The Perfume Shop - Brighton 58 Avaliações 

38
O TrustScore é 5 de um total de 5

4,8

Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Me and my sisters spent ages trying to find the right perfume and Mel at the brighton store was so patience and helpful! She spent time to help us discover the right fragrance. I ended up buying two i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often re... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Produtos de Beleza
  3. Fornecedor de Cosméticos e Perfumes
  4. Loja de Cosméticos
  5. Fornecedor de Fragrâncias e Aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

38 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(38)

34.630 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staff are so lovely

The staff are so lovely. They explain everything and advise me on what's new and help me find the right scent for me. Jess and her staff are always immaculate.

26 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel was very helpful!

Me and my sisters spent ages trying to find the right perfume and Mel at the brighton store was so patience and helpful! She spent time to help us discover the right fragrance. I ended up buying two instead of one. Thanks Mel

10 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Best customer service

Jess, the manager and Tia always treat me the best and so lovely! Always gives me joy to come here! Thank you so much!

10 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel and Josh

Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm normally a one scent at a time person but ended up leaving with TWO! I will return to this specific store in future to buy fragrance providing that these 2 are working!

30 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Great experience with The Perfume shop.

Great experience with The Perfume shop.
And my products arrived on time and they did what they said they would do.

Top Service.

16 de junho de 2026
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

So I’ve had issues with my on line…

So I’ve had issues with my on line orders . I’ve then had to click and collect went into Brighton store in the Mall. I saw Jes’s the store manager and Mel they were absolutely lovely and went over and beyond for me . They are a great asset to the company . Very polite very professional and friendly . Very happy with how they dealt with my issues and helped me . 5stars all the way xx

20 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I always go to perfume shop in Brighton…

I always go to perfume shop in Brighton MEL she is very very nice she always help me she is very polite and friendly...she advice me for what I buy ...also Maria been very nice and helpful..thank you to both ..I am very happy definitely will recommend it

10 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Really good help from Jess, Maria and Hannah

Really good help from Jess, Maria and Hannah! Keep coming back!

12 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Jess is lovely and very helpful xx had…

Jess is lovely and very helpful xx had an amazing time shopping and will definitely buy again ☺️🥰

12 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

The server Mel was so helpful in…

The server Mel was so helpful in helping me find the right scent - she even threw in a couple of samples of a perfume id not heard of before. Will definitely be back!

28 de maio de 2026
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel and Maria were amazing!

Mel and Maria were amazing!

3 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I was served today by Mel and Josh

I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often receive a lovely little gift also with my purchase. I will continue my visit here .

3 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Jess the store manager was so good to…

Jess the store manager was so good to me and my mum❣️❤️❤️

28 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I had an absolute amazing experience at…

I had an absolute amazing experience at The Perfume Shop in Brighton. The staff Jess and Maria were extremely helpful and professional. Provided me with all the support to pick the right perfume.

23 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent customer care attitude.

Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class service received from both of you and the best attitude. It was like shopping with a personal perfume expert. Thanks again, and keep up the good work.
Eva K.

21 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel was very helpful

Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx

30 de abril de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

It's a big thing investing in perfume…

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral, fruity or spice tones. I felt more confident exploring beyond my usual channel no. 5! Thank you for an excellent service!

14 de abril de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel was amazing

Mel was amazing, such a great help!!

14 de março de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was very pleased with the way the transaction was handled and how quick I received my items.

26 de fevereiro de 2026
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais