The Perfume Shop - Brighton 58 Avaliações 29

O TrustScore é 4.5 de um total de 5

4,7

Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The server Mel was so helpful in helping me find the right scent - she even threw in a couple of samples of a perfume id not heard of before. Will definitely be back!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Produtos de Beleza
  3. Fornecedor de Cosméticos e Perfumes
  4. Loja de Cosméticos
  5. Fornecedor de Fragrâncias e Aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The server Mel was so helpful in…

The server Mel was so helpful in helping me find the right scent - she even threw in a couple of samples of a perfume id not heard of before. Will definitely be back!

28 de maio de 2026
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel and Maria were amazing!

Mel and Maria were amazing!

3 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I was served today by Mel and Josh

I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often receive a lovely little gift also with my purchase. I will continue my visit here .

3 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Jess the store manager was so good to…

Jess the store manager was so good to me and my mum❣️❤️❤️

28 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I had an absolute amazing experience at…

I had an absolute amazing experience at The Perfume Shop in Brighton. The staff Jess and Maria were extremely helpful and professional. Provided me with all the support to pick the right perfume.

23 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent customer care attitude.

Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class service received from both of you and the best attitude. It was like shopping with a personal perfume expert. Thanks again, and keep up the good work.
Eva K.

21 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel was very helpful

Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx

30 de abril de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

It's a big thing investing in perfume…

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral, fruity or spice tones. I felt more confident exploring beyond my usual channel no. 5! Thank you for an excellent service!

14 de abril de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Mel was amazing

Mel was amazing, such a great help!!

14 de março de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was very pleased with the way the transaction was handled and how quick I received my items.

26 de fevereiro de 2026
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Great offer on the mini collection

Great offer on the mini collection.

Love it!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Super fast delivery

Super fast delivery. Packaged well will definitely be buying from here again

14 de outubro de 2025
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Lovely staff

Sian is a star! Very helpful and very welcoming. Lovely staff

18 de outubro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Mel was incredibly helpful

Mel was incredibly helpful, suggested many fragrances based on my specific taste, without putting any pressure on me, brilliant. Roman x

10 de outubro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect service i got loads of offers for discounts and promo codes, theres plenty of rewards for returning customers and they have high quality fragrances.

19 de dezembro de 2024
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Marvellous Mel

The lady called Mel is always extremely kind, helpful, calm, friendly, approachable and always multitasking and going above and beyond for her customers. She is an absolute diamond of an asset to your company and one in a million! Thanks Mel coz of you we all keep returning to see your smiley friendly welcoming face and beautiful scented perfumes. Thank you!!!

27 de setembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

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