Charged my elderly father £378 to replace a kitchen mixer tap. The ‘no call out fee’ as advertised on their website is more than recouped by their half hourly charge rate of £82.50, with a minimum... Ver mais
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Came within a couple of hours to repair plumbing. Exceedingly courteous at office level and the plumber who was very skilled at his job. Left bathroom immaculately clean too. We need more companies... Ver mais
I have used the local plumbers twice now and had the same person....Tom each time he solved each issue which was related to my toilet flush and then a problem with a very akward leaking pipe at the... Ver mais
Great service time wise, polite and professional, got the job done within a good time frame. Maybe a bit expensive for a non emergency, but probably the going rate.
Detalhes da empresa
Escrito pela empresa
Hi & Welcome to The LOCAL Plumbers The LOCAL Plumbers have been established since 1994. We are on call 7 days a week for all types of Plumbers jobs, services, problems, and repairs. Call now to have one of our LOCAL Plumbers come out to you at a time that suits you. We're here, ready to attend to all your Plumbers jobs, services, problems, and repairs Our team is made up of expertly skilled LOCAL Plumbers, we are a well established Plumbers company with an enviable reputation built over the last 30 years, we only charge for our time spent in your property by the 1/2 hr with 95% of jobs being completed within an hour (minimum one hour charge applies for all jobs) so if you allow an hour to get your Plumbers jobs, services, problems and repairs done we will get you back to normal fast. We have a trusted LOCAL Plumbers brand, made up of an outstanding LOCAL Plumbers team that completes excellent work, which is second to none. Call us, we’re here and on call now to get you booked in at a time of your convience, however from time to time we may need to alter an appointment time but we will always let you know so you can get on with your day. Thank you for taking the time to read about us, and we look forward to helping you with any Plumbers jobs, services, problems, or repairs you may need. Regards, The LOCAL Plumbers
Informações de contato
Reino Unido
- thelocalplumbers.co.uk
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Plumber was very nice and arrived…
Plumber was very nice and arrived promptly but had a look and said it was too big a job for them. Spent a total of 10 minutes with us but we were still charged £198 for the visit which was a bit steep in my opinion. Wouldn't risk using again for this reason.
The cost was ok when explained min of 1…
The cost was ok when explained min of 1 hour labour charge, the fitter was on time very polite and clean and tidy. Will definitely recommend to friends and family.
Do not use this Service at any cost.
Extremely Poor Service and Complete Waste of Time
I had an extremely frustrating experience with this handyman service, which was arranged through a third party. From the very beginning, the communication was slow and unreliable, completely contradicting the “instant service” promised in their advertisement.
After raising the job, I was told it would be completed the same afternoon. That didn’t happen—the appointment was simply cancelled. I was then left waiting for a follow-up booking, and although I was repeatedly assured that I would be informed of the next available slot, no one ever got back to me.
Instead, I had to constantly chase them myself. Every time I called, I was given the same excuse—that they were “waiting for a response from their point of contact.” This went on for three weeks with no progress, no accountability, and no proper communication.
Eventually, I gave up and requested a refund. Even that was handled poorly. The refund took an additional two weeks to process, far beyond any reasonable business timeframe.
In summary:
Misleading advertising (no “instant service” whatsoever)
Repeated cancellations with no follow-up
Zero proactive communication
Endless chasing from the customer side
Unacceptable delays in issuing a refund
This was a complete waste of time and effort. I would strongly discourage anyone from using this service unless you’re prepared for delays, poor communication, and unresolved jobs. Even the person on the call was very rude and really unprofessional.
Avoid this service at all cost.
Helpful emergency plumber
Called regarding a minor leak coming from my towel rail. They said they could help same day by the end of the day.
Within a few hours a plumber was out and tried to solve the issues multiple ways rather than just stopping the issue for a short time. Really helpful and nice plumber who gave guidance on next steps.
Really nice person worked hard…
Really nice person worked hard respected my home
Plumber very polite and efficient
Poor communication
Prompt arrival to my property, to replace a faulty electric shower, within an hour of making my initial enquiry.
However, upon arrival I was simply presented with a phone calculator app, informing me what I would be paying to replace the shower. No discussion about what shower make, what model, what I wanted etc... Until I pressed the issue. Was told that there were 4 types of shower that he fitted and it should be one of them, until I questioned (and questioned, and questioned...) why this was the case. Turned out it wasn't necessarily the case and it would just require a wait for a shower that I actually wanted.
Was told that there's absolutely no way to replace present items with similar size products. No discussion with brochures (online or physical brochures). Was told that existing "pole" to hold the shower head was a different size to the new models and that he'd just leave screws showing in tiles and holes/pipework showing... there was no way to source a pole the same size... Presented a random pole out of van as supposed evidence of this. Again, no brochure or measurements shared (online or physical).
Was then, after reluctantly agreeing to one of the 4 showers that he fits as standard, told that he would have to leave pipework exposed as there's no way (in any shower in existence) to have the pipes come out of the wall in the same location.
Very hard to communicate with and did not feel confident allowing to do any work on my bathroom so had to pay an hour's minimum pay for: undoing one screw, showing me a calculator app on a phone, showing me a random metal pole from van, and poorly explaining work.
Excellent plumber
Excellent plumber. Came and fixed the problem after hours on a Saturday. Very pleasant chap too.
Service very good told when plumber…
Service very good told when plumber would arrive job well done and Ali the plumber very nice and polite explained everything to me
TLP got back to me quickly and easily…
TLP got back to me quickly and easily sorted out a visit. Abdul repaired and replaced the tap, and advised on how to manage leaks in the future, and helped put together a plan of how to sort the rest of the taps when the time came to replace them. Really appreciate the help - trusted company!
My experience was wonderful 👍
My experience was wonderful. Very professional and job done as I wanted it. Competent, friendly and respectful 👍
Local Plumbers
Called Local Plumbers to sort a blocked toilet. I was given a two hour visit slot which was good. Then no sign of the plumber in that slot. Called the office.. he was on his way in 20 minutes... 45 minutes later he arrived. He did not have the right tools to sort the problem and I discovered had come from a city over two hours away i.e. NOT LOCAL. Toilet remained blocked and I had to get another plumber with the right equipment to clear the blockage. That plumber sorted the problem and was local. I advise not to use Local Plumbers - poor communication, poor service, not local and you end up a frustrated customer wasting 5 valuable hours waiting around.
Tom was brilliant
Tom was brilliant. Knowledgeable, personable and ready to go. He quickly identified the issue, worked out the best solution and completed it as quickly and safely as possible.
If you are thinking about using The Local Plumbers, be sure to ask for Tom!
Plumber arrived at time specified and…
Plumber arrived at time specified and was very polite. He fixed the problem and left the bathroom very tidy. I would definitely use them again .
Excellent service from start to finish…
Excellent service from start to finish and would highly recommend.
Very efficient and prompt service.
Very efficient and prompt service.
Made a call and the small job was done the following day.
Can't fault the plumber who did my job, very pleasant tidy worker.
Would recommend this service
Nice and friendly got job done
Nice and friendly got job done
The company installed my dishwasher…
The company installed my dishwasher with no fuss . Just efficient and careful work and very quickly I had a working dishwasher.
Nothing to much trouble exellent…
Nothing to much trouble exellent service friendly staff highly satisfied with work taken out and advice martin who came credit to the company 100%
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