Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Ver mais
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Veja o que dizem as avaliações
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Ver mais
It took a while to ship but once it did it arrived very quickly and the sword looks absolutely beautiful on my wall. And the sword display thing looks amazing and was very easy to put together and att... Ver mais
I went to the embroidery Craft Knight and it was so amazing! Such an incredible experience, they were so kind and we were greeted with tea and biscuits while we learned how to embroider a gorgeous des... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Informações de contato
102 West Bow, EH1 2HH, Edinburgh, Reino Unido
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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When we ordered the item
When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

Resposta da The Knights Vault
Great Quality Item
Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!

Resposta da The Knights Vault
Customer service was quick in answering…
Customer service was quick in answering questions. The sword came in a timely manner. This is my first sword, but certainly not the last.

Resposta da The Knights Vault
£9.99 for delivery yet nearly 14 days…
£9.99 for delivery yet nearly 14 days for item to arrive

Resposta da The Knights Vault
Great service, great customer experience
Ordered the deluxe Andùril from the knights vault as an engagement gift for my fiancé. It arrived swiftly and securely packaged, and with a lovely note from the team.
Absolutely recommend.

Resposta da The Knights Vault
I bought Galadriel's dagger
I bought Galadriel's dagger, and I'm over the moon about how beautiful and well made it is. I first visited their little shop in Edinburgh, and needless to say, I could not help myself. NEXT up a proper big sword for me. Totally recommend!!!

Resposta da The Knights Vault
Will purchase again
Placed an order prior to Christmas for Ragner Sword. Company kept in touch and done everything they could as the order was on back order.

Resposta da The Knights Vault
Jon Snow Dire wolf sword (series version)
After a year of the sword being handled and used in many pictures I thought it would be the perfect time to review it. The quality of the swords is impeccable, making the price well worth it. The staff is absolutely amazing because when the sword arrived, the plaque that it came with had misaligned holes so when I had mentioned it, they were so nice about it and sent me another one for free. I definitely want to get the Ragnar Lothbrok sword next to add to my collection :)

Resposta da The Knights Vault
i visited the local shop in edinburgh …
i visited the local shop in edinburgh sarah newton the store manager was extremely helpful and equally passionate about the job . the delviery time was great and the quality of the product phenominal

Resposta da The Knights Vault
Have ordered 3 items from home in the…
Have ordered 3 items from home in the US and bought 3 items from the shop when we visited scotland numerous times love all items and like the quality and I see another item to get this year during our visit.

Resposta da The Knights Vault
Great service
Great service, great quality arrived very quickly and in perfect condition.

Resposta da The Knights Vault
Witcher king sword …
The sword was purchased as a Christmas present for my son . However when it became known that they would not be able to fulfil before Xmas Sarah e mailed us in good time to let us know and offer full refund. However we elected to wait until the product was back in stock and was kept updated on any progress regularly and received the order today and has not disappointed. The communication and goodwill from the shop was much appreciated.

Resposta da The Knights Vault
Great customer service
Great customer service, quick and kind. Got an upgrade because of a long waiting period. Amazing product, very happy!

Resposta da The Knights Vault
The order was carried out
The order was carried out, dispatched and arrived in very short order, much quicker than anticipated but I'm not complaining. Excellent service for my first order.

Resposta da The Knights Vault
Quick and easy
Quick and easy , very polite people to deal with . Definitely getting more from this shop , current sword count 3 . More to come

Resposta da The Knights Vault
The sword is of excellent quality
The sword is of excellent quality, and was exactly as described.
The only minor point that stopped me giving a full 5 stars, is that the number was missing on the delivery address, which needed an amendment from myself, and meant a 1 day delay.
But the gift still arrived in plenty of time for when it was needed.

Resposta da The Knights Vault
Happy customer!
Great product (Witcher pendant) and only took about a week to arrive

Resposta da The Knights Vault
Lovely product, delivery a nightmare
Nice product, delivery a nightmare. Stopped at customs because of issue with forms but I was not told, had to chase it up constantly for weeks. The company staff member did try to get it sorted but couldn't get Customs to sort it. Another product had to be dispatched. It was late as a gift for a very special birthday gift. No compensation. The company staff member then tried to present it at a Christmas rush problem, despite knowing it was a custom issues and that is very disappointing.

Resposta da The Knights Vault
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