The Perfume Shop - Bluewater 59 Avaliações 

269
O TrustScore é 5 de um total de 5

5,0

UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Elizabeth from Bluewater store, was very helpful, lots of information on all the different aftershaves and what scents are in them. Very helpful for my son who has just started to wear aftershaves. Ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Myself and my 7 years old son visited the Perfume Shop Bluewater to collect an order. It was so lovely with the exceptional customer service that we received by Mia. She's very professional and cool,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Produtos de Beleza
  3. Fornecedor de Cosméticos e Perfumes
  4. Loja de Cosméticos
  5. Fornecedor de Fragrâncias e Aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Reino Unido

5,0

Excelente

O TrustScore é 5 de um total de 5

269 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(269)

34.937 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Kelly at the Bluewater store

Kelly at the Bluewater store was so charming and interested and went to a great deal of effort to find a perfume with similar notes to one that has been discontinued in the UK. I am so grateful to her and she was also very kind to my 8yr old granddaughter.

2 de setembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

We're so happy to hear that you had such a positive experience. It's wonderful that our team member was so helpful in finding a suitable replacement and kind to your granddaughter. We appreciate you taking the time to share your feedback!

Jasmyn
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Amazing service a Bluewater!

My boyfriend went in looking for and me and him have very different preferences. Omario was serving us and helped us find a fragrance we both liked. He was so helpful that I ended up looking for myself. I told Omario what I like and what I’ve tried and he showed me some amazing recommendations. Went over and above to help us. Couldn’t ask for better help!

30 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

Thanks for your review. We appreciate that you took the time to share your experience. We are so glad to hear that you found a fragrance you both liked and that our team member was able to assist you so well.

Kind regards,
Jasmyn
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Omario’s excellent customer service

I had a truly exceptional experience at the Bluewater store today, thanks to Omario. From the moment we walked in, he greeted us warmly and guided us through the entire fragrance selection process with professionalism and genuine enthusiasm. What impressed me most was that Omario is new to the role yet his confidence, product knowledge, and customer-first attitude made it feel like he’d been doing this for years.
He took the time to understand our preferences and introduced us to a range of new fragrances we hadn’t considered before. His recommendations were thoughtful and tailored, and he made the whole experience feel personal and enjoyable. Thank you very much for your help Omario !

30 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

Thanks for your review. We're happy to hear that you had an exceptional experience at the Bluewater store. We appreciate you choosing us and we are grateful for your positive feedback regarding the service you received.

Kind regards,
Jasmyn
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Excellent service!

The service was excellent in the perfume shop today! Michelle and Gina were really helpful with giving me different options and helping me find the fragrance I was after! I will definitely be returning!

26 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

We appreciate your review and are so glad to hear about the great assistance you received in finding your fragrance. Thank you for shopping with us, and we look forward to your return.

Kind regards,
Jasmyn
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

We visited the Bluewater store today…

We visited the Bluewater store today and were overwhelmed by the young lady who served us. She was very helpful and pleasant and made our shopping trip an absolute pleasure. It’s a pity more sales staff are not like her. I was so impressed, that I asked her her name, which is Tumi, so that I could write a review concerning our experience.

26 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

We're happy to hear that your visit to the Bluewater store was such a pleasure. It's great to know that a staff member made your shopping trip so enjoyable. We appreciate you taking the time to share your positive experience.

Kind regards,
Jasmyn
The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Barbara was very helpful

Barbara was very helpful, went above and beyond, wrapped my gift (40th anniversary present) way beyond what I had expected

23 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Avaliado com 5 de um total de 5 estrelas

Manisha @ Blue Water was very helpful…

Manisha @ Blue Water was very helpful and patient whilst we tested loads of fragrances.

22 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Avaliado com 5 de um total de 5 estrelas

Perfect engagement very help full from…

Perfect engagement very help full from Barbara in bluewater

16 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly

Very helpful and friendly

16 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Oh my goodness such lovely staff at…

Oh my goodness such lovely staff at Bluewater shopping centre, welcomed as soon as I entered, the girl who served me who’s name I cannot remember, apologies, was so helpful and patient with me, kept me right and recommended a good selection, I did buy a bottle of Boss, it is my favourite, I also met the GM who again was so friendly and welcoming.

12 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Barbara was a great help choosing the right perfume for my wife’s birthday. The wrapping was beautiful too. Thanks a million.

13 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Elizabeth @ B’water was great.

Elizabeth @ B’water was great.

12 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Elizabeth was amazing

Elizabeth was amazing at Bluewater store - so lovely, very knowledgeable and helpful and sweet with my boys. Thank you so much - now my go to store for fragrance :)

12 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

We was at bluewater today and Elizabeth…

We was at bluewater today and Elizabeth helped us out to find a perfect perfume and I am really happy with her service that she provided today

12 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Elizabeth at blue water was very…

Elizabeth at blue water was very helpful. Great services.

8 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Just made a purchase in the Bluewater…

Just made a purchase in the Bluewater shop. Absolutely fantastic customer service from Tomi. A credit to the store. So cheery and happy. Well done and thank you.

6 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review. It's great to hear such a positive experience.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service! Thanks Tomi and Hameedah for being super helpful!

3 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thank you. We appreciate you!

Kind regards,
Sharain

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer service

I visited the store in Bluewater and Mia provided excellent customer service.
She took time to provide a detailed walk through of different offers in store. She was detailed and diligent and was very helpful.

She wrapped the gift with razor sharp precision and the gift looked like a million pounds lol !!!

She is a wrapping ninja 🥷

2 de agosto de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

My daughter and I were shopping for…

My daughter and I were shopping for perfume at Bluewater. Kelly B was so helpful as the one we wanted wasn’t in stock. She logged us into account with a Loyalty card getting us a discount. But her knowledge was outstanding. We couldn’t remember the name but described the bottle and she guessed correctly ! Very helpful. Thank you.

31 de julho de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Bluewater 59

Resposta da The Perfume Shop - Bluewater 59

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

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