I am pleased with my bed it is as shown on the site. It was well packed arrived in 4 boxes with instructions ( there are also instructions and video on site). It took me an hour to assemble by myself.... Ver mais
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Veja o que dizem as avaliações
Purchased a bed and mattress, and delighted with the quality of both. Store staff were very helpful about scheduling the delivery to suit us - redecorating and recarpeting so we couldn't have the... Ver mais
Arranging delivery of the bed was fairly straightforward and the delivery service was good. Assembly was not as straightforward as indicated in the literature. The spanner provided was flimsy and th... Ver mais
I needed my bed frame to be delivered on a certain date, as a result the young lady I spoke to arranged with the delivery company to ensure delivery would be on or by the specified date. I was ca... Ver mais
Detalhes da empresa
- Loja de Camas
- Loja de Móveis para Quartos
- Fábrica de Móveis
- Fabricante de Móveis
- Loja de Móveis
- Loja de colchões
Sobre The Oak Bed Store
Escrito pela empresa
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Informações de contato
11 Fitzherbert Spur, PO6 1TT, Portsmouth, Reino Unido
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Everything was good
I am pleased with my bed it is as shown on the site. It was well packed arrived in 4 boxes with instructions ( there are also instructions and video on site). It took me an hour to assemble by myself. The quality is good and the bed solid. I had to contact the company before delivery and they rang me back. The only negative thing I can think of is you don't have a certain delivery date until the courier contacts you which I understand is down to logistics.
Best quality of service and product
The bed arrived in perfect condition despite being large and heavy, which was impressive.
The assembly instructions were clear and easy to follow, making the setup straightforward.
The quality of the oak is excellent – very sturdy and well-built.
I would definitely recommend this product to others.
Great customer service
Easy purchasing online. Website easy to navigate. I had an issue with the delivery. Georgie got back to me very quickly, she was very friendly and helpful and got the issue sorted. I am very happy with the service provided and I would buy from The Oak Bedstore again.
Oak Bed Frame
I needed my bed frame to be delivered on a certain date, as a result the young lady I spoke to arranged with the delivery company to ensure delivery would be on or by the specified date. I was called on the delivery date advising the appropriate time of delivery.
The bed frame was delivered as specified. The bed frame came with clear instructions on how to assemble it.
It was easy to assemble, is of good quality and looks great- I am very pleased with it.
I
All good!
Purchased a bed and mattress, and delighted with the quality of both. Store staff were very helpful about scheduling the delivery to suit us - redecorating and recarpeting so we couldn't have the new bed arrive too early!
Customer service was first class, even after purchase when we needed a wee bit of help with assembly.
Highly recommended.
Great company
Great company, great communications and delivery service. Really pleased with my purchase
Nice bed but solid assembly not straightforward
Arranging delivery of the bed was fairly straightforward and the delivery service was good. Assembly was not as straightforward as indicated in the literature. The spanner provided was flimsy and the jaws opened up. To tighten the nuts appropriately required a decent spanner (an adjustable will not fit in the space). Some of the dowels were very loose in the locating holes.
It was difficult to get the drawer sections so fit together well, mainly because holes were not pre-drilled and the screws raised edges of the wood when screwed in. To get a tight fit required disassembly, removing raised areas of wood around the screw holes and predrilling the holes with a 1.5mm drill bit, to about three quarters deep in the wood. The drawers were then solidly assembled.
Once assembled the bed looks good and seems solid
Quality and good service
Georgie in particular, was extremely helpful and patient in dealing with my order and my questions associated with it.
I recommended the company to friends, who have since made a purchase of their own. Again, they are happy customers. Furdeco, the delivery team were also very good.
Great product and communication
Great product and communication. Little issue with delivery but Georgie was fantastic and kept me fully updated
Outstanding quality and Packaging!
Just received my new Oak bed base and I’m absolutely impressed! The craftsmanship is beautiful, but what really stood out was the packaging — incredibly well-thought-out protection that kept every piece safe during delivery. Zero damage, zero stress. Highly recommend! ⭐⭐⭐⭐⭐
Very sturdy
Very sturdy , luxurious bed. Highly recommend. The packing was absolutely great , quick postage ,very good installing instructions. Over all a very good product.
Excellent customer service to help me…
Excellent customer service to help me to get a bed delivered off mainland. I got lots of prompt help and support with queries and choices.
Order came on time and I was very…
Order came on time and I was very satisfied with the product.
Very Pleased
Very pleased with our kingsize bed. Good quality and strong, straight forward assembly for a reasonable price.
Delivery good too.
We recommend The Oak Bed Store if you want a decent bed at a decent price.
Amazing quality and excellent customer…
Amazing quality and excellent customer service. Unfortunately, my dad accidentally dropped his drill on part of the bed, which caused a small chip in the paint. I contacted the customer service team, and they were very helpful—they promptly sent out some touch-up paint.
Cancelling a delivery on the day…
Cancelling a delivery on the day with only “technical issue” as an explanation is not acceptable. I took time off work specifically to be at home, and this has caused unnecessary disruption.
I expect a proper explanation and better respect for customers’ time. This experience has been very disappointing, and it does not reflect well on your service.

Resposta da The Oak Bed Store
Really great customer service
Really great customer service. The bed arrived as promised. We had an issue when assembling it which turned out to be a small fault in the product. I emailed them and Georgie replied within an hour. The issue was resolved to my complete satisfaction.
I'm delighted with the bed and with the responsiveness and courtesy of their customer service when something went wrong.
I purchased a mattress and I am very…
I purchased a mattress and I am very impressed by the quality.
I've already recommended them to my sister who is looking for a bed and mattress.
Lovely people too.
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