Georgia and Amina were absolutely amazing! They helped me find a present for a bride and told me tips on how to pack it in my suitcase without breaking. They let me smell the testers and waited patien... Ver mais
A empresa respondeu
Localização
Trocar localização75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Maryam give me lovely customer service and she was really kind with me thank you for your help
A empresa respondeu
I had a wonderful experience at The Perfume Shop in Bradford. Tia served us and provided excellent customer service. She was very friendly, polite, helpful, and knowledgeable about the perfumes. She m... Ver mais
A empresa respondeu
Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- também em
- Fornecedor de Cosméticos e Perfumes
- Fornecedor de Fragrâncias e Aromas
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Reino Unido
5,0
Excelente
553 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service
13 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by Georgia
Was served by Georgia. Excellent service, helpful, friendly and mentioned offers
13 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I came in today with my brother and…
I came in today with my brother and received excellent customer service. I wanted to smell the new perfumes and aftershaves and was treated amazingly. The ladies behind the counter were unbelievably nice and let us smell a lot of samples. Will 100% be coming back and enjoyed my visit
13 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam was a absolute lifesaver when it…
Maryam was a absolute lifesaver when it came to my girlfriends birthday gift. thank you.
13 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Exceptional Service & Fragrance Expertise
I’m a regular customer at The Perfume Shop in Burnley, and they never fail to deliver. The staff are consistently helpful, incredibly knowledgeable about their range, and brilliant at matching options to your budget—whether you're looking for a high-end luxury scent or a great value everyday option.
On my last visit, Maryam helped me find a fantastic deal on a daily men's fragrance. She was absolutely brilliant, taking the time to guide me through the options without any pressure. It’s exactly why I keep coming back. Highly recommended!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great shopping experience.
On entering the store my wife and I were greeted with a warm welcome by Jamie and asked if he could be of assistance to us. I had only called in to see if they had a tester of a Tom Ford fragrance before committing to a purchase. I was pleased that there was one as I had called unsuccessfully at 2 other stores previously. He talked to us about what fragrances we liked and suggested a couple to us based on our preferences. He was not pushy and made us feel like valued customers. We both ended up making a purchase (not the Tom Ford fragrance) and thoroughly enjoyed our shopping experience. We will definitely use this store again and recommend it to our friends and family.
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always a smiling and courteous team
Always a smiling and courteous team, Happy to help with anything you ask, Jade & Jamie are lovely and have the experience to offer great suggestions for an easy shopping experience 😊
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thankyou Jade for helping me find my…
Thankyou Jade for helping me find my mum the perfect birthday present ❤️
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
A wonderful team!
Every time I come to this store the staff are always so lovely and helpful, they truly want to help you find the perfect gift & not just to sell you something for the sake of it, today I had a lovely chat with Maryam who gave me plenty of ideas on which fragrances to go for! I did not buy anything today but I have a much better idea what I'm shopping for in future! Absolutely fantastic team!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good service from maryam!
Very good service from maryam!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam was very helpful
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was so helpful- gave us some…
Jamie was so helpful- gave us some great advice and was happy to help (even though we decided we wanted to smell the whole shop) Thankyou Jamie!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jaimie served us
Jaimie served us, he was helpful and told him what scents we liked and picked us the perfect scents.
Had some brill offers on too and came away smelling beautiful and really happy with the deals they had in store!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful and got what a needed
Very helpful and got what a needed. Maryam was very friendly
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very friendly really helpful lovely…
Very friendly really helpful lovely service.... thank you ❤️
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Jamie
Great service from Jamie. He told me about their offers and what would be most cost effective. Very personable. Thank you.
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was greeted by Tash who was really…
I was greeted by Tash who was really friendly and after talking to her about what scent I was looking for, it was clear she was knowledgeable about the brands as she was able to give me a variety of options to choose from. She also introduced me to newer options that I hadn’t considered before, and I did end up purchasing a fragrance that she had recommended for me. There were additional offers on and I left feeling very satisfied with my purchase.
10 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.