Merchlist helped us find exactly what we needed for our corporate gifting. Their customer service is exceptional, guiding us through every step of the process and ensuring the products met our brand s... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
They made the whole process so easy from start to finish. I placed an online order and everything arrived quickly without any issues. The communication was clear and friendly, and I truly appreciated... Ver mais
I wanted to update my previous experience because great customer service deserves recognition. When I first received my custom mug, it arrived broken. I contacted Merchlist, and although I was... Ver mais
We placed an order for some AirTags. The communication with the supplier was very good and fast. The delivery (even if a small delay) was also uncomplicated and the supplier shows flexibility. The... Ver mais
Detalhes da empresa
- Fornecedor de produtos promocionais
- Fornecedor de Brindes
- Loja de Camisetas Personalizadas
- Loja de artigos promocionais
- Loja de uniformes
Escrito pela empresa
Merchlist is the leading provider of custom-branded merchandise, uniforms, promotional products and corporate gifts in the UAE, Saudi Arabia and Rest of the Middle East. Our online platform offers a convenient way to create personalized products such as t-shirts, uniforms, caps, bags, promotional products and more!
Informações de contato
in5 Design, Dubai Design District, 4912, Dubai, Emirados Árabes Unidos
- +971582242212
- team@themerchlist.com
- themerchlist.com
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order came with misprint colors, support not answering
Took them 2 weeks to send the order. After receiving the order most items were misprinted, they even printed color as pink. 2 days now trying to reach them they see my messages and dont respond. This is ridiculous approach. stay away
Super Poor Quality Stuffs
Merchlist
I paid for a premium product category AED 120 almost for a jacket from their website and what I got is even not one time use. Just buy, get delivery and straight throw in garbage.
The jacket material quality is so bad and worst that even use and throws materials are 100 times better.
Never trust online orders so easily, whatever these companies does marketing always check first quality.
I am not going to buy anything in future and will place my experience everywhere so others not come in their marketing traps.
My order no: 234748
For the Merchlist Team
I have shared the videos also
Here is the following output from them, and handling customer feedback:
I want future customers to be aware of how Merchlist handles genuine feedback.
After receiving uniforms that were far below the promised “premium” quality, I shared an honest review with photos and videos so others could see the reality.
Instead of addressing the issue or improving their service, the company immediately contacted me and tried to get the review removed by offering benefits.
Their priority was not customer satisfaction it was to hide the truth from the public.
This shows how some businesses operate:
protecting their image instead of fixing the problem, pressuring customers to delete honest feedback, and putting their own interests above transparency.
My purpose in writing this is simple:
To make sure the public knows how companies sometimes try to cover up genuine issues rather than solve them. Everyone deserves clear, truthful information before buying.
Avoid! Especially in the UK
If you are in the UK do not use this company. They quoted £56 for delivery when I placed the order and then they tried to charge £308 a month later when I chased for an update. I have asked them to cancel the order and they have stopped responding. I have now handed this matter over to my bank to resolve. See screengrab.
Sales Team will write you a single…
Sales Team will write you a single message and let you wait the whole day then without an answer.
I said its urgent and just wanted to know if they can deliver it on time.
Now i wasted one full day and have to search for someone else to do this job.
Their customer service give fake information
Their customer service is misleading and not responsive.
They don't care about their customers, just replying once in a blue moon and giving fake discount promises that never came true.
Plus, the extremely overpriced items.
That was an extremely bad business experience.
Loved it🤩🤩🤩🤩
The only company who kept the promise …
The only company who kept the promise in quality, on time delivery and the customer service beyond expected ! Kudos to Anoup for the incredible service !
Best quality
Did my art work and posted on website the final results were amazing and the quality was best! It’s good that they have options to select.
Great for custom products
Great for custom products - highly recommended
Good quality and design
Order & Delivery do not match
Disappointed with the quality of t-shirts delivered. The design and color do not match what was reflected at the time of ordering. Their customer service has been unresponsive to our concerns, making this a very poor experience.
Hopegarments.ae Approves This Big Time! :D
As the owner of hopegarments.ae, a UAE based clothing brand, I'm happy and pleased to say Merchlist are our partners, excellent quality for an amazing catalogue, and more importantly, fantastic support round the clock, specifically Sarah and Jewel from the support team, the entire team is remarkable, but Sarah and Jewel were very patient and helpful throughout a 6 month period of brand building and products' testing, shout out to them and Merchlist!
Professionalism and Quality
Mr Pepe and Norie were brilliant with my request. Attention to details, confirming every single detail before production, to make sure it meets all expectations. Thanks also to Anoop, making last minute requests possible.
Product Quality is Good
Product quality is Good and delivered on Time
Everything is perfect from customer’s…
Everything is perfect from customer’s service, art print quality, fabric quality all good definitely recommend buying again from Merchlist
Great work
Great work. Really done a good job with everything.
we need it fast
we need it fast, they did it fast, love the tshirt, hopefully will have thinner material or more washed and vintage material in the future
helpful staffs
though u will create ur own design online, they will reach out to u if in any case u need assistance until they have finished ur item and will show it 2u for final approval.. got mine in exact size & appearance I wanted it to be.. 👍🏻😍
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