Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm... Ver mais
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Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB
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Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm... Ver mais
A empresa respondeu
Me and my sisters spent ages trying to find the right perfume and Mel at the brighton store was so patience and helpful! She spent time to help us discover the right fragrance. I ended up buying two i... Ver mais
A empresa respondeu
It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Ver mais
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I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often re... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Reino Unido
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Great offer on the mini collection.
Love it!

Resposta da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58
My Daughter and I love our perfumes and the discounts

Resposta da The Perfume Shop - Brighton 58
Fast efficient service online and very helpful staff at The Perfume shop in Brighton, Churchill Square. Thank you.

Resposta da The Perfume Shop - Brighton 58
Super fast delivery. Packaged well will definitely be buying from here again

Resposta da The Perfume Shop - Brighton 58
Sian is a star! Very helpful and very welcoming. Lovely staff

Resposta da The Perfume Shop - Brighton 58
Mel was incredibly helpful, suggested many fragrances based on my specific taste, without putting any pressure on me, brilliant. Roman x

Resposta da The Perfume Shop - Brighton 58
Perfect service i got loads of offers for discounts and promo codes, theres plenty of rewards for returning customers and they have high quality fragrances.

Resposta da The Perfume Shop - Brighton 58
The lady called Mel is always extremely kind, helpful, calm, friendly, approachable and always multitasking and going above and beyond for her customers. She is an absolute diamond of an asset to your company and one in a million! Thanks Mel coz of you we all keep returning to see your smiley friendly welcoming face and beautiful scented perfumes. Thank you!!!

Resposta da The Perfume Shop - Brighton 58
Mel is an absolute credit to this store!! She was so knowledgeable about the perfumes and so helpful. Fabulous service.

Resposta da The Perfume Shop - Brighton 58
The Assistant in the shop was very helpful and arranged for the perfume I wanted to be delivered to my home address in a larger size than stocked in the shop. The delivery worked very well via Royal Mail and only took a few days.

Resposta da The Perfume Shop - Brighton 58
I received my item in two days it was imperfect condition and was well packaged.so I was well pleased

Resposta da The Perfume Shop - Brighton 58
What a fabulous visit my sister & I had.
We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'.
We were assisted by Siàn...after she finish wrapping a gift for another customer...(excellent wrapping skills, i must say)such a lovely young lady. Confident, knowledgeable, chatty & very helpful.
Siàn is a total asset to you're company & she made our trip to the perfume shop in Brighton Churchill square, a pleasure. Well done Siàn.

Resposta da The Perfume Shop - Brighton 58
Excellent store, fast delivery service, beautiful gifts I got with the perfume I ordered, thank you very much, I will order again
Hight recommendation

Resposta da The Perfume Shop - Brighton 58
As always a great service.The staff in the Brighton store are the best

Resposta da The Perfume Shop - Brighton 58

Resposta da The Perfume Shop - Brighton 58
I went to buy a gift for my friend, Sian (hope I have spelt it right), kindly put the absolute effort and time with patience to run me through couple of options that would be most similar to what I was looking for. She is a STAR. As I was undecided between two options she offered to give me a tester sample of the other option so I would have of the both choice with paying for only one. Mel also was very helpful and kind, making this one of my best shopping experiences. They deserve a raise!
THANK YOU SO MUCH X

Resposta da The Perfume Shop - Brighton 58
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