Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Ver mais
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Veja o que dizem as avaliações
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Ver mais
It took a while to ship but once it did it arrived very quickly and the sword looks absolutely beautiful on my wall. And the sword display thing looks amazing and was very easy to put together and att... Ver mais
I went to the embroidery Craft Knight and it was so amazing! Such an incredible experience, they were so kind and we were greeted with tea and biscuits while we learned how to embroider a gorgeous des... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Informações de contato
102 West Bow, EH1 2HH, Edinburgh, Reino Unido
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4,9
Excelente
611 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Amazing delivery across the pond..great…
Amazing delivery across the pond..great security using a credit card and very happy with the craftsmanship of the product....very pleased
31 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Kevin! We're thrilled to hear you're happy with the delivery, security, and craftsmanship. We appreciate your support ⚔️
Witch King Sword
Excellent service. Item on back order. Not sure it would arrive for Christmas Provider kept in contact regarding expected deliver times & possible alternative goods!
20 de dezembro de 2024
Resposta da The Knights Vault
Thank you for your review, Helen! ⚔️
Très belle épée conforme à la…
Très belle épée conforme à la description. Envoie rapide et soigné.
Je recommande vivement.
20 de dezembro de 2024
Resposta da The Knights Vault
Thank you very much for your review, Stéphane! We are delighted that you like the sword and that the delivery was quick. We appreciate your recommendation ⚔️
(Merci beaucoup pour votre avis! Nous sommes ravis que l'épée vous plaise et que la livraison ait été rapide. Nous apprécions votre recommandation ⚔️)
Very high detailed sword
16 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Jamie! ⚔️
Customer service is one of the best…
Customer service is one of the best ones I have ever seen, very helpful. Sword is made beautifully. I bought it as a gift and seeing how great they are I'm definitely getting something for myself.
16 de dezembro de 2024
Resposta da The Knights Vault
Thank you for your kind words, Wioleta! We're thrilled to hear you were happy with both our service and the sword ⚔️
Fantastic customer service!!
Fantastic customer service!!! They answered my product questions quickly and then the shipping was fast and efficient !! It was incredibly speedy considering it was an international delivery - My son is delighted with his Dagger 🗡️ - it’s fabulous quality and is the perfect addition to his LOTR collection from The Knight’s Vault
14 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 star review, Mr and Mrs Collier! We’re so glad your son loves his dagger and that you had a great experience with our service and delivery. We appreciate your support ⚔️
Very very happy with my purchase well…
Very very happy with my purchase well worth the wait !! , very quick delivery , and the staff are just lovely .
9 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Jacqueline! ⚔️
Lovely products worth the money with exceptional customer service
Bought two small blades as presents for Xmas. They were on the smaller side so less expensive but they look and feel fantastic for the money paid.
I preferred one of the blades over the other so decided to exchange it for another. I cannot begin to explain how brilliant Sarah Newton was in assisting with this and ensuring they arrived in time for Christmas.
Brilliant quality and superb customer service, would recommend!
13 de dezembro de 2024
Avaliação não solicitada
Resposta da The Knights Vault
Thank you for your 5 star review, Ben! We're so glad you’re happy with the blades and the service you received from Sarah. We appreciate your recommendation and your support ⚔️
Lovely present
Delivered in good timing within the time frame stated, good quality for the price and looks like it does I be pictures.
7 de dezembro de 2024
Resposta da The Knights Vault
Thank you for your review, Jasmin! We’re glad to hear you’re happy with the quality and timely delivery. We appreciate your feedback ⚔️
Resposta da The Knights Vault
Thank you for the 5 star review, Lee! ⚔️
I’m a repeat customer
I’m a repeat customer, and I love their fast delivery and good quality merchandise!
3 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 star review, Susan! We’re thrilled to hear you’re happy with our fast delivery and quality products. We appreciate your continued support ⚔️
Another fantastic item for my…
Another fantastic item for my collection. Fast and efficient delivery.
3 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Thomas! We're thrilled to hear the item is a great addition to your collection, and that you were happy with the fast delivery ⚔️
Fab place to buy from
Great communication and speeding response when I asked a question, great quality item and really fast delivery especially given the time of the year and great prices.
3 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Charlotte! We're so glad you appreciated our communication, fast delivery, and the quality of your item ⚔️
Great Shop both on and off line
Second time purchasing first time online, speedy delivery considering it's a small operation. Very thorough and good quality swords for the price
3 de dezembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Jess! We're glad you appreciated the quality and speedy delivery ⚔️
10/10, would recommend :)
The swords are beautiful and very well made. The delivery time was very fast (Croatia). Keep in mind though that you may need to pay additional fees for customs (it was approx. 90€ for me).
26 de novembro de 2024
Resposta da The Knights Vault
Thank you for your feedback, Iva! We're glad you love the swords and appreciated the fast delivery. Thank you for mentioning the customs fees for others to keep in mind ⚔️
Resposta da The Knights Vault
Thank you for the 5 star review, Craig! ⚔️
Wonderful customer service
Wonderful customer service. Would definitely use again and recommend
26 de novembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, Sally! We look forward to serving you again and appreciate the recommendation! ⚔️
My son will be truly thrilled with the…
My son will be truly thrilled with the replica sword top quality and prompt delivery
21 de novembro de 2024
Resposta da The Knights Vault
Thank you for your review, Adam! We're delighted to hear you’re happy with the quality and delivery. We hope your son loves the sword! ⚔️
I purchased the sting sword from lord…
I purchased the sting sword from lord of the rings. The sword arrived within 4 days and it is simply a beautiful looking sword. I bought it as a Christmas present for my brother whom I know will love this sword. The knights vault online shop was very easy and simply to use. Definitely 5 stars!
21 de novembro de 2024
Resposta da The Knights Vault
Thank you for the 5 stars, John! We're thrilled to hear you loved the Sting sword and had a great shopping experience with us. We hope your brother loves his new sword ⚔️
Hidden fees/busted box
Hidden fees.
I paid for the Anduril delux sword which was £265. I was then charged a further £60 for delivery to Ireland. When it arrived in Ireland I have to pay another €95. When I was delivered it came in a busted box, the sword itself came in so casing!!
14 de novembro de 2024
Resposta da The Knights Vault
Hi Lauren, we’re sorry to hear about your experience and appreciate your feedback! Shipping costs are calculated based on the weight and size of the item, while customs fees are typically applied when items arrive in Ireland from the UK.
If you’d like more details about how these charges are calculated, please don’t hesitate to reach out to us via email or phone. We’re here to help! ⚔️
📧 shop@theknightsvault.com
📞 0800 093 7005
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