Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am. Shout out to t... Ver mais
A empresa respondeu
Unit 27, Charles Street Mall, The Broadway Centre, BD1 1US BRADFORD, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am. Shout out to t... Ver mais
A empresa respondeu
I went in trying to buy a gift for my boyfriends birthday but I was completely unsure where to even start, a lovely woman called Donna came over to help me, showing me various perfumes and letting me... Ver mais
A empresa respondeu
I spoke to Donna before coming down, and she explained the process for gift wrapping after purchase along with some recommendations. I went down to the Broadway shop and the team were ace. Donna, Evie... Ver mais
A empresa respondeu
The in-store service is excellent, but the online ordering process could be improved. The website seems somewhat complicated and could benefit from a redesign. Many items are advertised with free gi... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 27, Charles Street Mall, The Broadway Centre, BD1 1US, BRADFORD, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Laura was amazing. Gave me options. Was relaxed and assuring and I finally made my best decision. I had a good experience and will definitely come back. Thanking Laura for her services

Resposta da The Perfume Shop - Bradford Broadway 327
The perfumes were on sale online at good price. Delivered on time. Happy with my order.

Resposta da The Perfume Shop - Bradford Broadway 327

Resposta da The Perfume Shop - Bradford Broadway 327
I went to the shop in Broadway Bradford today.20 Feb, to buy some perfume for my Grandsons 21st birthday. The ladies who served me were fabulous. Firstly Saffy (the perfume princess) gave me three samples to try and advised to take my time to decide. After having a coffee and continuing to smell the samples I decided on the one I liked best and returned to the shop . I was served by Tia who was also very nice and I also got a discount on my purchase today. Excellent service, very good prices.

Resposta da The Perfume Shop - Bradford Broadway 327
Fast quick delivery perfect gift for my partner

Resposta da The Perfume Shop - Bradford Broadway 327
Great staff and attending to the customer
Politely

Resposta da The Perfume Shop - Bradford Broadway 327
Great customer service. All the staff were very helpful including Danielle. Loved the gift wrapping too. Will definitely be back for more!

Resposta da The Perfume Shop - Bradford Broadway 327
Visited the Bradford Broadway store today, on a quest to find my 13 year old son the perfect first scent for his birthday. Satty was incredibly helpful, and brilliant, amazing customer service, going above and beyond! So great to see my son full beam smiles! Thank you Satty! X

Resposta da The Perfume Shop - Bradford Broadway 327
My experience here is always lovely, warm, and welcoming. Donna is absolutely superb. She is extremely helpful, always has a can do attitude, and no matter the time always puts 100 percent in. There were times where I came just before closing and Donna would still wrap me up a gift. Donna creates the best gift parcels, she puts together the best packages with perfumes, chocolates, teddy bears and samples. Donna is the reason why I always come again and again to the perfume shop!

Resposta da The Perfume Shop - Bradford Broadway 327
Tia from broadway was very friendly and very helpful when it came to my purchase

Resposta da The Perfume Shop - Bradford Broadway 327

Resposta da The Perfume Shop - Bradford Broadway 327
Great choice of products. Very competitive prices. Quick delivery.

Resposta da The Perfume Shop - Bradford Broadway 327
Packing was really bad . When I open the box half perfume was out

Resposta da The Perfume Shop - Bradford Broadway 327

Resposta da The Perfume Shop - Bradford Broadway 327
Donna was amazing served me so quickly and packed my gifts so well! Will always ask her to serve me in the future!

Resposta da The Perfume Shop - Bradford Broadway 327

Resposta da The Perfume Shop - Bradford Broadway 327
I went to the Bradford broadway store and had amazing experience and I would like to thank the staff that help me pick my fragrance for my boyfriend for Christmas I couldn’t be more grateful for the time time the spent with me with their knowledge of the fragrance was amazing.

Resposta da The Perfume Shop - Bradford Broadway 327

Resposta da The Perfume Shop - Bradford Broadway 327
I came into the shop and the staff were very welcoming they showed me items on offer and provided very good customer service. A big thank you to Donna for helping me choose my mums bday gift xx

Resposta da The Perfume Shop - Bradford Broadway 327
Excellent customer service. A special thanks to Donna & Tia!

Resposta da The Perfume Shop - Bradford Broadway 327
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.