The Luxury Bed Company Avaliações 

1.015
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

To be honest I probably wouldn't have visited this company with it not being a high street name but my son and his fiance were raving about the service and the quality of the bed they got, brilliant v... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really helpful customer service, the lady who helped me pick me bed in the show room was really knowledgeable and helped us come to a decision which suited our needs best. Couldn’t recommend more this... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with the bed company, and Leanna was absolutely brilliant throughout. She was friendly, helpful, professional, and very knowledgeable, making the whole experience easy and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a great experience in store today. Dealt with Joe who was very helpful and knowledgeable. Would highly recommend a visit, great selection of beds of a very high quality.

A empresa respondeu

Detalhes da empresa

  1. Loja de Camas

Informação fornecida por fontes externas variadas

Welcome to The Luxury Bed Company. We are furniture experts specialising in beds and sofas. With an incredible range of choice all our products can be customised to your liking with a huge range of fabric choices.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(1.015)

68 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing quality

Amazing quality ,Megan has been very helpful and great customer service. Just ordered our 2nd bed

4 de dezembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you for your review Harshini! We really appreciate you ordering another bed with us.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I have had samples and just ordered my first bed! Meg has been so attentive to all my queries, providing prompt and accurate responses! Very excited for my custom bed now.

28 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Thank you for your five star review Serina! We can't wait for you to receive your bed.

Thanks Meg x

Avaliado com 5 de um total de 5 estrelas

Great customer service !!

Great customer service !!! Joe is always helpful and excellent at his job!!! I can’t recommend him highly emough !!! Simply brilliant! 😊

28 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Hello Tatiana, thank you so much for your kind words it really does make a difference

Avaliado com 5 de um total de 5 estrelas

Every bed needed to see

Every thing in beds need to see very good

27 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Hello Rita, thank you for your review it does make an impact! thank you again

Avaliado com 5 de um total de 5 estrelas

Thank you Megan

I have been back and forth on messages as there were so many beautiful beds to choose from and was unsure which fabric and colour to go for but eventually I made my decision and purchased my new bed along with various swatches. thanks so much for your help Megan you have been so patient and your advice has been spot on 😊
I have followed your page on Instagram for a while and so excited to finally buy one of your beds. Roll on the next 8-10 weeks as I can’t wait for it to arrive. Thank you again

23 de novembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you for your lovely review Claire! We really appreciate you placing an order with us!

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

They respond to my questions promptly

They respond to my questions promptly. Always kind, professional & very helpful!

1 de novembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you for your five star review Rena, we really appreciate your feedback.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Honestly the best bed company around

Honestly the best bed company around. I'm on my 2nd bed now from them and I love it. The quality is outstanding , the service is 5 star and they even come make it up for you and take the rubbish ☺️

Roll on my next bed hehe! Thanks again team LBC xx

13 de novembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you so much for your review Yasmin, your new bed looks amazing! We really appreciate your feedback.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Luxury beds with a luxury customer…

Luxury beds with a luxury customer service!!
We purchased our master bedroom bed from this company 4 years ago and I remember clearly that I had so many questions prior to buying; I reached out via instagram and the team responded very quickly and were very attentive. The bed itself is beautiful, strong and sturdy. Still absolutely perfect 4yrs on! The under bed storage is also so useful!
I messaged very recently to ask about a day bed I was interested in and again; the response time was super quick and my questions answered thoroughly. I highly recommend this company for the brilliant service and quality of the products!

9 de novembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you so much for leaving us a review Leila! We really appreciate your feedback!

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Lily bed with lift up storage

I purchased the kingsize lily bed with under bed storage, it is absolutely beautiful, so luxurious. I opted for the celebration 1000 mattress which is the comfiest bed I’ve ever had. I bought 3 additional mattresses of the same and cannot recommend enough. The staff I dealt with went above and beyond to meet my usual last minute style. Would use again!

3 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Thanks for your five star review Tamsen, we really appreciate you taking the time to leave us a review.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Recieved my bed couple days ago the two…

Recieved my bed couple days ago the two men that fitted the bed were very friendly. The bed fitted perfect in my room it’s absolutely stunning love the how the headboard touches the ceiling its beautiful fabric and the mattress was fab quality too very comfortable bed would highly recommend this company xx

6 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Thank you for leaving us a review Lorraine, we really appreciate your great feedback.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

We went in to luxury bed company to…

We went in to luxury bed company to have a browse and ended up buying multiple beds. Megan who served us was extremely friendly & helpful, she was super patient and attentive. Thank you so much for all your help. Your beds are amazing quality and beautiful, we look forward to receiving our order soon.

Salma

9 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Thank you so much for your review Salma, it was great to meet you! We really appreciate you popping down to the showroom.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Joe was fantastic from start to finish…

Joe was fantastic from start to finish his advice and attention to detail throughout our purchase was great. He was very patient when we couldn’t decide on style and colour as there was soo much choice! Thanks Joe Will definitely return again.

6 de novembro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Hello The Bowens, amazing words i shall make sure to pass these onto Joe thank you for taking the time to leave us some feed back it is massively appreciated

Avaliado com 5 de um total de 5 estrelas

Had several questions to ask before…

Had several questions to ask before placing an order Megan has been really helpful and replied back straight away. Thanks Megan.
Mark

3 de novembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thanks for your five star review Mark! I'm really glad I could help you with the order.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service

We recieved the most beautiful princess bed for our daughter. Exceptional customer service! We are beyond impressed. And we will definitely be using you guys again in the future. Support small and local businesses!

1 de novembro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thanks so much for your lovely review Danielle. We are so pleased you love your daughters new bed. If you need anything in the future you know where we are.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

They always have great discounts and…

They always have great discounts and the quality is superb 👌 this is my second purchase the bed I bought 1st is to die for its amazing and the settee I've just purchased will no doubt be top quality

30 de outubro de 2023
Avaliação não solicitada
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Resposta da The Luxury Bed Company

Thank you for being a loyal returning customer, we love to hear this and as always if you need anything give us a shout :)

Thanks
Leanna

Avaliado com 5 de um total de 5 estrelas

Looking forward to receiving are second…

Looking forward to receiving are second bed with these guys. Great service so far. Excellent service on are last order Hoping to have the bed In time for Christmas 🤞🏼

27 de outubro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you for your five star review Ashley, we really appreciate you ordering with us again.

Many thanks
Meg

Avaliado com 5 de um total de 5 estrelas

I purchased a bed a few weeks ago and…

I purchased a bed a few weeks ago and so far the experience has been great! Everyone that I have dealt with has been friendly and eager to assist with my questions. Leanna has been working with me to get my order finalized and she is very professional and helpful. Can’t wait to get our bed!

25 de outubro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

We are super excited for you to receive your bed! Thank you so much for sharing your experience and leaving us a review :)

Many thanks
Leanna

Avaliado com 5 de um total de 5 estrelas

Just wow 🤩 got my master bedroom bed…

Just wow 🤩 got my master bedroom bed wanted something a bit extra and. Different so many designs and fabrics for choice and the team helped me pick and design my dream bed they just so helpful and know exactly wat was going to look best couldn’t recommend enough.
From start of ordering to delivery so helpful thanks again The luxury bed company

5 de outubro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you Debbie, we really appreciate your kind words and can't wait for you to receive your bed for your master bedroom :D

Thanks, Leanna

Avaliado com 5 de um total de 5 estrelas

Great company

I had a great experience. Leanna was very professional, friendly and efficient. She is a great credit to the company team.

14 de outubro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you so much i really appreciate your kind words and sharing your experience :)

Thanks again,
Leanna

Avaliado com 5 de um total de 5 estrelas

3 new beds

Ordered 3 beds for our new house and couldn't have picked a better company to get them from.
Service is exceptional. Beds are beautiful. Delivered and built with no problems. I am in the process of ordering another bed for my loft space which will be unique headboard and the team are super helpful in making that process stress free. Especially fact I'm based miles away. Highly recommend.

18 de outubro de 2023
Avaliação não solicitada
logotipo da The Luxury Bed Company

Resposta da The Luxury Bed Company

Thank you so much for leaving us a review Laura, its great to hear your feedback! All three of your beds look great.

Many thanks
Meg

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