Successful visit to the Burnley store where Tash helped me finding the fragrance for me. I'm usually very indecisive but with Tash's help I've made a great decision in a short time and very happy with... Ver mais
Localização
Trocar localização75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Veja o que dizem as avaliações
Maryam give me lovely customer service and she was really kind with me thank you for your help
A empresa respondeu
Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... Ver mais
A empresa respondeu
I really appreciate the ladies named Tash and Danielle. Both of them helped us in choosing the best of your collection of perfumes. So cooperative, helpful. I always enjoyed my visit to The perfume s... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Reino Unido
5,0
Excelente
470 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleasant experience
18 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service! Thank you Jamie.
18 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Georgia and Jamie
18 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by Tash
Served by Tash, very helpful and friendly. Made me aware of all the savings/discounts i could have by purchasing travel refill bottles. Wrapped aftershave as it was a gift including chocs, very nice.
17 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had such a lovely experience today in…
I had such a lovely experience today in the perfume shop, amina had great customer service.
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
This is the best perfume shop i have…
This is the best perfume shop i have ever been to love the service there
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service and helpful staff
Great service and helpful staff
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service
Great service , great prices . From Amina
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amina was very helpful and friendly :)
Amina was very helpful and friendly :)
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went into the Burnley shop today
Went into the Burnley shop today, served by Tash, great service
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Georgia made me be grateful she is so…
Georgia made me be grateful she is so good and professional at her work, if we go back to the shop it’s because of her and her service much love and respect 💕
11 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went into store today and i was…
I went into store today and i was served by Tash it was amazing service she was extremely helpful and would definitely recommend
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amina was really welcoming and helpful…
Amina was really welcoming and helpful in my search to find my dad a new aftershave. Thank you and would recommend
16 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
customer service friendly
15 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 4⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Jamie and Danielle.
Great service from Jamie and Danielle.
15 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was brilliant really friendly…
Jamie was brilliant really friendly really knowledgable
15 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Perfect
Imma was great very helpful and even included a free gift with my purchase!
15 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service by Imma
15 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Greeting when you walked in and…
Greeting when you walked in and generally very nice and good service eager to say about discounts
15 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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