I always call into the Perfume shop in Burnley when in town . I love fragrance and collect on a small scale , I always find the staff extremely helpful. I called in today to test out a new perfume and... Ver mais
Localização
Trocar localização75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Veja o que dizem as avaliações
Successful visit to the Burnley store where Tash helped me finding the fragrance for me. I'm usually very indecisive but with Tash's help I've made a great decision in a short time and very happy with... Ver mais
A empresa respondeu
Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... Ver mais
A empresa respondeu
Maryam give me lovely customer service and she was really kind with me thank you for your help
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Reino Unido
5,0
Excelente
503 avaliações
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Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was so helpful- gave us some…
Jamie was so helpful- gave us some great advice and was happy to help (even though we decided we wanted to smell the whole shop) Thankyou Jamie!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jaimie served us
Jaimie served us, he was helpful and told him what scents we liked and picked us the perfect scents.
Had some brill offers on too and came away smelling beautiful and really happy with the deals they had in store!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful and got what a needed
Very helpful and got what a needed. Maryam was very friendly
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you to Jamie
Thank you to Jaimie, great service
Served me with a smile
Jaimie A
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very friendly really helpful lovely…
Very friendly really helpful lovely service.... thank you ❤️
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Jamie
Great service from Jamie. He told me about their offers and what would be most cost effective. Very personable. Thank you.
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was greeted by Tash who was really…
I was greeted by Tash who was really friendly and after talking to her about what scent I was looking for, it was clear she was knowledgeable about the brands as she was able to give me a variety of options to choose from. She also introduced me to newer options that I hadn’t considered before, and I did end up purchasing a fragrance that she had recommended for me. There were additional offers on and I left feeling very satisfied with my purchase.
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Exceptional service
Exceptional service. Super pleased with my purchase!
11 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Georgia in Burnley
I was served by Georgia in Burnley, who was lovely and served me with a smile, very helpful and I'm going back on payday to by GIORGIO ARMANI Si as she gave me a sample and it smells amazing, good choice Georgia and thank you.
11 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The lady who assisted me( Georgia)…
The lady who assisted me( Georgia) today was very helpful with my purchases. Experienced wonderful customer service. Would definitely recommend to my friends and definitely coming back again 🥰
11 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience really helped out to…
Great experience really helped out to do a gift box for my mums 60th lovely helpful staff thank you
11 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff Tash was great always looks…
Great staff Tash was great always looks after me. Jamie is ace too 😊❤️
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
the customer service is 10/10 the staff…
the customer service is 10/10 the staff are so pleasent and polite couldn't recommend a shop more!!!
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was very experienced and well…
Jamie was very experienced and well customer service
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
was not sure what i’d like he was so…
was not sure what i’d like he was so helpful and i found my new signiture cent the person who helped is called jamie
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing
Went in today and was served by Tash, she was so kind from the jump and knew exactly what I wanted straight away. She always has the most positive energy everytime I go in and I always go back to the perfume shop because of the top tier customer service ☺️ I also wanted to add that Jamie and Maryam were there and gave me the best customer service alongside Tash. I recommend The perfume shop in Burnley always !!
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service at The Perfume Shop
Fantastic service at The Perfume Shop! The team was so friendly and patient, with zero pressure to buy. They helped me step out of my comfort zone to try a new fragrance I’d normally never pick up. 10/10 service!
6 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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