The Innocent Hound
The food is great
The food is great, the choice of ingredients are good great supplements to a raw diet. The air dried cubes are convenient to take when visiting or travelling and can be used as rewards / treats. Prices are creeping up sadly although understandable.

Resposta da The Innocent Hound
Happy Staffy
Ordered an XL antler chew for my Staffie, it arrived quickly and is genuinely XL in size. He loves it!

Resposta da The Innocent Hound
Excellent service very happy with all…
Excellent service very happy with all of the products I order

Resposta da The Innocent Hound
Great product and fast, reliable delivery
Switched to this as my dog (greyhound) would not consistently eat other foods and frequently got an upset stomach. She has now been on this for approaching 2 months and absolutely loves it - she finishes every meal and has (touch wood!) been well since. It is so much better than wet food as it takes up only a small amount of storage space and is easy to pack if travelling etc, plus the fact that it is calorie dense means small amounts can be fed, ideal for dogs with a sensitive stomach. Can also hand feed on walks or in training sessions. It is expensive for a large dog so I do feed 50/50 with a good quality kibble, but still really happy with the food. Being semi dry any uneaten food can be put aside and re-fed which means no wastage.
Delivery being fast and reliable is a big advantage over other suppliers. Really easy to amend your subscription or delivery details if needed.
This is a premium product but it feels fairly priced for such a good quality and convenient food.

Resposta da The Innocent Hound
Excellent products, and service
My dogs love their innocent hound food, we use it when we are away and can't take enough of the raw food with us. Also we use it for treats when we are out to encourage good recall, and they are always keen to come back for it.

Resposta da The Innocent Hound
Great healthy food for my dog
Great healthy food for my dog. She loves them. Good discounts and excellent customer service with good environmentally friendly packaging and fast delivery.

Resposta da The Innocent Hound
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