The Perfume Shop - Bullring 112 Avaliações 

Im a regular customer and today received really good service from Ahmed in store today. He really helped me find what I was looking for and took time to show me everything

Elizabeth was extremely helpful and friendly - great experience!

Went into the bullring shop not in Superdrug but the one next to The Body Shop at around 18:40pm on 12/02/26 and the woman working there was so so RUDE. Her behaviour towards me was absolutely disgusting and unacceptable. The only question I asked as a customer was “excuse me?” And before I could say anything further, she stared at me for a second looked up and down, rolled her eyes and said “cant you see im doing something”. I was so stunned to speak any further and mind you she wasn’t serving no other customers and after I looked at her all shocked she said “go speak to him” and pointed at the other guy working there. Absolutely disgusted and for sure wont be stepping into The Perfume Shop anymore. You would think why sales of this shop have dropped, its probably the behaviour of the staff towards customers especially after being such a loyal customer as i always buy all my friends and family perfumes from The Perfume Shop. Literally went there to buy the Jean Paul perfume for my husband for Valentines day but there are plenty other shops to buy that from. Wont ever spend my money on The Perfume Shop anymore just because of the behaviour of this woman today, customer service is awful and absolutely diabolical

I had such a great experience at this perfume shop! katai was so friendly and helpful and made choosing a fragrance easy and enjoyable. I bought Versace gift set and I absolutely love it, smells amazing and lasts a long time. She was wonderful, we had such a lovely conversation about how good the perfume is and how highly she recommends it. I loved the energy and the customer service.

Very helpful and patient service very professional. Thank you for your assistance
All the best Yousuf and wahab

Elizabeth was very nice and very helpful. Credit to the store, so patient with our daughter when she was deciding what to buy, gave many choices and ideas

Elizabeth was amazing, she was attentive and gave me a nice gift. I would love to be served by her again :)

Ordered aftershave yesterday as a Xmas present,perfume shop said on line items were available so I arranged click & collect from the perfume shop in Birmingham BullRing,payment was taken from my debit card and they said they would let me know when my item was ready to be picked up.I just made the journey into Birmingham City Centre so I was there ready to pick the item up,I now just received an email saying my item has been cancelled and a refund will be given.This is absolutely poor unprofessional customer service,I will no longer be using the perfume shop again.

Hamaad was really attentive and helpful soon as we arrived in store. I was in two minds about what fragrance to buy and he did not rush me or make me feel pressured at all. I ended up making two purchases with the way he made me feel

Wahaab helped me select perfume for my partners birthday which he absolutely loves and gets compliments on everyday! And he helped me a second time when I was looking for a gift for my friends graduation!! Lovely experience! Thank you sooo muchh

Elizabeth was fantastic, very helpful and nothing was too much trouble. Great customer service

I placed my order yesterday and that is pickup express in 30 minutes but i did not received any confirmation mail for pickup and now its like 12 hours.

The items were easy to select

My grand daughter wanted to buy her boyfriend aftershave but with a budget.
Elizabeth offered exceptional service ,she listened and advised and took the time to give Lexie a shopping experience that has made memories .
Unfortunately there are not enough sales staff these days that stand out like Elizabeth ,be proud .

I came in with my cousin to help pick a perfume for a gift for my Friend. Hamaad helped us pick the perfect perfume for our friend. He was really kind and attentive and listen to our needs. He has a great sense of humour and great sales person.

Hamaad was really helpful, he presented us lots of perfumes and helped us to find right one.

Great experience, Hamaad was very helpful, he’s got great knowledge of perfumes.