From ordering to delivery so easy and fast great company and my dog absolutely loves these beef and herb chunks thankyou
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The food is excellent; delivery is very fast, and the packaging is impeccable. I wish we could try flavors other than the Chicken Hot Pot, but unfortunately, my dog has epilepsy, and the presence of... Ver mais
A empresa respondeu
I have two poodles who are the fussiest eaters. This has been an ongoing issue with my 8 year old forever. We had to change food this year after a recall and I was so fed up at this point that I was... Ver mais
As a returning customer, the products are exceptionally good, and the service is also excellent with fast delivery. The products are i've really high quality, and with very little waste We u... Ver mais
A empresa respondeu
Detalhes da empresa
- Pet Shop
- também em
- Fabricante de Ração para Animais
- Loja de Ração
- Loja de suprimentos para animais de estimação
Escrito pela empresa
Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New customer
Purchased deer antlers for my three fur babies, absolutely superb they love them. Excellent service, lovely packaging, will definitely be ordering again, absolutely recommend 💯
Excellent food and service
Super service
Super helpful, and even Phoned me to answer a couple of questions i had. Product was perfect, reasonably Priced, and arrived next day. Great Experience from start to finish. Will be ordering again soon.
Beautiful item
Beautiful item, quality, well packaged, but oh so much small than expected for the price

Resposta da The Innocent Hound
Purchase of antlers
Great product, good communication and prompt delivery. And very happy dogs, what’s not to love 🐶
Wonderful quality of the pet food
Wonderful quality of the pet food, subscription works excellent for us, great communication with the customer service
Antlers ethically sourced
Antlers ethically sourced; a much better product when compared with Pets At Home’s meagre offering; and great value for money. :)
Superb .
Superb .. quality products , hygienically packed, attractively presented and securely packaged. .
Helpful regular notifications re despatch and delivery schedule.
From placement to receipt of the order is a flawless process . Consistently excellent in every respect !!
Started a subscription
Started a subscription, but wanted to return an unopened bag as my dog has intolerances and I wanted to change the flavour. I was told I couldn’t return it unless I returned both 1,5 kg bags that Were purchased on that one particular order (one had already been opened). Didn’t really understand the logic, as I was willing to swap for another flavour. Won’t be using again
My dog enjoys this good but it is…
My dog enjoys this good but it is getting too expensive to maintain feeding him on.
Delivery was fast and well…
Delivery was fast and well communicated. Product is great.
Good alternative to raw food especially…
Good alternative to raw food especially when travelling. Little pricey but worth it I feel. Very prompt delivery.
Good quality food and the cats enjoy…
Good quality food and the cats enjoy them, a few more flavours for the cats would be nice.
Prompt customer service and delivery.
I do feel like I’m giving my dogs a…
I do feel like I’m giving my dogs a good quality natural product . I obviously haven’t tasted it but when you smell the food and treats you can tell it’s quality and my dogs love the taste . I feed a raw diet but use the dehydrated food when we travel and the treats I use for training as part of my high value treat .
Lovely Antler, great service
Lovely Antler, delivered on time, amazingly packed ready for a great. Recommend without hesitation, repeat customer
My Jack Russell absolutely loves this…
My Jack Russell absolutely loves this food and wolfs it down. Because of this, I’ve not been adding extra ‘unctuous’ wet food to kibble and my doggie has lost that ‘extra’ kilo without trying! Always arrives within two days of ordering. Well done!
This pet store offers an impressive…
This pet store offers an impressive variety of high-quality products, and my orders always arrive without any issues.
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