I wanted to move my cash ISA to the Nottingham as I already had a savings account there and was happy being able to go into a branch.After a couple of issues (by my existing account holder) the proce... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy to Navigate to the account type wanted. Signing up was no more challenging than for any other UK savings account. The rate offered for easy access was competitive hence I went for it! Once d... Ver mais
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The staff were so helpful.i recently broke my leg and could not physically get into the branch. Staff explained everything and sent appropriate paperwork. I was able to sort everything on the phone. E... Ver mais
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Always very helpful by phone and in person. Love the fact one deals with people, not wretched computers and online hassle. Traditional service that feels safe in this unhealthy world of scamming & fr... Ver mais
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Detalhes da empresa
Sobre Nottingham Building Society
Escrito pela empresa
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Informações de contato
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Reino Unido
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,8
Excelente
6 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have already completed a survey by…
I have already completed a survey by telephone.
1 de maio de 2026
Resposta da Nottingham Building Society
Hi June,
Thank you for taking the time to leave a review, and for already sharing your feedback through the telephone survey as well, we really appreciate it.
It’s great to hear from you, and we’re grateful you’ve taken the time to share your experience with us.
Holly Customer Team
Beware that account maturity date is…
Beware that account maturity date is not the date you think it is.
Whatever your account maturity date is they count this until Midnight that day, you can then only issue instructions to withdraw the following day and then wait at least 1 working day. In my case matured on Thursday 30th April, issued withdrawl on Friday 1st May and wont see my money until Tuesday 5th May at the earliest (because of a bank holiday).
It's 2026, not 1976 - get with the times, every other company can manage to process withdrawals at weekends and on bank holidays.
30 de abril de 2026
Avaliação não solicitada
Resposta da Nottingham Building Society
Hi Dean,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and appreciate how frustrating this must have been, especially when you were expecting access to your funds sooner.
While our factsheets do set out how maturity works, we understand that this may not always align with expectations, particularly when timings fall around non-working days.
We’ve taken this feedback on board and have made improvements to help reduce this kind of impact in future.
We’re really sorry again for any inconvenience caused in your case and appreciate you bringing this to our attention.
Holly Customer Team
Resposta da Nottingham Building Society
Hi Ronald,
Thank you so much for your kind feedback. Putting our customers first is always our priority, so it’s wonderful to hear you received great service.
Holly Customer Team
Tip top as always.
Great service from Martin and Pam at the Sutton branch while dealing with my request. Always done with efficiency and a smile, all of the staff are the same, it's a great place to do business.
14 de abril de 2026
Resposta da Nottingham Building Society
Hi Christopher,
Thank you so much for your kind feedback. I’m delighted to hear that our Sutton branch provided you with such great service. It’s wonderful to know the team made your experience, we’ll be sure to share your comments with them.
Holly Customer Team
Resposta da Nottingham Building Society
Hi Derrick,
Thank you for your feedback! I’m really pleased to hear that booking your appointment in advance was quick and easy. We appreciate you choosing us and look forward to seeing you again
Holly Customer Team
you made it easy for me to renew my…
you made it easy for me to renew my wife's isa once it had matured.
24 de abril de 2026
Resposta da Nottingham Building Society
Hi Clive, Thank you so much for your kind feedback. I’m really pleased to hear that the renewal process was straightforward and easy to complete. Making things simple and hassle-free for our customers is exactly what we aim to do!
Holly Customer Team
Resposta da Nottingham Building Society
Hi Paul, Thank you for your kind feedback! 😊 We’re really pleased to hear you found our team friendly, helpful, and truly local. Providing a personal service close to our community is something we’re very proud of.
Holly Customer Team
Having a branch in town
Having a branch in town, a contact telephone number for an online problem and best of all dealing with real humans that spoke clearly, were helpful and polite... what more could a customer want :)
23 de abril de 2026
Resposta da Nottingham Building Society
Thank you so much for your kind words! 😊 We’re delighted to hear you appreciated having a local branch, easy contact, and friendly support from real people. That’s exactly the experience we aim to deliver, so your feedback truly means a lot to us.
Holly Customer Team
Issues to be aware of when using ONLINE accounts.
Issues to be aware of. Once you save money with them online they refuse to let you get all your money out by transferring to your nominated account. I asked via an online message for the accounts to be closed but they later say it must be done by us, however it isn't clear how. Eventually I got a call back, after I called up for help, from a helpful Branch Manager to take me through it. I have sight issues and need things to be clear, so "click on more twice" is not something obvious !!
28 de abril de 2026
Avaliação não solicitada
Resposta da Nottingham Building Society
Hi Brian , thank you for sharing your experience. I’m sorry that withdrawing your funds and closing the account wasn’t clear or accessible, particularly given your sight issues. That’s not the experience we want, and we appreciate you highlighting it so we can improve.
I’m glad our Branch Manager was able to help in the end, though it shouldn’t have been that difficult. Thanks again for taking the time to let us know, I understand we are now looking into this more formally for you.
Kind regards,
Sharon
Always helpful & efficient
I went in to open a new savings account & as before the staff were, excellent!
polite, helpful, informative & efficient.
that is why I have have been saving with then for over a decade.
30 de abril de 2026
Resposta da Nottingham Building Society
Hi Jose,
We're happy to hear that your experience opening a new savings account was excellent! We appreciate your kind words regarding our staff's politeness, helpfulness, and efficiency. Thank you for saving with us for over a decade.
Holly Customer Team
Both Sev and Emma were excellent..they…
Both Sev and Emma were excellent..they were above and beyond all i expected. They directed me to the solicitor and then helped when I returned. Thank you guys
28 de abril de 2026
Avaliação não solicitada
Resposta da Nottingham Building Society
Hi Graham,
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team members could provide excellent support and guidance during your visit.
Holly Customer Team
Friendly staff
Friendly staff, and very efficient. Pleasure to do business with them .
27 de abril de 2026
Resposta da Nottingham Building Society
Hi Stewart,
We appreciate you taking the time to share your positive experience. We're so glad to hear that our staff were friendly and efficient for you.
Holly Customer Team
Tailored information
We are considered as very important, listening to us and giving advice based on our requirements.
27 de abril de 2026
Resposta da Nottingham Building Society
Hi Anthony,
We're happy to hear that you feel valued and listened to, and that our advice met your needs. Thank you for sharing your positive experience with us!
Holly Customer Team
Professional knowledge.
The experience and knowledge on products available to me at the time of my visit.
24 de abril de 2026
Resposta da Nottingham Building Society
Hi Anita,
We're glad you found our team's product knowledge helpful during your visit. Thank you for sharing your positive experience with us; we appreciate it!
Holly Customer Team
Resposta da Nottingham Building Society
Hi Maureen,
We appreciate your kind words! We're so glad you found our communication helpful and our team friendly. Thanks for the review.
Holly Customer Team
Very helpful and welcoming staff
22 de abril de 2026
Resposta da Nottingham Building Society
Hi Steven,
We appreciate your feedback; we're so glad our staff were helpful and welcoming, making your experience positive! Thanks for your review.
Holly Customer Team
All staff i dealt with were very…
All staff i dealt with were very competent and friendly. Everything has gone smoothly and the interest rates are much better here than other places.
22 de abril de 2026
Resposta da Nottingham Building Society
Hi Glenn,
We appreciate your feedback! We're happy to hear that you found our staff competent and friendly and that everything went smoothly. We're also glad our interest rates are better than others.
Holly Customer Team
Olivia was super helpful and patient…
Olivia was super helpful and patient with an elderly customer. Great addition to the team.
Please ensure this feeds back to Olivia and the team. Jade special mention.
It is so so important to maintain the high street presence especially for the older clients.
Keep up the good work. Look forward to seeing you all again.
Kind regards DE Mensforth
29 de abril de 2026
Avaliação não solicitada
Resposta da Nottingham Building Society
Hi Steve,
We appreciate your kind words! We're happy to hear that the service was helpful and patient. We'll pass along your compliments to the team, with a special mention for Jade. We look forward to your next visit.
Holly Customer Team
Very knowledgeable and helpful
9 de abril de 2026
Resposta da Nottingham Building Society
Hi Melvyn,
We appreciate your kind words; we're so glad you found our team knowledgeable and helpful! Thanks for your review.
Holly Customer Team
Always ready to help very polite and…
Always ready to help very polite and caring staff and have lots of time for you.
20 de abril de 2026
Resposta da Nottingham Building Society
Hi David,
Thank you so much for your kind feedback. We’re really pleased to hear our team were polite, caring, and always ready to help.
Holly Customer Team
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