The Partnership Avaliações 

3.002
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Too Slow - not the solicitor you wish All documents were sent to Kirby Giddens on 28th Aug & 11th Sep, landlord certificate was sent on 2nd Oct. Chasing day after day, the buyer paying rent,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent and highly professional service. We are grateful to our solicitors and legal assistants here for their help which has made our sale and purchase very smooth. Their Client Portal is especiall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I used The partnership , Guildford branch, when I sold my house and bought a property and they were exceptionally efficient and provided a really good service. I always received answers to questions v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well what can I say I have never found a solicitor this good. Right from the start we were contacted immediately put onto their portal and informed immediately on every issue. This system that they ha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades
  2. também em
  3. Advogado
  4. Advogado imobiliário
  5. Escritório de Advocacia
  6. Serviços de advocacia

Sobre The Partnership

Escrito pela empresa

Our fresh approach to conveyancing combines our unique technology with well-trained staff and a commitment to brilliant service.

We’re transparent
We charge a flat rate on transactions whether they are sale, purchase, leasehold, freehold, cash, or mortgage.

Fully supported staff
We only employ full-time lawyers and assistants who focus purely on property giving us the ability to move transactions through more quickly and therefore, with a much higher success rate.

The Latest Technology
Technology underpins our business. Our custom built system gives everyone immediate access to case details. This is key to our unsurpassed responsiveness & accuracy.

With our unique approach to availability and accountability, both our clients and referrers avoid the stresses normally associated with property transactions.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.002)

187 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Really tight timetable

Really tight timetable. Efficient, helpful, to the point.
My only very minor suggestion would be more welcoming upfront - we asked for a tight timetable, knowing it was tricky & were told No. But you got there anyway!
I’m a repeat client & think the way you do it in very smart

21 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you had a great experience working with us. Regarding our timelines, we do tend to err on the side of caution, as our average exchange is between 10-14 weeks. However, we always work to get everything over the line as quickly as we can for our clients, and we're so glad we were able to meet your expectations!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Freehold purchase - first time buyer

Buddhima and Alice were very helpful in completing my transaction quickly and smoothly. They were always available to take my calls and kept email correspondence concise and focused, which allowed me to concentrate on the key areas, such as indemnities. They also dealt promptly with other enquiries - for example, the inclusion of certain furnishings - so I only needed to share my view and they handled the rest.

17 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind review! We're glad to hear you had a great experience working with us, and that we were able to keep you updated throughout the process!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 2 de um total de 5 estrelas

The Partnership - slow progressing enquiries

The Partnership app is great for having everything in one place.

Where they let us down was in their slowness to respond to enquiries, even when our buyer was also using The Partnership. So at critical times it relied on our Estste agent constantly chasing to ensure progress.

Even then there were aspects of the transactions (i.e. house contents not included in the sale where we were asking for money, where there was never any resolution).

1 de outubro de 2025
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Resposta da The Partnership

Thank you for taking the time to leave feedback. We apologise for any delays or issues caused. I understand that your file is currently going through our complaints procedure, so we will investigate further and find a solution.

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! Very smart and easy platform to use!

20 de novembro de 2025
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Resposta da The Partnership

Thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that you enjoyed using our secure portal!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

The service they have is excellent

The service they have is excellent, you send an enquiry you will be answered quickly, all the file are organised and dated.

7 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you had a great experience working with us, and that we were able to keep you updated efficiently!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

CONVEYANCING

From start to finish, the whole process went really smoothly. All the employees communicated well, both through the portal plus on the telephone and explained the process in straight forward language. They were all very helpful and pleasant to deal with.

7 de novembro de 2025
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Resposta da The Partnership

Thank you for leaving a kind review! We're so glad to hear that you had a great experience working with us, and that you found the portal to be particularly helpful!

Please don't hesitate to get in touch if we can help again in the future.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 2 de um total de 5 estrelas

Could have been better

We found having to do everything via the app clunky and impersonal. We could speak to people on the phone or email but when we emailed documents we were told they had to go via the app. The fees we had paid for our initial sale that fell through we felt were not clearly recorded to move across to the sale that subsequently completed leading to a lot of confusion. Some fees were incorrectly double counted and we had to ask for them to be reimbursed which they were.
In a positive note our questions were responded to quickly and once we got used to the app it became easier.

21 de novembro de 2025
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Resposta da The Partnership

Thank you for taking the time to leave us a review. We apologise if anything seemed impersonal, and for any confusion surrounding fees. Our reason for needing files through our portal is that emails can be quite insecure, and we want to ensure your security in sharing sensitive information.

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Highly recommend

The platform was easy to use and good for understanding the process and timeline.

14 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you had a great experience working with us, and that our portal was particularly useful!

Please don't hesitate to get in touch if we can help further!

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

The Partnership; The Best Conveyancers

Makya, Ronnie, Sophie and Gero have all been absolutely amazing in enabling us to buy our house. They gave us regular updates and were so professional throughout. The Partnerships Portal is great. Anytime I called, Makya always knew exactly what was happening and what was needed. I would recommend them to anyone looking for an excellent Conveyancer

10 de novembro de 2025
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Resposta da The Partnership

Patricia, thank you for the kind review! We're so glad to hear you had a great experience working with our team, and that we were able to keep you well informed throughout!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Professional service

Professional service, always answered emails promptly and kept us informed throughout. Very efficient and great value for the service they gave.

12 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you had a great experience working with us, and that we were able to keep you updated throughout the process!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 3 de um total de 5 estrelas

I did not like the portal system or the…

I did not like the portal system or the reliance on special deliveries and would have preferred more direct communication by email with your staff. The weekly updates were not always sent on a weekly basis, and some of the requests were confusing to someone like me who is not used to dealing with such matters. And finally, to send a message through the portal on the day before completion to request the TR1 forms by special delivery when they had been sent a few weeks previously to your office was careless.

7 de novembro de 2025
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Resposta da The Partnership

Thank you for taking the time to leave us a review. We don't communicate via email after instruction as the security risk is too high, so we prefer to use our secure portal in order to protect you and all of our clients! We apologise for any delays on weekly updates and requests and we will take this feedback onboard.

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

I was really impressed with The Partnership.

I was really impressed with The Partnership. I am unable to get to a solicitor due to health reasons so I needed a reliable online provider and I'm glad I chose The Partnership. They were extremely efficient and informative all the way through. Thoroughly recommended!

11 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you had a great experience working with us, and that we were able to be an accessible option for you!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!!

Honestly a top experience working with the partnership team purchasing my first property in the UK. The team were extremely attentive, always available to speak and give an update and I always had a latest view on work ongoing. Would highly recommend working with the team!

10 de novembro de 2025
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Resposta da The Partnership

Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to guide you through the process!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Selling a property can be stressful........
However 'The Partnership' as recommended by our Estate Agents Bournes, offered a fantastic service.
They 'held our hand' from start to finish, with phone calls from real people when required.
In addition, they provided a weekly update via their online portal, so we knew what was happening.
Fees agreed beforehand, and kept to, with no surprises.
Can't recommend them highly enough.

31 de outubro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you had a great experience working with us, and that everyone you dealt with was able to support you throughout the process!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Immensely helpful, fully transparent, exemplary service. Five stars all round!

The Partnership have been absolutely fantastic throughout the whole house selling / purchasing process. Jayraj, Alex and Megan have been so communicative and helpful and response times were impressively quick! The status pie chart is a fantastically helpful tool; in fact the whole portal system is brilliant and made everything very transparent and clear. We’ve already recommended The Partnership to friends and family, and will continue to do so. Cannot fault the experience at all. Thank you all so much!

3 de novembro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're so glad to hear you had a great experience working with us, and that we were able to keep you up to date throughout the transaction!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 4 de um total de 5 estrelas

Overall great, though some miscommunication occurred

The company is professional with a well organised communication portal, and I felt supported throughout my transaction. However, there were a few lapses: the lawyer handling my case missed some follow-ups and once misstated the source-of-funds requirements, which caused unnecessary stress. I would use the company again, but clearer communication focused on my enquiries would be a welcome improvement.

3 de novembro de 2025
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Resposta da The Partnership

Thank you for the review! We're glad to hear that you felt supported throughout your transaction. However, we apologise for any miscommunication. I will ensure the feedback makes it back to the team so that we can improve on this.

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

We have used The Partnership for 3…

We have used The Partnership for 3 house purchases/sales now and have always been impressed. They stood out in comparison to the other solicitors in the chain, and were communicative and highly efficient in processing the legalities of the purchase and sale.

30 de outubro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you have had some great experiences working with us, and that we have been able to support you throughout your files with us!

Please don't hesitate to get in touch if we can help again in the future.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 2 de um total de 5 estrelas

Frustrating process, poor communication and outdated portal

We were first-time buyers and our purchase fell through. The property had serious problems, but the process with The Partnership was frustrating.

We felt we had to be the ones to spot all the risks. When we asked for clear advice on complex legal issues (like a missing Wayleave Agreement), we got definitions, not a real explanation of what it meant for us. We had to push constantly.

They gave us wrong information that hurt our negotiations. We were told indemnity insurance for a Party Wall issue wasn't available, so we argued that point with the seller. Weeks later, a quote for that exact policy just silently appeared from them. It made us look foolish. They also ignored some specific questions we asked.

The whole thing was slow. They sent enquiries rarely and in big batches, which dragged the process out for months and made the seller think we were messing them around. The client portal is outdated, clunky, and makes tracking difficult.

While we avoided buying a problematic property, it felt largely due to our own diligence, not the firm's proactive guidance. The service lacked clear advice, accuracy, and efficiency.

1 de novembro de 2025
Avaliação não solicitada
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Resposta da The Partnership

Thank you for taking the time to leave us a review. We apologise for any issues caused. We can assure that we do take all due diligence we can, but we do apologise if this didn't come through this time.

Please don't hesitate to get in touch if we can help again in the future.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish…

Excellent service from start to finish second time round of using the partnership and Liam and Katie were absolutely fantastic.,
Highly recommended and was kept informed about everything and updated information all the time ..
Thank you you making my house move so great !!!

22 de outubro de 2025
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Resposta da The Partnership

Thank you for the kind words! We're glad to hear you've had a great experience working with us, and that we were able to keep you updated throughout the process!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

Avaliado com 5 de um total de 5 estrelas

A professional and personal service

We were impressed with the online dashboard and area that kept track of where we were and what was still outstanding. We were also impressed with the quick responses to any questions we had, and the professionalism with which the whole process was handled.

27 de outubro de 2025
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Resposta da The Partnership

Thank you for the kind review! We're so glad to hear you had a great experience working with us, and that you enjoyed using our Portal!

Please don't hesitate to get in touch if we can help further.

Jamie-Ann Rogers, Marketing Assistant

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