What a truly disgusting web site. It’s totally illogical and more frustration in life. And they say treat them with respect while treat us like morons dishing out more trash in a passive aggressive to... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The “chat” appears in the bottom right hand corner, and clicking on the “x” doesn’t stop it from reappearing 5 seconds later. Disabling this in Settings achieves nothing. It is the equivalent of being... Ver mais
A empresa respondeu
I’ve had absolutely no issues with the The Lott App it’s been smooth, reliable, and easy to use every time. Everything works just as it should, which makes the whole experience enjoyable and stres... Ver mais
A empresa respondeu
Terrible app, ridiculous to navigate, keeps bouncing around, never sends results to email or alerts , always have to re enter username and password even though i saved via fingerprint, always asking t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Lott is the mark of trust that unites Australia's Official Lotteries by Tatts (Tattersall's Sweeps Pty Ltd), Tatts NT (Tatts NT Lotteries Pty Ltd), NSW Lotteries (NSW Lotteries Corporation Pty Ltd), Golden Casket (Golden Casket Lottery Corporation Limited) and SA Lotteries (Tatts Lotteries SA Pty Ltd) under one banner. Every time you play your favorite games through Australia's Official Lotteries, you are helping to play an important role in supporting and inspiring our Australian communities.
Informações de contato
Shop1/180 Ann Street , 4000, Brisbane, Austrália
- 131868
- contact@tattsgroup.com
- thelott.com
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What a truly disgusting web site
What a truly disgusting web site. It’s totally illogical and more frustration in life. And they say treat them with respect while treat us like morons dishing out more trash in a passive aggressive tone. They deserve all they get.
I've been playing for more than 40…
I've been playing for more than 40 years never won more than 25 dollars and spent 100s of thousands in the mean time I sopose I'm not lucky
Annoying harrassment
The “chat” appears in the bottom right hand corner, and clicking on the “x” doesn’t stop it from reappearing 5 seconds later. Disabling this in Settings achieves nothing. It is the equivalent of being in a physical shop and having a “Shop Assistant” follow you around and keep asking you the same question. Pathetic.

Resposta da The Lott
I don’t trust the company after they…
I don’t trust the company after they still haven’t closed my accounts after 2 months of multiple attempts and requests. They first told me I had prizes that they needed to pay me, then they said that was a mistake. Now they told me they don’t know why they can’t close my account.

Resposta da The Lott
It’s like a box of chocolates you just don’t know
I’ve had absolutely no issues with the The Lott App it’s been smooth, reliable, and easy to use every time. Everything works just as it should, which makes the whole experience enjoyable and stress-free. It’s nice knowing I can check my tickets and results without any fuss.
Of course, it would be lovely to land the big one, but I like to think the Universe just has me waiting my turn. In the meantime, I stay optimistic and genuinely wish the big winners well and someone has to win, after all.
As they say, you have to be in it to win it, so I’ll keep showing up with a little hope and a good attitude!!

Resposta da The Lott
Stop sending emails telling people you…
Stop sending emails telling people you had a win spending $50 and getting $10 IS NOT WINNING not in any realm of reality.

Resposta da The Lott
Terrible app
Terrible app. Can never find today's results. Whoever made it doesn't make it simple. Why is there no tab with today's results and my entry on one page. Stupid

Resposta da The Lott
Scam or scheme ?
Hello,
NEWS FLASH NEWS FLASH NEWS FLASH.
Great now that I have your attention.
Please do not buy any tickets or scratchies if you are intending to place them in a Christmas, Birthday card or whatever the occasion and sending it to another state in Australia. That winning ticket is only recognisable in that state only. To claim your win you either go to the state in which the ticket was purchased ( worth it for really big wins) or you can place your winning ticket in the mail and claim your smaller wins. In my case $5 win but hardly worth it when you have to pay $2.50 on postage. There go's my free coffee. So who wins ? The Lott !
They have made a profit of $7, That's $2 dollars to purchase the ticket and the win on the ticket in my case $5 that I will not claim. You can multiply that by thousands of others people who can't claim small wins because it's just not worth it and that will be a BIG Profit to The Lott. This information isn't on their website. I spoke to a customer service agent at the Lott. As good as your well wishes are people, don't waste your money.It seems today I had time on my hands and played detective. Thank you for your time !

Resposta da The Lott
I can’t complain. I like the app
Personally I never had any issues with the app. I find it easy to use it. I can select the lottery type, the individual numbers, save each game as “favourites” (for quick replay), check out and cross my fingers.
The only drawback: it never gives me the good news, like I’ve won. 😂😂

Resposta da The Lott
Why has The Lott changed the login…
Why has The Lott changed the login protocol with another layer of alleged security when there is already password and biometric identification. This is useless OTT process making an enjoyable event into a tiresome thing

Resposta da The Lott
South Australia head office manager Le Anne
Let's start with hotel venues not willing to pay over 500 . Pathetic!
So I go all the way into city to collect. After half hour looking for carpatk paying for carpark asking for south Australian head office manager Le Anne because first lady was unhelpful. Get talked over laught at and told ow well ! Only do bank transfers.... not fkn good enough! You make millions hiw about you provide a fkn service

Resposta da The Lott
Bet(ter) the devil you know
Makes the experience rather simple, especially joining local syndicates which return funds to the local merchants. Better than tipping your money into foreign owned sports betting, or worse yet, the awful unregulated online pokies. These abominations seduce many gamblers with free spin offers & other fleecing methods that encourage regular spend but give zero back to the community

Resposta da The Lott
Rules must be clearly mentioned
Rules must be clearly mentioned in thelott website regarding self exclusions and account ban.
There is no info in the website about account ban if 3 self exclusions are opt in.
Have given them genuine reasons for the 3 self exclusions but they still blocked me.
My account got banned for this non existent rule in thelott and they claim the rule is in one of the pdf of victorian responsible gambling terms. Comeon Lott, the chances of winning jackpot are increasing and price too
Thelott must review their policies regarding the above and must clearly mention.
They blocked my account and permanently banned me from playing online.
Purely a scam site
Purely a scam site
I mean look at last night's winning numbers. Powerball is rigged.
Have a look at what they show in the actual televised draw. Not much at until it's time to reveal the numbers
I’ve been using the Lott app for some…
I’ve been using the Lott app for some time with no problems when out of the blue I got a login error which I didn’t make as I login with fingerprint verification. Several resets later and password and username changes all with the same result….login error. I’m annoyed that the blame is directed at myself when I’ve done nothing differently. So this is where we part company. Your app is 💩.
Useless Web Site
Its their WebSite!! It constantly shuts itself down after you are trying finalise a transaction. Time and time again.
After 3 or 4 times of going back and redoing your selections, you just give up. Usless!!! I hate having to give 1 star!

Resposta da The Lott
The app isnt working properly while…
The app isnt working properly while selecting a ticket it wont show only says error try again later

Resposta da The Lott
Set For Life Promotion in NSW
What's the point of running a $200,000 Set for Life Promotion if NO ONE wins it throughout the promotion period. It just feels like a case or instance of false advertising.

Resposta da The Lott
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







