Purchased a Chandelier earlier this month . It was very cheap and plastic like (advertised as crystal) . It turned out to be defective as the parts didn't hold together. It was dangling from wire as e... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw... Ver mais
Following up on your response. I would love to contact you but you do not reply. This is absolutely the right company which I purchased from as it links through to your website. To top of the... Ver mais
Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery... Ver mais
Detalhes da empresa
Escrito pela empresa
.
Informações de contato
Boundary Road, WA10 2LL, St. Helens, Reino Unido
- 01744 20030
- sales@thelightingcentre.co.uk
- thelightingcentre.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 13% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a ceiling light with delivery…
Ordered a ceiling light with delivery in 2-3 days, day 9 now and no delivery. Tried emailing with no response, tried calling and seemingly they have technical issues so can’t accept any calls. Tried chat no response whatsoever. Had no other option but to raise a case for goods not received with my bank. Stay well clear of this company, wish I had read the reviews on here beforehand.
Excellent service
Excellent service quick easy straight forward. Brilliant thank you .
Scam?
I ordered a lamp and the Estimated Delivery time was - 2 - 3 working Days. We're 8 days later and nothing has happened.
You can't call them or email them, no response.
I ordered the specialist bulbs and they…
I ordered the specialist bulbs and they arrived in time and work very well
Items missing from order
Items missing from order, no response from company after many attempts to contact, Do not use, complete scam company as others have stated.
Great Price, Fast Delivery
Great experience with The Lighting Centre. The price was very competitive — around 30% cheaper than the high street for the same product.
Delivery was quick and hassle-free, plus regular updates on my order status and delivery.
Excellent value for money and a smooth buying experience. I’d definitely use them again and would happily recommend them to others.
No reply to emails and didn't receive…
No reply to emails and didn't receive my item.
Found the ideal fitting
We were able to purchase a light fitting that we could not find anywhere else at a very reasonable price. Delivery was fast and it arrived in great condition well packed. My only slight reservation was that the postage cost was on the high side (certainly Vs free via Amazon) however it was 24 hour and through a reputable courier so was justified.
Really poor - Do not buy from them.
If i could give 0 stars i would.
I ordered some overpriced lamps which looked beautiful in the image, so i thought they might be worth the money. When they arrived, they were a different colour to the image, and looked cheap. I contacted them to ask about the returns process. No response. So i sent them back to the address on the invoice. Turns out, that's not their address, so i am now waiting for Royal Mail to send them back to me.
Luckily i bought them through Paypal, so i was able to raise a case. They then said they would give me a refund if i returned the lamps (they provided their actual address)... But they gave me a deadline of just over a week to return, otherwise they would not honour the refund.
Today is the deadline. Royal Mail still haven't returned the lamps so I don't have them to send them back, so I won't get a refund.
AWFUL customer service and poor products.
PLEASE do not waste your money on this shop!
simple to use web site and process
I have received a delivery notification…
I have received a delivery notification with a photograph that is not at the specified delivery address.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. PRODUCT DOES NOT WORK AND NO COMMUNICATION FOR RETURN. SCAM SCAM SCAM
Do not use
Do not use. Faulty item sent and no response to email, phones lines ‘down’ and the online chat is unresponsive.
Awful company
Sent a product back over 2 weeks ago. Only know they received the item back cause we got hold of them. Since then radio silent, no update. Multiple emails sent. Phone lines aways out of action and no refund. Awful company
Do NOT buy from this company
Do NOT buy from this company. No customer service available for a warranty claim. Light no longer works under a year of using therefore not fit for purpose. I have been ignored on email, social media and live chat.
ordered lights for next day delivery
ordered lights for next day delivery. received confirmation but no further details. phone lines, doesn't work, never replies to emails. been 2 weeks since order was placed- no communication at all. complete ignore. SCAMMERS. AVOID AVOID AVOID.
Like others have said AVOID AVOID…
Like others have said AVOID AVOID AVOID! Item ordered never arrived and no reply to emails. The fact that PayPal gave me an instant refund tells you all you need to know!
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